University of Texas at El Paso - 2 min drive - 2.1 km
Paso del Norte International Bridge - 3 min drive - 2.7 km
Don Haskins Center - 3 min drive - 3.0 km
Sun Bowl Stadium - 4 min drive - 3.9 km
Getting around
El Paso International Airport (ELP) - 15 min drive
Ciudad Juarez Intl. Airport (CJS) - 39 min drive
El Paso Union Depot - 17 min walk
Restaurants
Mamacitas Cafe and Cantina
Coffee Box - 4 min walk
Chiquita's Bar - 3 min walk
Briar Patch - 3 min walk
Rockstar Burger Bar - 3 min walk
About this property
Hotel Indigo El Paso Downtown, an IHG Hotel
Hotel Indigo El Paso Downtown, an IHG Hotel puts you just a 5-minute drive from Paso del Norte International Bridge and Sun Bowl Stadium. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include an outdoor pool, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff and overall property condition.
Languages
English, Spanish
At a glance
Hotel size
119 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (up to 75 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered onsite valet parking (USD 21 per day; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Fence around the pool
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Porter/bellhop
Free pool cabanas
Facilities
ATM/banking
Safe-deposit box at front desk
Terrace
Library
24-hour fitness center
An outdoor pool
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Television
Satellite TV channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Crib/infant bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 0 to 18 per person
Children & extra beds
Cribs/infant beds are available for USD 25.0 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per stay
Parking
Covered valet parking costs USD 21 per day with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo Paso Downtown, An Ihg
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown, an IHG Hotel Hotel
Hotel Indigo El Paso Downtown, an IHG Hotel El Paso
Hotel Indigo El Paso Downtown, an IHG Hotel Hotel El Paso
Frequently asked questions
Does Hotel Indigo El Paso Downtown, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo El Paso Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Indigo El Paso Downtown, an IHG Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Hotel Indigo El Paso Downtown, an IHG Hotel?
Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Indigo El Paso Downtown, an IHG Hotel?
Yes. Valet parking costs USD 21 per day.
What are the check-in and check-out times at Hotel Indigo El Paso Downtown, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
Is there an onsite casino at Hotel Indigo El Paso Downtown, an IHG Hotel?
No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (10-min drive) and Speaking Rock Entertainment Center (14-min drive) are both nearby.
What is there to do at Hotel Indigo El Paso Downtown, an IHG Hotel and nearby?
Hotel Indigo El Paso Downtown, an IHG Hotel has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Hotel Indigo El Paso Downtown, an IHG Hotel?
Yes, there's an onsite restaurant.
What's the area around Hotel Indigo El Paso Downtown, an IHG Hotel like?
Hotel Indigo El Paso Downtown, an IHG Hotel is in Downtown El Paso, a short 5-minute walk from Plaza Theater and 7 minutes' walk from Judson F. Williams Convention Center. Travelers give top marks for the hotel's prime location.
Hotel Indigo El Paso Downtown, an IHG Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very Good
November 28, 2024
The room was super hot, during the night people fighting
Belinda
Belinda, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
November 24, 2024
Hector
Hector, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 23, 2024
Tracy
Tracy, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
November 16, 2024
Ana
Ana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 13, 2024
Brea
Brea, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 12, 2024
Richard
Richard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 7, 2024
Boutique experience in downtown El Paso
Great location! Lovely property. Rooms are spacious and have very nice amenities. Also features lovely outdoor spaces.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 29, 2024
Great and super enjoyable stay!!!
Was a good stay and enjoyable.
Salvador
Salvador, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 29, 2024
Laurie
Laurie, 1-night trip
Verified Hotels.com guest review
4/10 Fair
October 21, 2024
Not cool
Thin walls and very noisy. Expect incredibly loud dance music until 1am if you're there on a weekend.
Austin
Austin, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
October 20, 2024
Great stay. Would give a 5-Star but the doors to the rooms could be better insulated. You can hear everything through the doors.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 17, 2024
Room is good,clean. Lacks a minibar/refrigerator. House cleaning skips room service if you are not out early.
Diego
Diego, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
October 9, 2024
Anayeli
Anayeli, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 28, 2024
Alyssa
Alyssa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 28, 2024
Eloy
Eloy, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
September 26, 2024
Very nice hotel, but for the price there was fewer amenities than same priced or little lesser priced hotels. It felt a bit dated. Overall staff is gracious and location was great to downtown nightlife.
John
John, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
September 19, 2024
Excellent hotel
Jaime
Jaime, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
September 19, 2024
The guy at the bar was rude. Was first denying us service because we “weren’t staying at the hotel” although we were and then was just being very rude about the time. There would have been no problem if he just explained to us nicely
The TVs arent able to connect to a Netflix account or connect to a phone. Which made our stay quite a bummer since there is nothing good on the channels
The overall stay was good, rooms were clean just small inconveniences
They did provide a fridge for me, which i was really thankful for
Arelly
Arelly, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
September 11, 2024
Raul
Raul, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
September 10, 2024
It was a great stay. Our bartender was beyond great & always attentive.
Audrey
Audrey, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 9, 2024
Great pet friendly place. Bar next to pool had a hip vibe. Cocktails were tasty.
Rene
Rene, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 3, 2024
The staff is very friendly, the hotel is clean and comfortable. It has everything you need to stay in the hotel.