4/10 Fair
September 24, 2024
Not quite 5*.
Personally I don’t feel this is the 5* resort that it advertised. We actually got Bali belly from eating at the beach club restaurant here and it never seemed to be addressed. We had an awful room to begin with that smelt like mold and the room was so cold but you couldn’t turn the AC off. I complained and so they did come to find us to move us to another room, but I just feel that the rooms aren’t the clean standard that you would find in Europe. There isn’t much around this hotel, and you have to book the shuttle bus in advance which sort of defeats the object of hopping over to the beach.
Chloe
Chloe, 4-night trip
Verified Hotels.com guest review