Jesmond Dene House puts you just a 5-minute drive from University of Newcastle-upon-Tyne and St. James' Park. For a bite to eat, guests can check out Fern, which serves local cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a terrace, and a garden. The helpful staff and overall property condition get great marks from fellow travelers. The property is just a short walk to public transportation: Ilford Road Station is 8 minutes and West Jesmond Station is 14 minutes.
Languages
English, Lithuanian, Polish
At a glance
Hotel size
40 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children's menu
What to do
Golfing nearby
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Built in 2005
Safe-deposit box at front desk
Garden
Terrace
Library
Fireplace in lobby
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Flat-screen television
Premium digital channels
Home comfort
Heating
Portable fan
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Turndown service
Alarm clock
Egyptian cotton sheets
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Fern - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Fees & policies
Refundable deposits
Deposit: GBP 70.00 per night
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 21.00 per person
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed on Sunday, Monday, and Tuesday:
Dining venue(s)
Children & extra beds
Rollaway beds are available for GBP 30.0 per night
Policies
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Dene House Hotel
Dene House Jesmond
Dene Jesmond
Jesmond Dene Hotel
Jesmond Dene House
Jesmond Dene House Hotel
Jesmond Dene House Hotel Newcastle-upon-Tyne
Jesmond Dene House Newcastle-upon-Tyne
Jesmond House
Jesmond House Hotel
Jesmond Dene House Hotel
Jesmond Dene House Newcastle-upon-Tyne
Jesmond Dene House Hotel Newcastle-upon-Tyne
Frequently asked questions
Does Jesmond Dene House offer free cancellation for a full refund?
Yes, Jesmond Dene House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Jesmond Dene House?
Sorry, pets aren't allowed.
Is parking offered on site at Jesmond Dene House?
Yes, there's free self parking.
What are the check-in and check-out times at Jesmond Dene House?
Check-in start time: 3 PM; Check-in end time: 10 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Jesmond Dene House?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (5-min drive) is nearby.
What is there to do at Jesmond Dene House and nearby?
Jesmond Dene House has a garden.
Are there restaurants at or near Jesmond Dene House?
Yes, Fern offers alfresco dining, local cuisine, and garden views.
What's the area around Jesmond Dene House like?
Jesmond Dene House is a short 8-minute walk from Ilford Road Station and 14 minutes' walk from Freeman Hospital. Travelers say that the hotel is in a great location.
Jesmond Dene House Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
4/10 Fair
January 26, 2025
Ricardo
Ricardo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 22, 2025
Gillian
Gillian, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
January 20, 2025
emma
emma, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
January 14, 2025
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 5, 2025
Worth every penny
Stayed for our friends wedding. Delightful building in an idyllic setting. Loved it
Melvin
Melvin, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
January 2, 2025
Chris
Chris, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
January 2, 2025
Amazing hotel
Place was excellent and definitely will be going back. Few bits of minor feedback.
Wardrobes could do with extra coathangers easily rectified.
Our room could’ve done with at least one more double power socket.
Everything was perfectly clean and amazing to look at but did feel like our shower needed re-silicon around the edges as it was looking tired.
Loved what they did for Christmas as well exactly what we wanted place was decorated beautifully
Amazing place Wood recommend
Darren
Darren, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 29, 2024
Chris
Chris, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 16, 2024
Peter and Linsey
Peter
Peter, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 13, 2024
Julie
Julie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 3, 2024
Lisa
Lisa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 30, 2024
Joanne
Joanne, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
November 29, 2024
Another great stay
Always great to stay here, beautiful surroundings and stunning house!
Sarah
Sarah, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
November 17, 2024
Mathew
Mathew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 27, 2024
Lovely hotel, very pleasant staff thoroughly enjoyable stay thank you
Mark
Mark, 1-night trip
Verified Expedia guest review
10/10 Exceptional
October 18, 2024
Katie
Katie, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
October 14, 2024
Great location in the Dene
Very nice hotel in a great location. Quite difficult to find but the helpful receptionist talked us in and also helped with luggage to our room. Very busy because of a wedding and another big party. Staff struggled at breakfast on Sunday and closed down the buffet before we had been served our breakfast. Housekeeping is a bit sloppy. Two items missing on arrival which reception brought up. Room not serviced until very late on Saturday and staff a bit surly when asked to do it because we wanted to get changed to go out. Not all items replaced on either day. Dirty and mouldy bath slipmat pointed out on first day but not replaced till second day. Needs a good chief housekeeper to keep it tight. Breakfast had a very good choice but some are quite large. Big thick doorstep chunk of brioche with a delicate meal like smoked salmon and scrambled egg is too much. The sausage sandwich would feed you for the day. Good place for hungry people. Overall with a bit of tightening up it is a great place and we would definitely stay again😁
Stephen
Stephen, 3-night trip
Verified Hotels.com guest review
6/10 Good
October 6, 2024
Fantastic location and building in an exceptionally quiet location, however is looking tired internally. The room was ‘de luxe’ and whilst the bed was very comfortable the room and bathroom are ready for a revamp. The shower ran hot and cold and was only suitable for a smaller person and the shower shield leaked. We were awoken at 0600 on Sunday morning by the room alarm, which had obviously been set by the previous occupant and not reset by housekeeping. We had supper in the bar, and whilst I understand there were some functions going on, we struggled to get any staff attention to place an order. When the food and drinks arrived they were excellent. The bill for supper was incorrect with several items added, however this was resolved quickly once I identified the error. We came down for breakfast at 1000 and again struggled to get the staffs attention and there was very little left at the continental breakfast. Once we got the staff’s attention this was all resolved. The coffee was excellent. I wonder if the hotel is understaffed?
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 1, 2024
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 8, 2024
A quiet hotel in a nice area. Close to a park and Metro station.
Min
Min, 1-night trip
Verified Expedia guest review
10/10 Exceptional
September 6, 2024
Great service, lovely location
Fiona
Fiona, 1-night trip
Verified Expedia guest review
10/10 Exceptional
September 5, 2024
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 5, 2024
Christopher
Christopher, 2-night trip
Verified Expedia guest review
8/10 Very Good
August 19, 2024
Fabulous very comfortable room.
Dining options could have been better.
Ian
Ian, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
August 19, 2024
Need to get their act together.
Hotel room was very good standard and breakfast excellent, but felt there were a few things that needed attention eg
The menus for the restaurant in the frame outside the door had fallen and needed to be replaced or rehung. A small job but not a good impression when entering the hotel for the first time.
Additionally I had to wait 10 minutes when I was checking out whilst the reception isn’t completed a phone call to someone who was wanting to book a room for a wedding in a years time. She should have said she would call the lady back as she had guests to check out!
Finally out on the terrace plates and crockery had not been cleared away which looked a bit shoddy. And there was broken glass there this morning from last night.
These are just small things but make the difference between a good hotel and an average one.