4/10 Fair
November 19, 2024
Disappointing - not like the description or the pi
Hotel looks nice from the outside and on the pictures, but the room I stayed in was in a very sorry state. I booked a deluxe room and when I got in, the shade on the bedside lamp was hanging at a funny angle so I straightened it and the whole thing fell off leaving exposed electrical connections. I fixed this one for them. The toilet seat was hanging on by only one fixing. Not great. The bath is under the window so the shower sprays the window sill which is consequently rotten and covered in mould. I felt like I would get more dirty just by getting in the shower! The room was very sparce and nothing like the lovely picture for a deluxe room. Dressing gowns were provided but they weren't hung up, they were just screwed up in a ball on one of the shelves in the wardrobe which made it look like they hadn't been changed from the last occupant.
Reception staff were very polite and the breakfast was nice but the hotel is in need of some TLC I would say.
John
John, 1-night business trip
Verified Hotels.com guest review