2/10 Poor
August 23, 2019
No private shower as stated!
This property only offers self check in but the guy we spoke to over the phone was really helpful and sent us the information through WhatsApp before our arrival. Everything went smoothly until we arrived in the property around 8PM. After being in the beach all day, we found out that our room didn’t come with a shower. We sent screenshots to show that as a guest it was specifically stated on the property information page through Hotels.com that the room comes with a private shower/bathtub. The guy was very apologetic but the only solution we found that time was to book another hotel for the next 2 nights on the same day which costs us doubled! They refunded us the money BUT obviously it caused us immense inconvenience.
Verified traveler
2-night trip
Verified Hotels.com guest review