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All properties in Dallas, Texas, United States of America
1 room, 2 adults

Sheraton Dallas Hotel

4-star4 stars
400 Olive St, Dallas, TX, 75201, United States of America

4-star hotel with 2 restaurants, near Majestic Theater
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Texas may have travel restrictions in place due to COVID-19. 

  • Parking was horrible but the hotel room was nice and clean.Dec 31, 2020
  • Great customer service and clean rooms. Dec 25, 2020

Sheraton Dallas Hotel

from P4,567
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Club Room, 1 King Bed, Business Lounge Access
  • Club Room, 2 Queen Beds, Business Lounge Access
  • Junior Suite, 1 King Bed with Sofa bed
  • Junior Suite, 2 Queen Beds, Non Smoking
  • Junior Suite, Multiple Beds, Business Lounge Access
  • Executive Suite, Non Smoking

What’s around Sheraton Dallas Hotel

Landmarks

  • In Downtown Dallas
  • Dallas World Aquarium - 15 min walk
  • Sixth Floor Museum - 18 min walk
  • Kay Bailey Hutchison Convention Center - 20 min walk
  • American Airlines Center - 25 min walk
  • Reunion Tower - 26 min walk
  • Majestic Theater - 5 min walk
  • Dallas Museum of Art - 8 min walk

Getting around

  • Love Field Airport (DAL) - 15 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 21 min drive
  • Dallas, TX (ADS-Addison) - 17 min drive
  • Dallas Union Station - 22 min walk
  • Dallas Medical-Market Center Station - 9 min drive
  • West Irving Station - 17 min drive
  • St Paul Station - 4 min walk
  • Deep Ellum Station - 9 min walk
  • Akard Station - 9 min walk

At a glance

Key facts

Hotel size

  • This hotel has 1,840 rooms
  • This hotel is arranged over 38 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Texas may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

  • Restrictions apply*

  • Up to 35 lbs

Internet

  • Free WiFi in public areas

  • WiFi in rooms*

Transport

Parking

  • Covered onsite self parking (USD 23.00 per night; includes in/out privileges)

  • Covered onsite valet parking (USD 32.00 per night; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Golfing nearby
Working away
  • Business center
  • Number of meeting rooms - 60
  • Conference space
  • Conference space size (feet) - 40800
  • Conference space size (meters) - 3790
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 1959
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Braille signage
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Low-height counters/sink
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 50-inch plasma TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Open Palette - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Draft Sports Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Moka Pot Coffee Shop - This coffee shop serves breakfast and lunch. Open daily.

Open Mkt. Grab 'n Go - This delicatessen serves breakfast, lunch, and dinner. Open daily.

The Parlor - This bar serves dinner only. Open daily.

Sheraton Dallas Hotel’s small print

Also known as

  • Dallas Hotel Sheraton
  • Sheraton Dallas Resort
  • Dallas Adam Mark Hotel
  • Sheraton Hotel
  • Sheraton Dallas Hotel Hotel
  • Sheraton Dallas Hotel Dallas
  • Sheraton Dallas Hotel Hotel Dallas
  • Dallas Sheraton
  • Dallas Sheraton Hotel
  • Hotel Sheraton Dallas
  • Sheraton Dallas
  • Sheraton Dallas Hotel
  • Sheraton Hotel Dallas
  • Adam Mark Dallas
  • Adam's Mark Dallas

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

  • Pool access available from 6:00 AM to 10:00 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Guests are provided with hand sanitizer and masks are required in public areas.

    The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

    This property accepts credit cards, debit cards, and cash.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A 0.763 percent city/local tax will be charged
    • 0.9 percent destination fee will be charged

    Optional extras

    Covered self parking costs USD 23.00 per night with in/out privileges

    Covered valet parking costs USD 32.00 per night with in/out privileges

    Buffet breakfast is offered for an extra charge of USD 24 per person (approximately)

    Pets are allowed for an extra charge of USD 100 per accommodation, per stay

    Service animals exempt from fees

    WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Sheraton Dallas Hotel

    • Does Sheraton Dallas Hotel offer free cancellation for a full refund?
      Yes, Sheraton Dallas Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Sheraton Dallas Hotel?
      This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
    • Is parking offered on site at Sheraton Dallas Hotel?
      Yes. Self parking costs USD 23.00 per night. Valet parking costs USD 32.00 per night. Electric vehicle charging is available.
    • Is there a pool at Sheraton Dallas Hotel?
      Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
    • Are pets allowed at Sheraton Dallas Hotel?
      Yes, pets are welcome, with a maximum weight of 35 lbs per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.
    • What are the check-in and check-out times at Sheraton Dallas Hotel?
      You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
    • Are there restaurants at or near Sheraton Dallas Hotel?
      Yes, there are 2 onsite restaurants, featuring American cuisine. Nearby restaurants include Dallas Chop House (6-min walk), Porto di Roma (7-min walk), and Lizard Lounge (7-min walk).

    Recent reviews

    Very good 8.2 From 353 reviews

    Very good 8.0
    Dallas Stay
    Cost for valet parking is very high. No calls or follow up with us to see if we needed any additional items in the room. TV was not working, no refrigerator only a chiller which defeats the purpose. Very little staff on site to assist customers. Rooms was very spacious and comfortable. And we seem to be the only ones on that floor.
    Laura, us2 night business trip
    Exceptional 10.0
    Clean but location could be better
    Super nice and clean I would probably stay somewhere more central to the city but other than that it was good
    Brayden, us2 night trip with friends
    Exceptional 10.0
    No AnimeFest this year, but that didn't stop us!
    Since AnimeFest didn't happen this year, me and my wife decided to bring the convention vibe to ourselves by buying our favorite Japanese snacks, and watching anime at our favorite convention hotel, which of course, was the Sheraton Dallas. It was different being at the hotel without all the cosplayers walking around, but the experience was just as wonderful. Kind and helpful staff, EXTREMELY clean lobby and room, easy parking, and of course, wonderful view of the city. I love this hotel so very much, and if you miss the convention experience too, support this place! It was awesome experiencing it for the first time without the context of a convention going on. It's not just a great convention center, it's a fabulous hotel.
    Jason, us1 night trip
    Good 6.0
    Could have been better
    There was no ice bucket in the room and the sheets smelled as if they were damp while still on the bed.
    us1 night trip
    Very good 8.0
    The only thing was we asked for Ice because ice machine were not working and we never got the ice even after we asked twice for it. We also asked for extra sheets and we only got the bottom sheets and no sheets to cover up or pillows.
    Karla, us1 night trip with friends
    Exceptional 10.0
    Nice hotel
    The hotel staff and The hotel itself was great. The only problem that I had was that I had requested 2 beds and got a king instead so one of is was forced to sleep in the pullout sofa. Not ideal, but not bad. Good location and great shower!!
    Dee Anna, us1 night family trip
    Exceptional 10.0
    It was amazing and the staff were great.
    Heather, us1 night trip
    Exceptional 10.0
    Friendly service
    The rooms I requested weren’t available due to Covid cleaning regulations but they upgraded both rooms and comped our parking for the weekend. They were very helpful and friendly. Would go back again!
    us2 night trip with friends
    Fair 4.0
    Booked a king size bed was told that because I did it via Expedia they can switch it to 2 queen beds. Rooms are very basic and not updated way over priced for what you get!
    Claudia, us1 night romance trip
    Exceptional 10.0
    This hotel is in a good location, close to restaurants and entertainment. When we checked in, there was a leak in the bathroom. Staff promptly brought us up keys for the room next door. Hotel was clean and staff was nice and professional.
    Tamakia, us1 night family trip

    Sheraton Dallas Hotel