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Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Photo gallery for Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Exterior
Pool
Pool
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Blackout drapes, iron/ironing board, free WiFi, bed sheets

Overview of Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

3.5 star property
Family-friendly hotel with water park, near Fallsview Indoor Waterpark

6.8/10 Good

1,335 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is P 3,839
Price available on 12/12/22
Map
5685 Falls Avenue, Niagara Falls, ON, L2E6W7
Main amenities
  • Housekeeping (on request)
  • Casino
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Water park
  • Breakfast available
  • Free casino shuttle
  • Fitness center
  • Sauna
  • Self parking
  • Coffee shop/cafe
  • Business center
For families
  • Private bathroom
  • Premium TV channels
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)

Room options

About this area

What's nearby

  • Fallsview Indoor Waterpark - 1 min walk
  • Clifton Hill - 2 min walk
  • Rainbow Bridge - 8 min walk
  • Fallsview Casino - 19 min walk
  • Seneca Niagara Resort & Casino - 19 min walk
  • American Falls - 25 min walk
  • Niagara Falls State Park - 1 min drive
  • Casino Niagara - 1 min drive
  • Horseshoe Falls - 4 min drive
  • Fashion Outlets of Niagara Falls - 17 min drive

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 18 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive
  • Niagara Falls Station - 9 min drive
  • Niagara Falls Station - 27 min walk
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 28 min walk
  • Free casino shuttle

Restaurants

  • Curry Queen - 5 min walk
  • Beavertails - 5 min walk
  • Taki japanese restaurant - 6 min walk
  • Tim Hortons - 7 min walk
  • Spicy Olive - 7 min walk

About this property

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel features a casino and puts you just steps from Fallsview Indoor Waterpark. You can visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy, and The Rainbow Room, one of 2 restaurants, serves breakfast and lunch. Other highlights include a water park, a bar/lounge, and a fitness center. Fellow travelers like the helpful staff and location.

Languages

Chinese (Mandarin), English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 234 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time starts at 4 PM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (CAD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Offsite

  • Free casino shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Water park access (surcharge)

What to do

  • Evening entertainment
  • Shopping
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Winery tours nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (7578 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • Swimming pool
  • Water park access (surcharge)
  • Arcade/game room
  • Casino
  • Full-service spa
  • 40 casino gaming tables
  • 1700 casino slot machines
  • Casino VIP room
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways

Languages

  • Chinese (Mandarin)
  • English
  • Hindi

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator (on request)

More

  • Housekeeping (on request)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Christienne Fallsview Spa. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

The Rainbow Room - This restaurant serves breakfast and lunch.
Prime Steakhouse - This steakhouse serves dinner only. Open daily.
Starbucks - Onsite coffee shop. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CAD 150 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • 7.9 percent destination fee will be charged
  • Service fee: CAD 15.95 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of CAD 24.95 for adults and CAD 14.95 for children (approximately)
  • Refrigerators are available for an additional charge

Parking

  • Self parking costs CAD 39 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 9 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Hotel Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
Niagara Falls Crowne Plaza
Crowne Plaza Niagara Falls Fallsview Hotel
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Hotel
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Niagara Falls

Frequently asked questions

Does Crowne Plaza Niagara Falls Fallsview, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Niagara Falls Fallsview, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
As of December 4, 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel on December 12, 2022 start from P 3,839, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
Yes, there's a pool. Guests have pool access from 9 AM to 9 PM.
Are pets allowed at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
Yes. Self parking costs CAD 39 per night.
What are the check-in and check-out times at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
You can check in starting at 4 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
Yes, the 95000 square-foot casino features 1700 slot machines and 40 gaming tables.
What is there to do at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy other amenities such as a casino and a water park. Crowne Plaza Niagara Falls Fallsview, an IHG Hotel also has a sauna and a fitness center, as well as an arcade.
Are there restaurants at or near Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
Yes, there are 2 onsite restaurants. Nearby restaurants include Curry Queen (5-min walk), Beavertails (5-min walk), and Taki japanese restaurant (6-min walk).
What's the area around Crowne Plaza Niagara Falls Fallsview, an IHG Hotel like?
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel is a short 1-minute walk from Fallsview Indoor Waterpark and 19 minutes' walk from Fallsview Casino. Travelers say this hotel is in a good location.

Overall score and ratings

6.8

Good

7.3/10

Cleanliness

7.7/10

Staff & service

6.7/10

Amenities

6.3/10

Property conditions & facilities

7.0/10

Eco-friendliness

10/10 Exceptional

Norm, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night family trip
Verified Hotels.com guest review

8/10 Very Good

janette, 2-night trip
Verified Hotels.com guest review

6/10 Good

1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Christina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great old hotel except for the heat!
We loved all about our stay except there was something wrong with the heating system. Our room was very hot. We kept the window open most of the time.
Cynthia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Philip, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zahir, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Window in room rattles and kept us awake
Lesley, 1-night trip
Verified Hotels.com guest review

6/10 Good

Joong Hyuk, 1-night trip
Verified Hotels.com guest review