Island Shangri-La, Hong Kong

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Overview of Island Shangri-La, Hong Kong

Island Shangri-La, Hong Kong

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Victoria Harbour

9.2/10 Superb

694 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is P11,358
Price available on 05/09/2022
Map
Pacific Place, Supreme Court Road, Central, Hong Kong
Main amenities
  • Daily housekeeping
  • 7 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Central & Western District
  • Victoria Harbour - 12 min walk
  • Lan Kwai Fong - 6 min drive
  • Hong Kong Convention and Exhibition Centre - 7 min drive
  • Kowloon Bay - 22 min drive
  • Ocean Park - 14 min drive
  • Repulse Bay - 16 min drive
  • Hong Kong Disneyland - 39 min drive
  • Tai Po Old Market - 39 min drive
  • Pui O Beach - 57 min drive

Getting around

  • Hong Kong International Airport (HKG) - 37 min drive
  • Hong Kong Admiralty Station - 5 min walk
  • Hong Kong Wan Chai Station - 13 min walk
  • Hong Kong Central Station - 13 min walk
  • Hong Kong Station - 16 min walk
  • Airport shuttle (surcharge)

About this property

Island Shangri-La, Hong Kong

Placing you 0.6 mi (1 km) from Victoria Harbour and 4.4 mi (7.1 km) from Kowloon Bay, Island Shangri-La, Hong Kong offers an airport shuttle (available 24 hours) for HKD 1150 per vehicle. Guests can visit the spa to be pampered with massages, aromatherapy, or thalassotherapy, and Restaurant Petrus, one of 7 restaurants, serves breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers say great things about the location and nearby shopping.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Japanese, Korean, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 557 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (HKD 500 per day)

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 7 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Supervised childcare (surcharge)

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Library
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Dutch
  • English
  • French
  • German
  • Japanese
  • Korean
  • Russian

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

Dining

Restaurant Petrus - Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch, and dinner.
Cafe TOO - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Summer Palace - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. 2-star Michelin rating. Open daily.
Lobster Bar and Grill - This seafood restaurant specializes in seafood and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Nadaman - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of HKD 371.8 for adults and HKD 371.8 for children (approximately)
  • Airport shuttle service is offered for an extra charge of HKD 1150 per vehicle (one way)

Renovations and closures

The following facilities or services will be unavailable from January 4 2022 to September 30 2022 (dates subject to change):
  • Swimming pool
The property will be renovating from February 15 2022 to September 30 2022 (completion date subject to change). The following areas are affected:
  • Fitness facilities

Guests will have access to the following alternate facilities during the renovation:

  • Health club

During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for HKD 660.0 per day
  • Guests must contact this property in advance to reserve rollaway/extra beds

Parking

  • Valet parking costs HKD 500 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Children under 12 years old are allowed in the Horizon Club Lounge until 7 PM and must be accompanied by an adult.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Island Shangri La Hotel
Island Shangri-La Hong Kong
Island Shangri-La Hotel
Island Shangri-La Hotel Hong Kong
Shangri-La Island
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La
Island Shangri La
Island Shangri La, Hong Kong
Island Shangri-La, Hong Kong Hotel
Island Shangri-La, Hong Kong Hong Kong
Island Shangri-La, Hong Kong Hotel Hong Kong

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.1/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

8/10 Very Good

Excellent stay
An excellent stay, we were looking for a high end hotel that embraced its location (as we have been since we arrived in Hong Kong) and the Island Shangri-La did this far better than the Mandarin Oriental where we stayed last year. Two quibbles, the low lights that come on when you get out of bed in the night are hyper-sensitive and tend to turn themselves on frequently (or maybe I flail around too much), secondly being dropped off at the Pacific Place Office Towers there is little signposting to get to reception, other than that it was great.
MRJ, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

TAK LAM WILLIAM, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vickie Wai Ki, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

KIN WAH, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Wai Chu, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Frank, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

HOR SUEN V, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

SIU KUEN, 1-night trip with friends
Verified Hotels.com guest review