2/10 Poor
January 23, 2023
There was no check in that happened. I called the resort before hand. And the resort manager told me my reservations was wrong. I reserved 8 rooms(4 from Expedia and 4 from Orbitz). And my reservations confirmations stated 1 room( bunk bed type) will accommodate at least 4 persons. But the resort manager said it was not the case. My 8 rooms reservations will only accommodate 8 persons. So, I canceled this reservation because it felt this was so misleading. And I am still waiting for Expedia to refund my money. Your are recommending a fraud place. This caused insurmountable anxiety on my part bec. I have had to find a place to accommodate my 25 immediate family members. The vacation I was expecting to be fun it turned to be a nightmare. And I was so appreciative to Orbitz who refund my money so I can used it to purchase a different place. So, Expedia make clean your act and stop recommending or advertising a fraud place. If you don’t know it. Make more effort to get more informations about the place or resort you are advertising. To avoid this nightmare. Vacation should be fun not a disaster.
ELI GIO
ELI GIO, 2-night family trip
Verified Expedia guest review
