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All properties in Frankfurt, Hessen, Germany
1 room, 2 adults

Novotel Frankfurt City, Frankfurt, Germany

4-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Lise-Meitner-Str. 2, Frankfurt, HE, 60486, Germany

4-star hotel with restaurant, near Frankfurt Trade Fair
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Booked Novotel, but was relocated to their sister hotel, Mercure due to Corona closures.…Aug 16, 2020
  • Friendly stuff Clean hotel Nice buffet Convenient for family Everything nearby So…Jan 6, 2020

Novotel Frankfurt City, Frankfurt, Germany

from P3,846
  • Superior Double Room, 1 Double Bed with Sofa bed
  • Standard Double Room, 1 Double Bed with Sofa bed
  • Standard Twin Room, 2 Twin Beds

What’s around Novotel Frankfurt City, Frankfurt, Germany

Landmarks

  • In Bockenheim
  • Frankfurt Trade Fair - 6 min walk
  • Alte Oper - 29 min walk
  • Romerberg - 40 min walk
  • Congress Center Messe Frankfurt - 10 min walk
  • Festhalle Frankfurt - 12 min walk
  • Skyline Plaza - 19 min walk
  • Palmengarten - 23 min walk

Getting around

  • Frankfurt Intl. Airport (FRA) - 15 min drive
  • Mainz (QFZ-Mainz Finthen) - 35 min drive
  • Frankfurt am Main West Station - 7 min walk
  • Frankfurt (Main) Central Station - 24 min walk
  • Frankfurt-Rödelheim Station - 6 min drive
  • Frankfurt am Main Messe S-Bahn - 6 min walk
  • Frankfurt - West S-Bahn - 7 min walk
  • Bockenheimer Warte Station - 13 min walk

At a glance

Key facts

Hotel size

  • This hotel has 235 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking * on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (meters) - 275
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar - near toilet
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Sofa bed
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Novo² - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Novotel Frankfurt City, Frankfurt, Germany’s small print

Also known as

  • Frankfurt City Novotel
  • Novotel Frankfurt City Hotel
  • Novotel Frankfurt City Frankfurt
  • Novotel Frankfurt City Hotel Frankfurt
  • Novotel Frankfurt City
  • Novotel Hotel Frankfurt City
  • Novotel Frankfurt City Hotel
  • Frankfurt Novotel
  • Novotel Frankfurt City Hotel Frankfurt
  • Accor Frankfurt City
  • Frankfurt Novotel
  • Accor Frankfurt City

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)

Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Self parking costs EUR 20.00 per day

Buffet breakfast is offered for an extra charge of EUR 21 per person (approximately)

Pets are allowed for an extra charge of EUR 20 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Frankfurt City, Frankfurt, Germany

  • Does Novotel Frankfurt City offer free cancellation for a full refund?
    Yes, Novotel Frankfurt City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Novotel Frankfurt City?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Novotel Frankfurt City?
    Yes. Self parking costs EUR 20.00 per day.
  • Are pets allowed at Novotel Frankfurt City?
    Yes, pets are welcome. There's a charge of EUR 20 per pet, per night.
  • What are the check-in and check-out times at Novotel Frankfurt City?
    You can check in from 3:00 PM to anytime. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability).
  • Are there restaurants at or near Novotel Frankfurt City?
    Yes, there's an onsite restaurant. Nearby restaurants include Tacohaus (4-min walk), Orfeo's Erben (5-min walk), and Topo Gigio (7-min walk).

Recent reviews

Very good 8.2 From 294 reviews

Very good 8.0
Good option
To us has been fairly priced and well equipped. For the pretentious ones, including myself, it doesn’t look like a 4 stars hotel, but will do just enough to satisfy a keen eye. Not sure how it works on long stays, however on a short one, it’s perfect.
C. Gabriel, gb1 night family trip
Good 6.0
Disappointed
Myself, my husband and 23 year old son were staying for four nights. We had a room with two single beds, which were too soft and spongey, and a small fold up bed, which I slept on as my husband and son are tall. When I checked the booking details I realised we were supposed to have a double sofa bed. As we were a couple of days into the stay at that point, I didn’t bother complaining. The room was cleaned three out of the four days. One major annoyance was that the cups we used in the room were not washed when the room was cleaned. Never come across this before. Our room faced onto a four track railway line which was a bit noisy. On the plus side we were close to the station! The hotel was packed with families due to an offer for kids under 12 staying free, so breakfast time was hectic although the breakfast staff managed the flow very well. Overall, the location was ok, but I don’t think we would stay there again.
Susan, gb4 night family trip
Very good 8.0
- Staff are friendly - Environment is nice and clean - A bit far away from the city centre but can take the train to get there
MING HEI JASON, gb3 night trip with friends
Exceptional 10.0
Şehre uzak, temiz, güler yüzlü personel
Merkeze uzak olması dışında, konforu, temizliği, çalışanların güler yüzü çok iyiydi. Otelin lokasyonu Doğa Tarihi Müzesi, Experimenta Bilim Müzesi gibi yerlere yakın olduğundan bizim için idealdi. Merkeze de bir S-Bahn hattı ile ulaşılabiliryordu.
ie2 night family trip
Very good 8.0
Good
Its a good hotel in good location but service at counter wasn’t the best neither the room conditions needs update.
Jose, us1 night family trip
Very good 8.0
.
The hotel is near metro station. Is clean and the room was very clean. I did not like the way receptionist talked to me. The receptionist must be polite and smiling. If the clients do not know to speak German they have to speak to them in English. If you are working in hotels you have to accept the fact that your clients DO NOT SPEAK GERMAN . They are foreigners.
Georgia, ie2 night family trip
Exceptional 10.0
We love Novotel
Brilliant hotel for our family of 4!
iulia, gb1 night family trip
Very good 8.0
Good, safe and decent place to stay in Frankfurt.
Good, safe and decent place to stay in with family. Reception was friendly. Room is clean. Location is around 3 tram stops from Central station.
us1 night family trip
Good 6.0
Unfriendly people in the reception desk
It was somehow an ok experience. The first room they gave us was not clean. The toilet was smelling. We had to ask for a new room. Fortunately, they gave us another room. The reception was very unfriendly to us. We had been to several 4-5 star hotels before over last ten years. We never encountered such cold people working in the hotel front-desk.
Ashraf Uz, us3 night family trip
Very good 8.0
Sofa bed
Sofa bed was not comfortable.
Anju, us1 night family trip

Novotel Frankfurt City, Frankfurt, Germany

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