Chattanooga Metropolitan Airport (CHA) - 27 min drive
Restaurants
Chick-fil-A - 5 min walk
Chick-fil-A - 4 min drive
McDonald's - 2 min drive
Starbucks - 15 min walk
O'Charley's Restaurant + Bar - 4 min drive
About this property
Quality Inn
Enjoy your visit to Cleveland with a stay at Quality Inn. Guests can take a dip in the seasonal outdoor pool, and free perks include WiFi, self parking, and buffet breakfast daily between 6:00 AM and 9:00 AM. Fellow travelers say great things about the helpful staff.
Languages
English, Hindi, Spanish
At a glance
Hotel size
58 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (2 total, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Off-leash area available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Other information
Designated smoking areas
No alcohol served onsite
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 6:00 AM–9:00 AM on weekends
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Business center
Computer station
Services
24-hour front desk
Free newspapers in lobby
Luggage storage
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Picnic area
Television in common areas
Seasonal outdoor pool
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free long-distance and local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe (surcharge)
Restaurant dining guide
Fees & policies
Refundable deposits
Deposit: USD 100.00 per accommodation, per stay
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Safes in guestrooms can be used for USD 1 per day
Children & extra beds
Rollaway beds are available for USD 15 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 20 per pet, per day
Parking
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
The seasonal pool is open from May to September
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Quality Cleveland
Quality Inn Cleveland
Quality Inn Hotel
Quality Inn Cleveland
Quality Inn Hotel Cleveland
Frequently asked questions
Does Quality Inn offer free cancellation for a full refund?
Yes, Quality Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Quality Inn?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 20 per pet, per day. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Quality Inn?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Quality Inn and nearby?
Quality Inn has a seasonal outdoor pool and a picnic area.
What's the area around Quality Inn like?
Quality Inn is a short 5-minute walk from Cleveland Towne Center and 15 minutes' walk from Cleveland State Community College.
Quality Inn Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
December 13, 2024
Great stay
This was the best hotel we've stayed at in a couple of years. Very easy check-in, clean comfortable and quiet.
Bart
Bart, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 9, 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 4, 2024
Jerri
Jerri, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
December 2, 2024
It was a pleasant stop over, met our needs and was clean
eugene
eugene, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 12, 2024
Hotel
My stay was comfortable and satisfied. I like the hotel
Jermel
Jermel, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
November 3, 2024
kimberly
kimberly, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
November 2, 2024
Ami
Ami, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 28, 2024
It’s a keeper!
This was a nice little place to stay and the location was great. We checked in late and the lady that helped us was so friendly. The room was spotless and the beds were comfortable. It looked like it was newly remodeled. I would definitely stay here again.
Robin
Robin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 24, 2024
darcy
darcy, 1-night trip
Verified Hotels.com guest review
6/10 Good
October 6, 2024
Clara
Clara, 1-night trip
Verified Hotels.com guest review
2/10 Poor
September 22, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
September 22, 2024
We stayed here for one night on our way home from florida. The room was clean, beds were comfortable and breakfast was decent. Not a bad price either. Would recommend
Scott
Scott, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
September 15, 2024
Great value! I was surprised at the excellent condition and cleanliness of my room and the facilities in general. It was very quiet and conveniently located close to many restaurants. The check in clerk was very friendly and helpful. The fire alarm was beeping when I first went to my room (battery was low) and I immediately reported this and went to dinner. It was fixed by the ti w I returned 1 hour later. Would definitely return to this hotel.
Dennis
Dennis, 1-night trip
Verified Expedia guest review
10/10 Exceptional
September 8, 2024
Vivian
Vivian, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 4, 2024
Vivian
Vivian, 5-night trip
Verified Hotels.com guest review
6/10 Good
August 31, 2024
We had to constantly get someone to unlock swim pool doors to take a swim.
We only went during their swim hours.
Swim pool WAS Very Very nice and clean!
We were the only ones in pool.
Barbara
Barbara, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
August 30, 2024
Home away from home..
I, have stayed several times, at this site. Again, as always, wonderful hospitality. Great staff, great housekeeping. Would, highly recommend, this place.
Vivian
Vivian, 7-night trip
Verified Hotels.com guest review
2/10 Poor
August 27, 2024
Worst experience ever!!!
Tony
Tony, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
August 25, 2024
The customer service was impeccable.
Dasie
Dasie, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
August 24, 2024
Good
Cleidiana
Cleidiana, 2-night business trip
Verified Expedia guest review
8/10 Very Good
August 13, 2024
Worth the money for sure.
It’s an older hotel, but it’s a fine place to crash for a night. There is a lot of convenience very close by. Staff was good, room was above average and it’s in an area that poses no concern. The continental breakfast is meh, but I wasn’t expecting much. It was the cheap east hotel in the area and it was more than adequate for a night or two.
Scott
Scott, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
July 31, 2024
Jennifer
Jennifer, 4-night trip
Verified Expedia guest review
8/10 Very Good
July 29, 2024
The hotel is being updated but our room was clean . The only complaint was the slow drain in the tub and vanity sink. Overall it was good.
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
July 24, 2024
Close to the highway and very noisy. Overall it is okay to stay just for passing through town for over night stay.