See all properties
Save

Choose dates to view prices

Sheraton Dallas Hotel

Photo gallery for Sheraton Dallas Hotel

Outdoor pool
Garden
Pillowtop beds, in-room safe, desk, blackout drapes
Living area
Daily buffet breakfast (USD 24 per person)

Overview of Sheraton Dallas Hotel

Sheraton Dallas Hotel

4.0 star property
4-star hotel with outdoor pool, near American Airlines Center
8.0 out of 10 Very Good
8.0/10 Very Good

1,003 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Pet friendly
  • Parking available
  • Internet access
  • Restaurant
  • Connecting rooms available
Map
400 Olive St, Dallas, TX, 75201
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business center
  • 60 meeting rooms
  • Limo/town car service
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Downtown Dallas
  • Dallas World Aquarium - 15 min walk
  • Kay Bailey Hutchison Convention Center - 17 min walk
  • American Airlines Center - 23 min walk
  • Reunion Tower - 27 min walk
  • Fair Park - 38 min walk
  • Dallas Museum of Art - 1 min drive
  • Majestic Theater - 1 min drive
  • Perot Museum of Nature and Science - 2 min drive
  • Dallas Market Center - 4 min drive
  • Cotton Bowl - 6 min drive

Getting around

  • Love Field Airport (DAL) - 16 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 27 min drive
  • Dallas Medical-Market Center Station - 13 min drive
  • West Irving Station - 18 min drive
  • Dallas Union Station - 22 min walk
  • Federal & Olive Tram Stop - 3 min walk
  • St Paul Station - 3 min walk
  • Federal & Harwood Tram Stop - 4 min walk

Restaurants

  • Majestic Theatre - 4 min walk
  • True Kitchen + Kocktails - 4 min walk
  • Open Palette - 1 min walk
  • Senor Bean Mexican Grill- Cantina - 4 min walk
  • DRAFT Sports Bar - 1 min walk
Map

About this property

Sheraton Dallas Hotel

When you stay at Sheraton Dallas Hotel, you'll be just a 5-minute drive from American Airlines Center and Dallas World Aquarium. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Open Palette, which serves American cuisine and is open for breakfast and dinner. A bar/lounge, a 24-hour fitness center, and a fitness center are other highlights at this upscale hotel. The location and comfortable guestrooms get great marks from fellow travelers. The property is just a short walk to public transportation: Federal & Olive Tram Stop is 3 minutes and St Paul Station is 3 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 1840 rooms
  • Arranged over 38 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (up to 35 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised

Internet

  • WiFi (speed: 25+ Mbps) in rooms*

Parking

  • Covered onsite self parking (USD 30.00 per night; includes in/out privileges)
  • Covered onsite valet parking (USD 45.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Golfing nearby

Working away

  • Business center
  • 60 meeting rooms
  • Conference space (230000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 3 buildings/towers
  • Built in 1959
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • 50-inch plasma TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Open Palette - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Open Mkt. Grab 'n Go - This delicatessen serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 24 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Parking

  • Covered self parking costs USD 30.00 per night with in/out privileges
  • Covered valet parking costs USD 45.00 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Dallas Hotel Sheraton
Dallas Sheraton
Dallas Sheraton Hotel
Hotel Sheraton Dallas
Sheraton Dallas
Sheraton Dallas Hotel
Sheraton Hotel Dallas
Adam Mark Dallas
Adam's Mark Dallas
Sheraton Dallas Resort
Dallas Adam Mark Hotel
Sheraton Hotel
Sheraton Dallas Hotel Hotel
Sheraton Dallas Hotel Dallas
Sheraton Dallas Hotel Hotel Dallas

Frequently asked questions

Does Sheraton Dallas Hotel offer free cancellation for a full refund?
Yes, Sheraton Dallas Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sheraton Dallas Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Dallas Hotel?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Sheraton Dallas Hotel?
Yes, pets are welcome, with a maximum weight of 35 lbs per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton Dallas Hotel?
Yes. Self parking costs USD 30.00 per night. Valet parking costs USD 45.00 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Sheraton Dallas Hotel?
You can check in from 4:00 PM - anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Sheraton Dallas Hotel and nearby?
Sheraton Dallas Hotel has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Sheraton Dallas Hotel?
Yes, Open Palette offers American cuisine.
What's the area around Sheraton Dallas Hotel like?
Sheraton Dallas Hotel is in Downtown Dallas, a short 3-minute walk from Federal & Olive Tram Stop and 15 minutes' walk from Dallas World Aquarium. Travelers say that the hotel is in a great location.

Reviews

8.0

Very Good

8.5/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very Good

In for a show
Check in went seamlessly. Staff seem very friendly and helpful! room was kind of dated but clean. self parking garage was definitely an adventure. But all being said I would definitely stay here again.
Carol, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Frida, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The bathrooms in the rooms are way too small
Trafina, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Had a remarkable stay! Room was great, comfortable and I had a beautiful city view! Every interaction with a hotel employee was fantastic!
Alison, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Loved
Michelle, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Venerly, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Room was very clean and quiet. Customer service was superb.
Candace, 1-night trip
Verified Expedia guest review

6/10 Good

Rooms are very small and very noisy
william, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Chris, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Bradley, 1-night trip
Verified Hotels.com guest review