2/10 Poor
December 13, 2024
Did not report issues do to been extremely tired and very little time to sleep so it was more imperative to sleep then deal with the time loss complaining. Room was extremely dirty. There was dirt clumps all over the desk, carpet needed to be replaced, was given a handicap room even though I did not ask for one, shower head was need of replacement, sink faucet leaked, sink backed up, the towels were tattered shower had mold in it. I have picture to prove these statements. While I realize I should have brought it to their attention my reasons for not was stated above. That said the caliber of hotel double tree is there is no reason why any customer should be given a room in that condition.
John
John, 1-night business trip
Verified Hotels.com guest review