4/10 Fair
October 4, 2024
BOOK THE MERITON MASCOT CENTRAL INSTEAD
Shortly after booking I had a change of plans, I booked non-fundable rate and they gave me no flexibility which I understand, but I was wanting to move the booking to another date which was a lot more expensive and happy to pay more. Then on my first day, the check in was delayed, this meant I had to drive an hour to an office I could use then back again so I could have meetings without disturbance, I was told, "well you wouldn't want an apartment that wasn't cleaned." So then on the last day of my 2 night trip I was told between 7am and 11am there was a fire inspection, again as I had meetings I had to leave before 7am to allow me time to drive to the office. The building itself is very noisy and I usually stay across the road in the Meriton which is where I will be staying in the future. Much cleaner, nicer and actually have customer service. I am trying to be fair, they did offer me a free night for another 2 night stay but I wont be accepting as even at half price its not worth it. Do yourself a favour and book the Merition.
Hussam
Hussam, 2-night business trip
Verified Hotels.com guest review