The gentleman who checked us in was very curt, and not at all helpful, or friendly. He said he only worked nights. The hotel (when i booked it) said it had a pool, when i arrived...there was a sign apologizing stating it was permanently closed. My kids were seriously disappointed. The bathtub had no stopper, so we ended stuffing it with a washcloth. There were no blackout drapes. There were just sheers, so the bright lights outside could not be blocked.
It wasnt horrible though. The dining area looked very nice. The breakfast was actually good. I didn't like that you were not allowed to bring any of it up to your room, so trying to get small children to stay seated and stay and eat thier breakfast early in the mornimg wasnt fun. The rooms were clean, and the cleaning ladies were very friendly and did a great job in our room.