Bristol International Airport (BRS) - 39 min drive
Frome Station - 27 min drive
Castle Cary Station - 27 min drive
Yatton Station - 29 min drive
Restaurants
Cathedral Green - 1 min walk
The Quarter Jack - 7 min walk
Fosso Lounge - 3 min walk
Flapjackery - 1 min walk
Coffee#1 - 3 min walk
About this property
The Ancient Gatehouse Hotel
Located near a train station, The Ancient Gatehouse Hotel is a great choice for a stay in Wells. For a bite to eat, guests can check out Rugantino, which serves Italian cuisine and is open for breakfast, lunch, and dinner. A terrace and a garden are other highlights. Fellow travelers love the helpful staff.
Languages
English, Italian, Spanish
At a glance
Hotel size
9 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 10 PM
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open Thursday - Monday (8:00 AM - 10:00 PM) and Tuesday - Wednesday (9:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free offsite parking within 328 ft
Street parking available
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 7:30 AM–9:30 AM on weekdays and 8:00 AM–9:30 AM on weekends
Restaurant
Room service (limited hours)
Traveling with children
Children stay free (see details)
Services
Multilingual staff
Facilities
Built in 1473
Safe-deposit box at front desk
Garden
Terrace
Accessibility
Wheelchair-accessible registration desk
Upper floors accessible by stairs only
Room amenities
Be entertained
18-inch flat-screen TV
Digital TV channels
Home comfort
Heating
Portable fan
Electric kettle
Sleep well
Blackout drapes/curtains
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
8 bathrooms
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
Rugantino - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately GBP 15.00 for adults and GBP 15.00 for children
Late check-out can be arranged for an extra charge of GBP 24 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20 per pet, per night
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Ancient Gatehouse Hotel Wells
Ancient Gatehouse Hotel
Ancient Gatehouse Wells
Ancient Gatehouse
The Ancient Gatehouse
The Ancient Gatehouse Wells
The Ancient Gatehouse Hotel Wells
The Ancient Gatehouse Hotel Guesthouse
The Ancient Gatehouse Hotel Guesthouse Wells
Frequently asked questions
Does The Ancient Gatehouse Hotel offer free cancellation for a full refund?
Yes, The Ancient Gatehouse Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Ancient Gatehouse Hotel?
Yes, dogs are welcome. There's a charge of GBP 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at The Ancient Gatehouse Hotel?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at The Ancient Gatehouse Hotel?
Check-in start time: 2 PM; Check-in end time: 10 PM. Check-out time is 11 AM. Late check-out is available for a charge of GBP 24 (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at The Ancient Gatehouse Hotel and nearby?
The Ancient Gatehouse Hotel has a garden.
Are there restaurants at or near The Ancient Gatehouse Hotel?
Yes, Rugantino offers Italian cuisine.
What's the area around The Ancient Gatehouse Hotel like?
The Ancient Gatehouse Hotel is in the heart of Wells, a short 2-minute walk from Wells Cathedral and 8 minutes' walk from Mendip Hills.
The Ancient Gatehouse Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
December 3, 2024
Amy
Amy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 2, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 20, 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 17, 2024
Great nights stay
We had a wonderful nights stay. The location is perfect for visiting Wells and backs onto the Cathedral green. The bed was very comfortable, a bit high maybe but such a good nights sleep. Can’t comment on the food as the restaurant was not open the night of our visit.
Jacqui
Jacqui, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 8, 2024
The staff was very very helpful and friendly. My traveling companion developed a medical emergency and they facilitated everything. My complaint is with Expedia it is very unusable in the UK I had to call home to get family to cancel reservations etc. etc. I would highly suggest you make The ability to contact you more more easily
georgiana
georgiana, 1-night trip
Verified Expedia guest review
10/10 Exceptional
October 4, 2024
The property is beautiful, the staff great and the restaurant amazing. Can’t wait to come back!
Tiffany M
Tiffany M, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
September 25, 2024
Great stay! The restaurant was great and such an interesting building.
Bethany
Bethany, 2-night romance trip
Verified Expedia guest review
6/10 Good
September 24, 2024
The rooms were tired looking but bathrooms renovated and nice. Afternoon and evening staff were great but morning staff rude. restaurant on site fabulous No parking and off site parking very hard to find and long walk with cases. I would not recommend staying there
Sharon
Sharon, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
September 23, 2024
Wonderfully located in this historic city
Sarah
Sarah, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
September 22, 2024
A little gem of a hotel. Narrow and steep staircases so probably not ideal for people with mobility issues but it really is beautiful. I stayed in room 4, small and pretty with the most amazing view of the cathedral. Central location, comfortable and clean and excellent value for money.
Nicky
Nicky, 1-night trip
Verified Expedia guest review
10/10 Exceptional
September 13, 2024
Lovely hotel in a great location.
a
a, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 23, 2024
I heart Italy
Pretty pink room; stunning four poster; fab bedding; comfy bed; decent bathroom; super central location; quiet enough at night; cool decor. Only suggestions: glad for extra throw but it showed use by a dog and edges of room and around furniture bottoms needs cleaning. Otherwise very clean. FAB FOOD/RESTAURANT!!
Janet
Janet, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
August 18, 2024
Centrally located Hotel
Small but very smart and well furnished ensuit single room with excellent views across the Green to the Cathedral.
Very centrally situated.
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
July 31, 2024
Sean
Sean, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
July 5, 2024
Wonderfully friendly staff. Great location just steps away from the cathedral.
George
George, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
July 3, 2024
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
July 2, 2024
Opted for a double room and shower but decided to go for a bath and was shown a beautiful room in the tower and took it ! Staff were very helpful and the food was delicious and beautifully presented
adam
adam, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
June 26, 2024
Ancient Gatehouse Hotel
We stayed in Wells to visit friends, the room was comfortable but small due to the age of the property that is understandable. The view from the room was superb
C
C, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
June 12, 2024
Character property
Character property, loved the antique 4 poster bed. So comfy. En-suite very clean with good products. We dined in the restaurant in the evening and meal was excellent and so was breakfast. Staff really friendly and helpful.
Valerie
Valerie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
June 9, 2024
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 29, 2024
What an absolute stunning property, Unique and Ancient, Clean and quiet great position for all Wells has to offer
Sarah
Sarah, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
May 20, 2024
Room with a View
Fantastic location with our room having a clear view of the wonderful Wells cathedral.
Robert
Robert, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 15, 2024
nancy
nancy, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
April 20, 2024
Timothy
Timothy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
April 18, 2024
When I went to check in the person behind the counter told me I did not have a reservation. This then began a series of events that caused significant stress. My phone was out of power as was my lap top. I took my lap top to a neighboring hotel where I was able to see I DID have a reservation. That person was not there when I returned but check in was fine. When I eventually saw the person in question he said I must have made the reservation that day with no apology