2/10 Poor
December 4, 2024
Unpleasant stay.
I have stayed here many times before and all my stays have been pleasant until my last one. I understand that all guests are there to enjoy themselves but the guests on top of us were very noisy. It sounded like they had a toddler possibly and was running around for hours and hours at a time to the point where it got very annoying. We ended up leaving our room to get away from the pounding noise. We were there for 2 days and this happened both days. Called the front desk and was told that all guests are there to enjoy themselves and that a call to them was all that can be done. There was no follow up or resolution to the situation. I honestly do not know if we we’ll be returning which makes me sad because we really love this place.
Edith
Edith, 2-night trip
Verified Hotels.com guest review