Bathroom shabby, sink had big splintered crack,hole in enamel which had clearly been there a long time. Wooden panels in bathroom & door plinth to bathroom very shabby. Bedroom itself was great. Bathroom let it down. Lovely Elemis products in bathroom, bed comfy.
Breakfast was ok. Coffee was weak (basically hot coloured water) & waited 10 mins for it. Hot cooked breakfast took 20 mins to arrive. Croissant was stale (it made a sound on the plate when tapping it!). The bread my poached eggs were served on tasted stale.
Staff were excellent, very professional, hotel was beautifully decorated with Christmas decorations. Lovely hot outdoor pool, steam sauna wasn’t working, dry sauna was great, ice room was great, indoor pool was quite cold.