7610 South New Braunfels Avenue, San Antonio, TX, 78235
What's nearby
San Antonio Missions National Historical Park - 5 min drive
Alamodome - 7 min drive
River Walk - 8 min drive
Henry B. González Convention Center - 8 min drive
Frost Bank Center - 12 min drive
Getting around
San Antonio International Airport (SAT) - 17 min drive
San Antonio Station - 11 min drive
Restaurants
Chick-fil-A - 2 min drive
Raising Cane's Chicken Fingers - 14 min walk
Starbucks - 2 min drive
Whataburger - 2 min drive
Cheddar's Scratch Kitchen - 8 min walk
About this property
Embassy Suites by Hilton San Antonio Brooks Hotel & Spa
Embassy Suites by Hilton San Antonio Brooks Hotel & Spa puts you within a 10-minute drive of River Walk and San Antonio River. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. There's an outdoor pool and a bar/lounge, and in-room conveniences include sofa beds and refrigerators. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
156 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Free daily reception
Room service (limited hours)
Snack bar/deli
Traveling with children
Grocery/convenience store
Working away
Business center
Meeting rooms
Conference space (19999 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free grocery shopping service
Wedding services
Pool loungers
Facilities
Built in 2017
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness center
An outdoor pool
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
DVD player
50-inch flat-screen TV
Cable TV channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Sofa bed
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe (laptop compatible)
Mobile key entry
Special features
Spa
PureSolSpa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Embassy Suites San Antonio Brooks City Base Hotel Spa
Embassy Suites Hilton San Antonio Brooks Hotel
Embassy Suites Hilton Brooks Hotel
Embassy Suites Hilton San Antonio Brooks
Embassy Suites Hilton Brooks
Embassy Suites by Hilton San Antonio Brooks Hotel Spa
Embassy Suites by Hilton San Antonio Brooks Hotel & Spa Hotel
Frequently asked questions
Does Embassy Suites by Hilton San Antonio Brooks Hotel & Spa offer free cancellation for a full refund?
Yes, Embassy Suites by Hilton San Antonio Brooks Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Embassy Suites by Hilton San Antonio Brooks Hotel & Spa?
Yes, there's an outdoor pool.
Are pets allowed at Embassy Suites by Hilton San Antonio Brooks Hotel & Spa?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Embassy Suites by Hilton San Antonio Brooks Hotel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Embassy Suites by Hilton San Antonio Brooks Hotel & Spa?
You can check in starting at 4:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Embassy Suites by Hilton San Antonio Brooks Hotel & Spa and nearby?
Embassy Suites by Hilton San Antonio Brooks Hotel & Spa has a spa and an outdoor pool, as well as a 24-hour fitness center and a garden.
Are there restaurants at or near Embassy Suites by Hilton San Antonio Brooks Hotel & Spa?
Yes, Ninteen17 offers American cuisine.
Embassy Suites by Hilton San Antonio Brooks Hotel & Spa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
6/10 Good
January 4, 2025
Bed was too small to be a King
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
January 3, 2025
Daniel
Daniel, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
December 30, 2024
Amber
Amber, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
December 29, 2024
Ernest
Ernest, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 28, 2024
Diana
Diana, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 28, 2024
Marla
Marla, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
December 16, 2024
Gina
Gina, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
December 15, 2024
William
William, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 2, 2024
Amazing Stay
Amazing stay. From the check in to the check out. Very friendly people, clean room, the communication during the stay (received a text asking how everything was going), breakfast was wonderful. Overall, a great experience. Will definitely stay here on our next visit to San Antonio
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
November 30, 2024
We will be back, because we value kindness.
Great kind staff. Breakfast 5 star. Room could of been cleaner. Expectations are high because everything else was awesome.
Shevonne
Shevonne, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
November 30, 2024
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 6, 2024
Soccer game
Julio C
Julio C, 1-night trip
Verified Hotels.com guest review
6/10 Good
October 13, 2024
Receptionists made the vibes so off!
The hotel was simple and modern and clean. The receptionists were cold and unwelcoming, when I asked whether our room was by an elevator the receptionist made a face like I bothered her for asking that simple question. I made my reservations on the hotels.com app it and said it was for a king sized bed suite however when we finally arrived to the room which was at the very end of the hotel level floor, it was a room with two full sized beds. I called to the front receptionist to confirm if maybe they gave us the wrong room but she said it was reserved as two bedroom suite, but yet on my receipt it stated for a kind size bedroom. Again the receptionist lady gave me rude attitude and told me that it wasn’t her problem and for me to call the 3 party app that I used to make the reservation with. It was on a Saturday afternoon after 6pm, so how am I supposed to call an app customer service line to speak with someone just to verify if I was in the wrong in the situation or did they get it wrong. It left my trip in a bitter and uncomfortable situation where I had to just deal with it cause we had an event to attend that evening. Overall i won’t be booking at this hotel again. Horribly rude hospitality vibes is not okay.
Gloria
Gloria, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 12, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 12, 2024
Juan
Juan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 4, 2024
Cleanest hotel I’ve been to in a long time. Staff was great
Kristine
Kristine, 2-night family trip
Verified Expedia guest review
6/10 Good
October 3, 2024
Mustafa
Mustafa, 1-night trip
Verified Hotels.com guest review
2/10 Poor
October 2, 2024
carlos
carlos, 1-night trip
Verified Expedia guest review
10/10 Exceptional
September 30, 2024
Ernesto
Ernesto, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
September 29, 2024
My girlfriend and I came for a concert and stayed for a night, and it was definitely one of the nicest stays I had in San Antonio! The hotel was very large, very new and modern and very clean! Service was great, the room was clean and smelled great. I had originally booked a studio suite and was given a suite! Breakfast was good as well, and loved how organized they had it with a chef serving guests plates and the omelet station! Would most definitely book again without hesitation.
Ruben
Ruben, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
September 27, 2024
So when we checked in we were not told about the breakfast hours or the password for the internet. We had to come back and ask.
Colleen
Colleen, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
September 24, 2024
Cinthia
Cinthia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
September 23, 2024
Friendly staff
Very with cleanliness customer service very friendly staff make you feel welcome.
Carmen
Carmen, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
September 23, 2024
Lizbeth
Lizbeth, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
September 13, 2024
To the Embassy Suites Management.
I would like to express my sincere gratitude for the Embassy's exceptional hospitality and service during my stay. The comfortable accommodations, and impeccable housekeeping exceeded my expectations. The entire Embassy staff were all very professional and polite. I was particularly impressed by Vanessa and Ruben. The dedication and commitment to professionalism they both demonstrated is commendable and should not go unrecognized. Their attention to detail and commitment to customer satisfaction was outstanding. Thank you everyone for a delightful stay.
Scott Navistar-Inc