El Capitan Hotel

2.0 star property
Adults-only hotel within easy reach of Chase Center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for El Capitan Hotel

Lobby sitting area
Front of property
Lobby sitting area
Exterior
Reception

Reviews

4.6 out of 10

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Free WiFi
Main amenities
  • Nightclub
  • Airport drop-off service
  • 24-hour front desk
  • Front-desk safe
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 Double Bed, Shared Bathroom

Highlights

TV
Shared/communal kitchen
Coffee/tea maker
In-room safe
Iron/ironing board
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Private Bathroom

Highlights

Full-sized refrigerator/freezer
TV
Day bed
Private bathroom
Microwave
Coffee/tea maker
Shared/communal kitchen
In-room safe
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Queen Bed, Private Bathroom

Highlights

TV
Private bathroom
Shared/communal kitchen
Coffee/tea maker
In-room safe
Iron/ironing board
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Shared Bathroom

Highlights

TV
Shared/communal kitchen
Coffee/tea maker
In-room safe
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Private Bathroom

Highlights

TV
Private bathroom
Shared/communal kitchen
Coffee/tea maker
In-room safe
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
2361 Mission St, San Francisco, CA, 94110

What's nearby

  • Castro Street - 18 min walk
  • Bill Graham Civic Auditorium - 3 min drive
  • Chase Center - 4 min drive
  • Oracle Park - 5 min drive
  • Moscone Convention Center - 5 min drive

Getting around

  • San Francisco Intl. Airport (SFO) - 26 min drive
  • San Carlos, CA (SQL) - 26 min drive
  • Oakland Intl. Airport (OAK) - 28 min drive
  • Concord, CA (CCR-Buchanan Field) - 38 min drive
  • San Francisco Station - 4 min drive
  • Bayshore Station - 7 min drive
  • South San Francisco Station - 12 min drive
  • 16th Street Mission Station - 8 min walk
  • 24th Street Mission Station - 9 min walk
  • Right Of Way/Liberty St Stop - 10 min walk
  • Airport drop-off service

Restaurants

  • ‪Garden Creamery - ‬3 min walk
  • ‪Taqueria Cancún - ‬2 min walk
  • ‪Casements - ‬3 min walk
  • ‪Bender's Bar & Grill - ‬3 min walk
  • ‪Teeth - ‬1 min walk

About this property

El Capitan Hotel

El Capitan Hotel features a nightclub and puts you just a 5-minute drive from Chase Center and Oracle Park. Also, Pier 39 and Moscone Convention Center are within a short drive. The property is just a short walk to public transportation: 16th Street Mission Station is 8 minutes and 24th Street Mission Station is 9 minutes.

Languages

English, Hindi, Spanish

At a glance

Hotel size

  • 89 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • An adult age 18 or older must assume all liability for the booking
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • An adult age 18 or older must assume all liability for the booking.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport drop off (available 24 hours)*

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Nightclub

Room amenities

Be entertained

  • Television

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Towels

Stay connected

  • Free WiFi

More

  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: USD 250.00 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per person

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Capitan Hotel
El Capitan Hotel
El Capitan Hotel San Francisco
El Capitan San Francisco
El Capitan Hotel Hotel
El Capitan Hotel San Francisco
El Capitan Hotel Hotel San Francisco

Frequently asked questions

Does El Capitan Hotel offer free cancellation for a full refund?
Yes, El Capitan Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at El Capitan Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at El Capitan Hotel?
Sorry, there's no onsite parking at El Capitan Hotel.
Is airport shuttle service offered by El Capitan Hotel?
Yes, a shuttle from the hotel to the airport is available. The charge is USD 20 per person.
What are the check-in and check-out times at El Capitan Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at El Capitan Hotel and nearby?
El Capitan Hotel has a nightclub.
What's the area around El Capitan Hotel like?
El Capitan Hotel is in Mission District, a short 8-minute walk from 16th Street Mission Station and 18 minutes' walk from Castro Street.

El Capitan Hotel Reviews

Reviews

4.6

4.8/10

Cleanliness

5.2/10

Staff & service

4.4/10

Amenities

4.2/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Poor

Horror hotel
Did not understand the concept of a service dog. The lady working there was very rude about everything especially the service dog concept. The stairs going up were totally wet and our service dog slipped and rolled down about 5 steps and management did not show any concern. Small room with no television and someone was yelling off the balcony at all times of the night right next to us. Had to pay $250 dollar deductible fee besides room cost. Horrible place.
Maureen, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Keep your standards low and it's not so bad
It was an adequately clean room in perhaps one of the worst parts of San Francisco so I expected worse but it wasnt great either. Better than expected but wouldn't choose to stay there again. $250 deposit was ridiculous
1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Arturo, 1-night trip
Verified Expedia guest review

6/10 Good

All of the bathrooms on level 2 were very unclean.
Naomi, 1-night trip
Verified Expedia guest review

2/10 Poor

Bryan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Taniah, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Michele, 1-night trip
Verified Hotels.com guest review

6/10 Good

Janelle, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Karine, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Mission district is amazing for food and nightlife. Stayed here because of that. Made a mistake roaches and bugs in the room. Crackheads in parking lot break on to your car (no security)
Doug, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Unprofessional and dirty
DiAaron, 1-night business trip
Verified Expedia guest review

6/10 Good

Nathan, 1-night trip
Verified Hotels.com guest review

6/10 Good

This hotel is not for the picky traveler. I was in one of the rooms that has the private bathrooms and I found it basically to be what I needed. Bathroom was clean. The towels smell like Clorox. The bed was comfortable. The area was not the best but there was plenty of little restaurants and bars and stores to meet my needs. This is a hotel and also is a residential building. It was near the BART and walking distance to many places I needed to get to. If you are laid-back and not picky this hotel may meet your needs. Just get the room that has the bathroom in it.
Steven, 2-night trip with friends
Verified Expedia guest review

6/10 Good

Restless night
I stayed here back in 3019 and I rated this place 10 back then . However, this place time Je placed in a room where the mattress was “springy “ , noisy and lopsided The quality of mattress is so important.I don’t think I will come back. Sorry 😣
yael, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Gladys, 2-night trip
Verified Expedia guest review

2/10 Poor

I didn't stay in property.The property was completely misleading. Expedia shows only pictures of beds and top 2 stories of building. I don't care about graffiti or homeless but there gangs in area a and am sure they would have broken into my rental. When I examined property I was buzzed upstairs like in a prison cell. This property is shameful for Expedia to support. Had the pictures shown on site no one, not just me, no one would stay there. I have pictures to prove.
Jose C, 4-night romance trip
Verified Expedia guest review

6/10 Good

VERY Affordable. One day it was in 90s. No AC. Had to switch fans. Next day in 70s. No AC needed. Loved the area. Diverse. Lots of mass transit available and easy to use. La Gaza is a great spot to eat. But only open to 2pm. :(. Overall good value, but for sure no Hilton.
karl, 1-night trip
Verified Expedia guest review

2/10 Poor

I have stayed at this hotel several times before the pandemic. Before it was fantastic and the staff were very polite. Under this new management it was like pulling teeth just to get a new roll of toilet paper. The hallways consistently smelled of urine, children were running around after hours in the staff never paid attention. I found several cockroaches in my bathroom and I've never seen that before in the 10 years I have been to this hotel. I would like a little bit of compensation.
Shelby S, 4-night trip with friends
Verified Expedia guest review

2/10 Poor

Place was terrible. For sure my car would have gotten broken into there. Room did not have toilet or shower and place was disgusting
Ricardo, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Historic building, among the finest SROs
I was avoiding homelessness by staying here and my purpose was so served.
Bradley, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Totally fine for what it is
I wasn't expecting much out of this hotel and it vastly exceeded my expectations. I'd come to San Francisco for a family gathering and my Airbnb host had to cancel at the last minute, so it was a mad scramble to find a hotel I could afford that wasn't in an awful location and which had a private bathroom. There was one private-bathroom room left at El Capitan and I booked it even with the awful reviews of it, and I figured worst case I'd have to scramble to find something else and file a dispute with my credit card. And I'm happy to say I needed to do none of that. The room was clean, with no signs of bedbugs (even with the most thorough check I've done in my life) or cockroaches. Sure, the decor was dated and there were some things that were falling apart. And okay the TV didn't work and the wifi sucked, and I had to sleep with earplugs because my room was facing Mission Street and the single-pane windows didn't block any sound. But the room was safe and clean and I had somewhere to sleep for a week, and it only cost me $80/night, which is an absolute steal most places and unheard of in San Francisco, currently the most expensive city in the entire country. Would it have been nice if the sink didn't drip? Sure. Would it have been lovely if there were an elevator for my mobility-impaired ass? Absolutely. I hope I’m never in a situation where I need to stay here ever again, but it was a perfectly fine room for an amazing price and it served its purpose for me.
Jayden, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

William, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Absolutely worst hotel I have stayed at
Evencio, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Anyela, 1-night trip
Verified Expedia guest review

2/10 Poor

Unfortunately, it is the worst experience I had in my life. The staff didn't know how to operate the reservation system, the magnetic card key to open the door never worked so after the 1st day I left the hotel. And I have been overcharged; I will complain to Expedia about it. I want my money to be fully refunded.
Fernando, 2-night trip
Verified Expedia guest review