Impossible Motel offers a fantastic location, putting you just a 5-minute walk from York Minster and Shambles. For a bite to eat, guests can check out Impossible Restaurant, which serves breakfast, lunch, and dinner. Fellow travelers love the helpful staff.
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
2 bars/lounges
Restaurant
Coffee shop
Water dispenser
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Porter/bellhop
Romance packages
Facilities
Banquet hall
Accessibility
Area rugs in room
Room amenities
Be entertained
40-inch Smart TV
Pay movies
Home comfort
Air conditioning and heating
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Premium bedding
Freshen up
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Champagne service
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
Mobile key entry
Special features
Dining
Impossible Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Impossible Tea Room - Onsite café. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Pink - Onsite cocktail bar. Open daily.
Impossible Wonderbar - Onsite bar. Open daily.
Fees & policies
Refundable deposits
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Also known as
Impossible Motel York
Impossible Motel Hotel
Impossible Motel Hotel York
Frequently asked questions
Does Impossible Motel offer free cancellation for a full refund?
Yes, Impossible Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Impossible Motel?
Sorry, pets aren't allowed.
Is parking offered on site at Impossible Motel?
Sorry, there's no onsite parking at Impossible Motel.
What are the check-in and check-out times at Impossible Motel?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Impossible Motel and nearby?
Impossible Motel has 2 bars.
Are there restaurants at or near Impossible Motel?
Impossible Motel is in City Centre, a short 8-minute walk from York Station and 4 minutes' walk from York Minster.
Impossible Motel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
December 13, 2024
Great Stay
Had a lovely stay. Room was in a `vault'. Unique and I loved it! Would definitely recommend
Simon
Simon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 11, 2024
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
November 1, 2024
Jack
Jack, 1-night trip
Verified Hotels.com guest review
6/10 Good
October 11, 2024
Not great value for money
Quirky hotel, fantastic location. However, not value for money! If you need a separate bathroom and toilet, don’t book the vault room. No doors on either and the room was tiny.
Lyndsay
Lyndsay, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
October 6, 2024
Luke
Luke, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 29, 2024
Fantastic hotel. The staff were great. The room itself was amazing with the most comfy bed I've ever slept in. The hidden door to the cocktail bar is also a nice touch. Unfortunately we didn't try the restaurant, but I can only imagine it will be as nice as everything else.
The only downside the walls are paper thin, so you can hear everything your neighbours are up to and vice versa.
Other than that, a truly enjoyable stay. We certainly will be back in the future.
Sam
Sam, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
September 28, 2024
Amazing staff.
We were able to drop of our bags on arrival and go explore the city. Our room was ready before check in so we were called to let us know.
Love that you get to pick your own whipped soap for your room.
Our room was spacious with a comfy bed.
The complimentary pastries in the morning were a nice touch too
Sarah
Sarah, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
September 17, 2024
Unique, luxury, Whimsical, Goth Paradise.
Absolutely stunning. Beautiful location. The hotel is situated in the perfect place. Staff are amazing in the hotel and restaurant.
We will be back to try the other rooms.
Ignore the negative reviews, this is a unique, quirky hotel and if youre a bit of a whimsical goth, you will love this place. Also the restaurant menu and interior is much better than the ivy. The kitchen was closed when we popped in for drinks but would have definitely eaten there rather than the Ivy. Staff really helpful and gave us recommendations (Cut and Craft)of where to eat which was fantastic.
The White Company toiletries were gorgeous and i really loved that on arrival we were given a complimentary bathbomb and got to choose a tub of handmade whipped soap which smelt divine.
Highly recommend a stay here, we are local but enjoy a night out in York so Impossible Motel will definitely be are go to hotel. I would go as far to say this is the nicest hotel we have stayed in. Well done. Loved it x
Ellie
Ellie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 13, 2024
My self and my wife stayed in the red room at the impossible motel in York. Firstly the hotel is amazing such a unique place and the rooms are incredible. If you are looking for a memorable night away you can’t beat it. The hotel is right in the centre of York so everything is right on the doorstep. The staff were amazing so friendly and helpful. I can’t say enuf good things about it. I can’t wait for our next visit.
Sam
Sam, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
August 20, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 15, 2024
Niall
Niall, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 14, 2024
Unique accommodation tailored with a couple experience in mind yet at the same time right in the middle of old York.
We definitely will come back.
Marcin
Marcin, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
July 31, 2024
andy
andy, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
July 24, 2024
Craig
Craig, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
July 22, 2024
Amanda
Amanda, 1-night trip
Verified Hotels.com guest review
4/10 Fair
July 15, 2024
Kathryn
Kathryn, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
July 14, 2024
Emily
Emily, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
July 10, 2024
Alexandra
Alexandra, 2-night trip
Verified Expedia guest review
10/10 Exceptional
July 6, 2024
Awesome place
Amazing service, quirky room. Would highly recommend.
Aled
Aled, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
June 14, 2024
Easy check in and polite and friendly staff. The room was comfortable and everything we needed for a night away. Really cool atmosphere and peaceful. No noise and a real feeling of “getting away”. Shower was decent which is always a big plus. The bed was incredibly comfy. I’ll be visiting again
null
null, 1-night trip
Verified Hotels.com guest review
6/10 Good
June 7, 2024
Hotel was great! Staff was great! The drunk people on the streets, screaming until 04:30 were not great. Hotel was very centrally located which we loved but it resulted in many sleepless nights because of the noise. Obviously not the hotels fault, just something to be mindful of.
Matthew
Matthew, 2-night family trip
Verified Expedia guest review
6/10 Good
April 13, 2024
David
David, 1-night trip
Verified Expedia guest review
10/10 Exceptional
March 21, 2024
Jamie
Jamie, 1-night trip
Verified Expedia guest review
2/10 Poor
January 28, 2024
Basement room very noisy and extremely small, we were even handed ear plugs on arrival! So a very unpleasant and noisy first night. Second night we moved to an upstairs room, which was nice until the electricity in the room failed at 10:30 pm. With no one available to check this out but the night porter we spent our second night cold and in the dark. In the morning we had to wash and dress by phone torch light. When we complained it was evident that the staff did not believe us even though the fault was witnessed by the porter. It took an age to get any type of compensation (half money back for the second night only) and this took complaints via Expedia and at least five calls to the hotel.
Avoid... it is not nearly as good as it looks in the photographs.