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Grand Hyatt Hong Kong

Luxury hotel with full-service spa, connected to the convention center, near Hong Kong Convention and Exhibition Centre

  • Free WiFi
From
P9,342

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Poolside Bar
  • Poolside Bar
  • Pool
  • Pool
  • Poolside Bar
Poolside Bar. Image 1 of 64.
1 / 64Poolside Bar
9.4.Exceptional.
  • I have booked the grand executive suite. The experience is exceptionally good. All the…

    May 12, 2021

  • the hotel room was clean, the staff courteous and helpful. we did have a little…

    Apr 3, 2021

See all 425 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Safe
Walkable
Quiet
Dining options

The following facilities or services will be unavailable from December 11 2020 to September 30 2021 (dates subject to change):
  • Sauna
    • Free WiFi
    • Parking available
    • Pool
    • Airport transfer
    • Bathtub
    • Gym

    Property highlights

    Main amenities

    • 542 guestrooms
    • Daily housekeeping
    • 9 restaurants and 3 bars/lounges
    • Full-service spa
    • Outdoor pool
    • Breakfast available

    For families

    • Children's pool
    • Playground on site
    • Babysitting or childcare (surcharge)
    • Rollaway/extra beds (surcharge)
    • Private bathroom
    • Separate bathtub and shower

    What’s around

    • In Wan Chai
    • Hong Kong Convention and Exhibition Centre - 5 min walk
    • Victoria Harbour - 6 min walk
    • Lan Kwai Fong - 26 min walk
    • Soho - 29 min walk
    • Hong Kong - Macau Ferry Terminal - 31 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Club Room, 1 King Bed
    • Club Room, 2 Twin Beds
    • Room, 1 King Bed, Harbor View
    • Room, 1 King Bed
    • Room, 2 Twin Beds, Harbor View
    • Room, 2 Twin Beds
    • Club Room, 1 King Bed, Harbor View (Deluxe)
    • Grand Suite, 1 King Bed
    • Grand, Executive Suite, Harbor View
    • Room, 1 King Bed, City View
    • Club Room, 1 King Bed, Harbor View
    • Suite, 1 King Bed, Harbor View (Ambassador)
    • Room, 1 King Bed, Terrace, Harbor View (Plateau)
    • Room, 1 King Bed, Harbor View (Plateau)
    • Suite, Harbor View (Victoria)

    Location

    • In Wan Chai
    • Hong Kong Convention and Exhibition Centre - 5 min walk
    • Victoria Harbour - 6 min walk

    What’s around

    Landmarks

    • In Wan Chai
    • Hong Kong Convention and Exhibition Centre - 5 min walk
    • Victoria Harbour - 6 min walk
    • Lan Kwai Fong - 26 min walk
    • Soho - 29 min walk
    • Hong Kong - Macau Ferry Terminal - 31 min walk
    • Central Plaza - 4 min walk
    • Wan Chai Road - 9 min walk
    • Pacific Place - 14 min walk
    • Happy Valley Race Course - 18 min walk
    • Times Square Shopping Mall - 18 min walk

    Getting around

    • Hong Kong International Airport (HKG) - 31 min drive
    • Hong Kong Wan Chai Station - 6 min walk
    • Hong Kong Admiralty Station - 10 min walk
    • Hong Kong Causeway Bay Station - 19 min walk
    • Hong Kong Station - 19 min walk
    • Airport shuttle (surcharge)

    At a glance

    Hotel size

    • This hotel has 542 rooms
    • This hotel is arranged over 36 floors

    Arriving/leaving

    • Check-in time 2 PM-anytime
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

    Special check-in instructions

    Front desk staff will greet guests on arrival. According to the latest social distancing measures advice from the Hong Kong Government, the swimming pool will be open with limited capacity. Access to the pool and sun loungers is limited at any given time and is available on a first-come-first-served basis during various timeslots. The swimming pool and pool deck area will also be closed to all guests from 1 to 2 PM daily to undergo a sanitization procedure.
    Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
    This property requires that guests have proof that they have stayed within Hong Kong for 14 days prior to check-in.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting/childcare*

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi and wired Internet access in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Onsite valet parking (HKD 450 per night; includes in/out privileges)
    *See small print for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 9 restaurants
    • 3 bars/lounges
    • Coffee shop/café
    • Snack bar/deli
    • Poolside bar
    • 24-hour room service

    Things to do

    • Outdoor pool
    • Children's pool
    • 24-hour fitness facilities
    • Full-service spa
    • Spa treatment room(s)
    • Playground on site
    • Fitness facilities
    • Steam room
    • Sauna

    Working away

    • Business center
    • Conference space
    • Meeting rooms

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or Town Car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Year Built - 1989
    • Elevator
    • Designated smoking areas
    • Garden
    • Terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    Languages Spoken

    • Chinese
    • English
    • Filipino
    • French
    • German
    • Indonesian
    • Italian
    • Japanese
    • Korean
    • Portuguese
    • Spanish
    • Thai

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Soundproofed rooms
    • Turndown service
    • Premium bedding

    Freshen up

    • Private bathroom
    • Deep soaking bathtub
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Pay movies
    • Satellite TV channels

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Spa

    Plateau Spa has 13 treatment rooms including rooms for couples. Services include Swedish massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

    Guests under 12 years old are not allowed in the spa.

    Dining

    One Harbour Road - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.

    Grissini - This restaurant specializes in Italian cuisine and serves lunch and dinner.

    Kaetsu - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

    Grand Hyatt Steakhouse - This steakhouse serves lunch and dinner.

    The Teppanroom - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

    Small print

    Also known as

    • Grand Hyatt Hong Kong
    • Grand Hyatt Hong Kong Hotel
    • Hong Kong Grand Hyatt
    • Grand Hyatt Hong Kong Hotel Hong Kong
    • Hong Kong Hyatt
    • Hyatt Hong Kong
    • Grand Hyatt Hong Kong Hotel
    • Grand Hyatt Hong Kong Hong Kong
    • Grand Hyatt Hong Kong Hotel Hong Kong

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Valet parking costs HKD 450 per night with in/out privileges

    Rollaway beds are available for HKD 440.0 per day

    Buffet breakfast is offered for an extra charge of HKD 338 for adults and HKD 169 for children (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of HKD 1150 per vehicle (one-way, Maximum occupancy 4)

    Policies

    Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

    Guests under 12 years old are not allowed in the spa.

    Guests can rest easy knowing there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-out is available.

    Enhanced food service safety measures are in place.

    This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property on arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    This property accepts credit cards. Cash is not accepted.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Grand Hyatt Hong Kong does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Valet parking costs HKD 450 per night.
    • Yes, there's an outdoor pool and a children's pool.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 2 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
    • Yes, there are 9 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include Bar Amazonia (4-min walk), Joe Bananas (4-min walk), and Cafe Renaissance (4-min walk).
    • Yes, an airport shuttle is available. The charge is HKD 1150 per vehicle one-way.
    • Grand Hyatt Hong Kong has 3 bars, a spa, and an outdoor pool, as well as a 24-hour fitness center and a garden.
    9.4.Exceptional.
    • 6.0.Good

      No value

      Too many ID check ins, from restaurants to pool area to spa. Pot of English breakfast tea for hk160 is quite ridiculous. Really too expensive given they don’t have any foreign visitors

      Richard, 2 night trip, Mar 25, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Still a good stay.

      It's my go to for my other half birthday... It's good aside from the Balloons issue.

      Sammo, 4 night trip, Mar 24, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Super Amazing Experience @ Grand Hyatt HK

      Even with the overnight stay we had - it was an amazing experience - short but we had a blast time! All of the hotel staff were super friendly - especially mentioning Scott at Club Room F&B, Sherman who welcomed us. Every staff was very warm and greeted everyone, very courteous. We will definitely go back again and even recommend to stay at the hotel very highly!

      Della, 1 night trip, Mar 4, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Wonderful stay in Grand Hyatt Hong Kong

      The room I stayed in was so good especially the view from the room which was pretty amazing. The breakfast was excellent.

      Esmonde, 1 night trip, Feb 22, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Amazing holidays

      We had a great stay in Grand Hyatt hotel. All the stuff was very helpful and everything was very well arranged. The service is top notch.

      Olena, 1 night family trip, Feb 13, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      :)

      I stayed here with my girlfriend for Valentine's Day 2021 and it was a great experience. I was impressed at how friendly the check-in staff was, despite the high volume of guests. The Valentine's dessert they delivered to our room was delicious, and the room was comfortable and we really liked the garden view. Breakfast was quite satisfying, and they did their best to ensure proper social distancing was maintained. Overall, it was a very relaxing stay and we appreciated the professionalism of the entire staff. We will definitely be back in the future.

      Michael, 1 night trip, Feb 13, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      restaurant where i took breakfast was really nice.

      Tomoaki, 4 night trip, Jan 16, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      very clean property and the decoration was very unique

      PAUL, 14 night family trip, Jan 2, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      We had an amazing time, staff were so attentive and friendly, the room was great, food was excellent.

      Erica, 1 night family trip, Dec 24, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Amazing!!!

      Pauline, 2 night trip, Nov 26, 2020

      Verified Hotels.com guest review

    See all 425 reviews