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Citadines Connect Georgetown Penang

4.0 star property
Aparthotel with outdoor pool, near KOMTAR

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citadines Connect Georgetown Penang

Garden
Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Interior entrance
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Connecting rooms available
  • Gym
  • Non-smoking

Main amenities (10)

  • 143 smoke-free apartments
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Water dispenser
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
The price is P3,465
P3,910 total
includes taxes & fees
Jan 5 - January 6, 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for 2 Bedroom Deluxe Loft at Block B

Living area

2 Bedroom Deluxe Loft at Block B

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillowtop bed
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Studio

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Down duvet
Pillowtop bed
  • 26 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio, 2 Twin Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Studio, 2 Twin Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Down duvet
Pillowtop bed
  • 26 sq m
  • Studio
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Deluxe Twin at Block B

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Deluxe Twin at Block B

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Down duvet
Pillowtop bed
  • 21 sq m
  • Studio
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Deluxe at Block B

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Deluxe at Block B

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Down duvet
Pillowtop bed
  • 23 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Twin Beds, No Windows

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 2 Twin Beds, No Windows

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Down duvet
Pillowtop bed
Premium bedding
  • 23 sq m
  • Studio
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Studio

Private kitchenette

Classic Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Smart TV
Down duvet
  • 36 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Double at Block B

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room Double at Block B

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Down duvet
Pillowtop bed
  • 29 sq m
  • Studio
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 2 Bedrooms

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Down duvet
  • 26 sq m
  • Studio
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Interior entrance

JEN Penang Georgetown by Shangri-La

Pool
Airport transfer
Free parking
Free WiFi
8.8 out of 10, Excellent, (1002)
The price is P4,011
P4,902 total
includes taxes & fees
Jan 6 - January 7, 2025
JEN Penang Georgetown by Shangri-La
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About the neighborhood

Map
No. 202 Lebuh Noordin, George Town, Penang, 10300

What's nearby

  • KOMTAR - 2 min walk - 0.3 km
  • Penang Times Square - 5 min walk - 0.4 km
  • Padang Kota Lama - 3 min drive - 2.5 km
  • Swettenham Pier Cruise Terminal - 3 min drive - 2.6 km
  • Gurney Drive - 3 min drive - 3.0 km

Getting around

  • Penang Intl. Airport (PEN) - 26 min drive
  • Penang Sentral - 26 min drive
  • Tasek Gelugor Station - 35 min drive

Restaurants

  • Starbright Coffee
  • ‪Matcho Cafe - ‬2 min walk
  • ‪Lobby Lounge - ‬3 min walk
  • ‪Four Leaves Bakery - ‬3 min walk
  • ‪Kirin Sushi 麟。日式料理 - ‬2 min walk

About this property

Citadines Connect Georgetown Penang

At Citadines Connect Georgetown Penang, you'll be just a 5-minute drive from KOMTAR and Gurney Drive. You can go for a morning swim at the outdoor pool and visit the fitness center for a workout. Nice touches like comfy beds, premium bedding, and down comforters are offered up in all apartments.

Languages

Chinese (Mandarin), English, Malay

At a glance

DONE

Property size

    • 143 apartments
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
PETS

Pets

    • Pets allowed (2 total, up to 22 lbs per pet)*
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Free offsite parking within 66 ft
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Free offsite parking within 66 ft

Family friendly

  • Children stay free (see details)

Food and drink

  • Water dispenser

Dining

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: MYR 35 for adults and MYR 19.50 for children

Bedrooms

  • Premium bedding
  • Down comforter
  • Pillow top mattress
  • Bed sheets provided

Bathrooms

  • Shower
  • Hair dryer
  • Bidet
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch Smart TV with satellite service

Outdoor areas

  • Japanese garden
  • Garden
  • Outdoor furniture

Work spaces

  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • MYR 500 per accommodation per night
  • 2 total (up to 22 lbs per pet)
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 36
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • 24-hour front desk

Location highlights

  • In the business district
  • In the city center
  • Near outlet shopping

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Security system
  • Outdoor lighting

General

  • 143 rooms
  • 2 floors
  • 1 building
  • Built in 2022
  • Traditional architecture

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MYR 35 for adults and MYR 19.50 for children

Pets

  • Pets are allowed for an extra charge of MYR 500 per accommodation, per night

Parking

  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and outdoor lighting on site.
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Citadines Connect Georgetown Penang Aparthotel
Citadines Connect Georgetown Penang George Town
Citadines Connect Georgetown Penang Aparthotel George Town

Frequently asked questions

Does Citadines Connect Georgetown Penang offer free cancellation for a full refund?
Yes, Citadines Connect Georgetown Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Citadines Connect Georgetown Penang?
Yes, there's an outdoor pool.
Are pets allowed at Citadines Connect Georgetown Penang?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 22 lbs per pet. There's a charge of MYR 500 per accommodation, per night. Food and water bowls are available.
Is parking offered on site at Citadines Connect Georgetown Penang?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Citadines Connect Georgetown Penang?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Citadines Connect Georgetown Penang and nearby?
Citadines Connect Georgetown Penang has an outdoor pool and a fitness center, as well as a garden.
What's the area around Citadines Connect Georgetown Penang like?
Citadines Connect Georgetown Penang is in Downtown George Town, a short 2-minute walk from KOMTAR and 5 minutes' walk from Penang Times Square.

Citadines Connect Georgetown Penang Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Average stay
It was an average stay - reception staff could have been a bit more friendly! Doorman and housekeeping staff were great. Amenities in the room could be improved - it would be nice to have had some water waiting for me in the room when I arrived. Instead I had to go into the corridor and fill up a jug for myself. Also no iron or ironing board, which was frustrating. I think the biggest issue I had was the breakfast - probably the worst breakfast I have ever had at a hotel. Chaotic, terrible quality of food. Thankfully I had added breakfast on to my booking when I arrived - so after the first morning I requested a refund for the remaining days. It was truly a terrible breakfast - I’d really recommend they improve this!
Glen, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Prem Raj, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

very pleasant stay , will be back again
Serina, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent!
Starting with a warm welcome by staff on arrival and check-in, our stay was perfect. Location is convenient and within walking distance of local food, supermarket and shopping mall. The exquisite black and white tiles on the footpath along the entrance of the hotel are reminiscent of the heritage of Penang. . Tea and coffee are available free of charge in the lobby at all times. The room is spacious, well designed, and very clean with daily service. It is well lit for reading or putting on makeup! There is a long wall mirror — perfect for the ladies. Filtered drinking water is free flow.
Triena, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Susanna, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adnan, 3-night trip
Verified Expedia guest review

2/10 Poor

We arrive around 2:30pm. The official check-in time is 3:00pm…. However, we cannot get in to the room until 3:25pm. As compared with other hotels, they always give me early check-in. It is very unreasonable and the receptionist cannot give me an apology ! I found them they even impolite and impatient! The pronunciation of the receptionists are very poor and you can’t hear what they say. But, the most important is that they think that their English is very excellent ! I said pardon and spoke slowly please, they show me a poker face ! Btw, the hardware of the hotel is excellent and new. Location is good and you can easily access to local food stall and shopping mall nearby. The surrounding environment is also perfect in GeorgeTown … Quiet, Beautiful and Clean. I think the hotel manager MUST re-train the receptionists or fire them ! Otherwise, they will spoil the reputation of the hotel !
Tang, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Jahan Parvez, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Clean. Convenient location
Ka, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeffery, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Check-in and check-out was seamlessly fast and efficient. Room is clean. Overall property is clean and very good service staff in the entire property in particular Dhur and Joe. They are so helpful and extend the extra miles to even check for us luggage storage at the airport and at Queensbay Mall
Irene, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff were very friendly and approachable. The swimming pool and gym was dencent and clean. The only shortfall is complimentary bottles of water in the room.
Justin, 3-night family trip
Verified Hotels.com guest review

6/10 Good

My only concerns were— no alarm clock in the room, hot water is somewhat cold for showering. Also there was no safe in the room so I put a sign on my door— do not disturb — so they don’t have to clean, but somebody opened my door while I was half asleep
Carol, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Hui Mei Athelyna Jasmine, 2-night family trip
Verified Expedia guest review

6/10 Good

Good Location
I would have given it a 4 star if they had given us a king bed and 2 single beds as indicated during my booking 3 months ahead of check-in. We were given a King bed and a queen bed which is not appropriate for our family of 4 adults. Although they managed to separate the king bed into 2 single beds ( in the bigger master bedroom), the queen bed ( in a very small room) was still positioned next to a wall making it inconvenient for us ( 60plus yrs old ) to get out of bed safely. It was a inconvenience for the older parents. Location is very good as near to shopping malls and restaurants.
3-night family trip
Verified Hotels.com guest review

8/10 Very Good

I really love the location of the hotel, lots of famous eateries nearby. Room is very clean and well maintained. However, it can be very noisy in the evening till late, poor sound proofing. My bestie and I went for penang bridge marathon and couldn’t get a good nap before the run
Jolene, 3-night trip with friends
Verified Expedia guest review

8/10 Very Good

环境挺好的，位置也方便楼下有很多吃的。但是有跳蚤……住的头两天没问题，第二天打扫过后，晚上睡一夜好几处被咬了。
Hanwen, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Good value!
Great location within walking distance to lots of good food and shopping. The hotel has a charming vibe in line with the cultural heritage of the area yet modern in its amenities. Rooms were quite small but functional and clean. Main complaint was lack of soundproofing. Could clearly hear doors slamming and people talking along the corridor; not great for light sleepers
4-night trip
Verified Hotels.com guest review

6/10 Good

The check in was easy and fast. The staff was friendly and welcoming. Only thing to improve is to ensure to brief the guest on the facilities like where is the pools and gym and also the free coffee. We were not told of these until we went to found out. Location is quite awkward. A little off from the many good foods (Kimberley street and Penang street). But overall still reachable. The plus point is there is a good local biscuits shop around and a supermarket nearby. Hin Bus depot is also within walking distance. The lighting at the pool can be improve. Quite dark at night. The Aircon in the room was not really controllable. We tried to set it at 25°C but after awhile, it automatically jumps back to default setting. Overall renovation is modern and cozy. Gives a nice welcoming feeling at the lobby.
CHANGYONG, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Hotel room is clean. The hotel staff is friendly and helpful. Will consider again for next time.
Wan Yuan, 3-night trip with friends
Verified Expedia guest review

8/10 Very Good

Very good stay!! will come back again!
very new hotel, free coffee at the lobby any time of the day.very clean and walking distance to many places. Only the aircon noise is a bit loud, maybe too powerful. Very good water pressure and PILLOWS were perfect!!!
Li Choo, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Soundproofing could be better. Toilet sewage might require some proper cleaning as water was stuck for quite some time after shower
Shi Hua, 1-night trip
Verified Expedia guest review

8/10 Very Good

Friendly and helpful staff. Good ambience
Clean, beautiful hotel with modern facilities. Convenient and peaceful area of town. Love it. Add some fresh local blooms in the lobby will be more charming. Some staff can be more discreet and lower her volume when she speak.
4-night business trip
Verified Hotels.com guest review