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Hotel Contessa

Photo gallery for Hotel Contessa

Front of property - evening/night
Outdoor pool, a heated pool
Outdoor pool, a heated pool
Outdoor pool, a heated pool
Terrace/patio

Overview of Hotel Contessa

Hotel Contessa

4.0 star property
4-star hotel with spa, near River Walk

8.8/10 Fabulous

2,714 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is P 9,741
Price available on 01/29/2023
Map
306 W Market Street, San Antonio, TX, 78205

Room options

About this area

What's nearby

  • In Downtown San Antonio
  • River Walk - 2 min walk
  • Alamo - 6 min walk
  • Alamodome - 24 min walk
  • Henry B. González Convention Center - 1 min drive
  • Market Square - 5 min drive
  • Pearl District - 8 min drive
  • San Antonio Zoo and Aquarium - 10 min drive
  • AT&T Center - 12 min drive
  • North Star Mall - 16 min drive
  • Lackland Air Force Base - 18 min drive

Getting around

  • San Antonio International Airport (SAT) - 14 min drive
  • San Antonio Station - 18 min walk

Restaurants

  • The County Line - 3 min walk
  • Sushi Zushi - 3 min walk
  • Barriba Cantina - 3 min walk
  • Biga on the Banks - 3 min walk
  • Boudro's - 3 min walk

About this property

Hotel Contessa

Hotel Contessa features a rooftop terrace and puts you just steps from River Walk. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, Ayurvedic treatments, or reflexology. Other highlights at this upscale hotel include an outdoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers say great things about the family-friendly amenities and comfortable guestrooms.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows industry cleaning and disinfection practices of Travel in the New Normal (US Travel - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 265 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 40 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Parking

  • Onsite valet parking (USD 45.00 per night; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (10000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness center
  • An outdoor pool
  • Heated pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Stair-free path to entrance
  • Pool hoist on site

Languages

  • English

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free local calls

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open select days.

Dining

The Cork Bar - Onsite bar. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 75.00 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Service fee: USD 1.25 per accommodation, per night
  • Resort fee: USD 7.58 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Fitness center access
    • Internet access (may be limited)
    • Newspaper
    • In-room safe
    • Concierge service
    • WiFi access (may be limited)

Optional extras

  • Breakfast costs between USD 10 and USD 25 per person (approximately)
  • Late check-out can be arranged for an extra charge
  • Credit card charges are subject to an extra charge of 2.5 percent

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 125.00 per pet (may vary based on length of stay)

Parking

  • Valet parking costs USD 45.00 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and lunch, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Travel in the New Normal (US Travel - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Children under 21 years old are not allowed in the pool from 8-10 PM.

Also known as

Contessa Luxury Suites
Contessa Riverwalk Luxury Suites
Hotel Contessa Luxury Riverwalk Suites
Hotel Contessa Luxury Suites
Hotel Contessa Riverwalk Luxury Suites
Hotel Contessa Luxury Suites Riverwalk San Antonio
Hotel Contessa Luxury Suites Riverwalk
Contessa Luxury Suites Riverwalk San Antonio
Contessa Luxury Suites Riverwalk

Frequently asked questions

Does Hotel Contessa offer free cancellation for a full refund?
Yes, Hotel Contessa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Contessa?
As of January 28, 2023, prices found for a 1-night stay for 2 adults at Hotel Contessa on January 29, 2023 start from P 9,741, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Contessa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Contessa?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Hotel Contessa?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 40 lbs per pet. There's a charge of USD 125.00 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Contessa?
Yes. Valet parking costs USD 45.00 per night.
What are the check-in and check-out times at Hotel Contessa?
You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge. Express check-out and contactless check-out are available.
What is there to do at Hotel Contessa and nearby?
Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Contessa also has a 24-hour fitness center.
Are there restaurants at or near Hotel Contessa?
Yes, Ambler Texas Kitchen offers alfresco dining and American cuisine. Nearby restaurants include Biga on the Banks (3-min walk), Boudro's (3-min walk), and Paesanos River Walk (4-min walk).
What's the area around Hotel Contessa like?
Hotel Contessa is in Downtown San Antonio, a short 2-minute walk from River Walk and 6 minutes' walk from Alamo. Travelers recommend the hotel for its central location.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

San Antonio 2023
Very nice hotel in a great location. No complaints really. Loved the room layout. The bathroom was probably the one area that was lacking a little in terms of condition and could use a little attention. Will stay here in the future.
David, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Johnathon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

David, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patrick, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay and location
Loved our stay at Hotel Contessa! Excellent and friendly service from every employee we encountered. The location is awesome, too — so close to anything and everything you need. Our room, even though located off the elevator, was quiet, very clean and spacious. We look forward to staying here again!
Lisa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome stay
Best hotel I’ve stayed in a long time
Bobby, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Kurt, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Shocked at check-in
Trip started out poorly, person behind the check in desk had no greeting for us. We were a late check in a see had taken a red eye flight. Knowing we were supposed to land at 1am, we had called at the time of booking to let them know we’d be late. We had also sent a message to the hotel through the Hotels.com app. The hotel responded every time saying it would be no issue and they’d make a note in our reservation. Day of check in we get a call from the hotel asking about our reservations. Once again I tell them we’re going to be late and even later as our flights had been delayed. Again they said it would be no problem. Fast forward to check in. The doors are locked for safety; we ring the bell and are let in. We approach the desk and the clerk looks up, but doesn’t say anything, he just looks at us. Feeling a little awkward, I say we have a reservation. He then says “my system is in audit, and I can’t help you”. After some back and forth about the reservation he finally gets us a room. As he’s running the credit card, he says “you’ll have a late check in fee” he says he can’t remove we have to speak to the manager or Expedia. Go to our room to have a bed with a mattress that has a large indentation in it. Next day we meet with the manager and she listens to the whole ordeal. The manager apologizes for our late night/early morning interaction with the overnight clerk. She changes rooms for us and helps to offer suggestions for sites and restaurants to visit, saved our trip.
Lanny, 1-night trip
Verified Hotels.com guest review