Gateshead Millennium Bridge - 13 min walk - 1.1 km
Getting around
Newcastle Intl. Airport (NCL) - 14 min drive
Newcastle Central Station - 6 min walk
Dunston Station - 6 min drive
Manors Station - 7 min walk
Monument Station - 5 min walk
Central Station - 5 min walk
Central Station - 6 min walk
Restaurants
Miller & Carter - 1 min walk
Revolución de Cuba - 3 min walk
Alvinos - 2 min walk
Flares - 1 min walk
Pizza Punks - 1 min walk
About this property
Grey Street Hotel
When you stay at Grey Street Hotel, you'll be within a 15-minute walk of Quayside and St. James' Park. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or reflexology. A bar/lounge and a terrace are other highlights. Fellow travelers say great things about the comfortable beds and helpful staff. The property is just a short walk to public transportation: Monument Station is 5 minutes and Central Station is 5 minutes.
Languages
English, Polish
At a glance
Hotel size
49 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) on weekend mornings 8:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service
Working away
Business center
3 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible restaurant
Room amenities
Be entertained
Television
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open select days.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 15 for adults and GBP 7.5 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property is closed between December 24 and December 26.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Sunday, Monday, and Tuesday:
Full-service spa
Children & extra beds
Rollaway beds are available for GBP 35.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20.00 per pet, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Also known as
Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne
Frequently asked questions
Is Grey Street Hotel currently open?
The property is closed between December 24 and December 26.
Does Grey Street Hotel offer free cancellation for a full refund?
Yes, Grey Street Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grey Street Hotel?
Yes, dogs are welcome. There's a charge of GBP 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grey Street Hotel?
Sorry, there's no onsite parking at Grey Street Hotel.
What are the check-in and check-out times at Grey Street Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Grey Street Hotel?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (7-min walk) is nearby.
What is there to do at Grey Street Hotel and nearby?
Grey Street Hotel has a spa.
Are there restaurants at or near Grey Street Hotel?
Yes, there's an onsite restaurant.
What's the area around Grey Street Hotel like?
Grey Street Hotel is in Newcastle City Center, a short 5-minute walk from Monument Station and 11 minutes' walk from Quayside. Our travelers say the local area is very central.
Grey Street Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
December 23, 2024
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 22, 2024
Perfect!
The stay was amazing, I had the standard double room, it was clean, well presented, tidy, comfortable. The staff were great and friendly. Facilities were great. Perfect location a short walk from Newcastle Central Railway station and just round the corner from Monument Metro station. 10/10 definitely recommend
Christopher
Christopher, 3-night trip
Verified Hotels.com guest review
6/10 Good
December 21, 2024
Great location, but very dated. Nice staff
Ian
Ian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 20, 2024
Malcolm
Malcolm, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 17, 2024
Kirsty
Kirsty, 2-night trip
Verified Hotels.com guest review
6/10 Good
December 15, 2024
Good location
Ok stay. Was not quite what we expected. Room had a bad smell but in fairness we didn’t inform the hotel till we left. Breakfast was excellent. Best cooked breakfast I’ve had anywhere
amanda
amanda, 2-night trip
Verified Hotels.com guest review
6/10 Good
December 9, 2024
Restaurant staff and service were great. Although when attempting to but three bottles of wine for our table first three choices on menu were unavailable. As was the rib eye steak for 2 of us. Food apart from that was really good. But the noise from the cocktail bar DJ is horrendous on both the nights we ate there. So not a place for a quiet restaurant experience.
Margaret
Margaret, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
December 8, 2024
Excellent reception upon arrival- professional, knowledgeable and accommodating. Plans had changed and offered alternative room which was fantastic.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 7, 2024
Tony
Tony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 2, 2024
Amazing place
Amazing place
Sam
Sam, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
December 1, 2024
Nice place!
Great location. Short walk to absolutely everything. Love staying in an older historical hotel where efforts are made to provide the best of both worlds.
Mattress could have been a bit better quality but not a deal breaker. Bathroom does not have a ceiling fan so it can get a bit steamy, but once again not a deal breaker. Definitely recommend the place.
Michael
Michael, 5-night trip with friends
Verified Hotels.com guest review
6/10 Good
November 30, 2024
Enjoyable stay, but hotel misses the mark a little
A cool boutique hotel in the ciy center; in need a bit of a facelift.
Multiple minor things in the room which could do with attention (e.g., shower door not quite fitting right any more, the hairdrier in the room being broken, etc).
No single major thing, just a lot of minor things which probably used to be perfect but aren't now.
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
November 26, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
November 21, 2024
David
David, 1-night trip
Verified Hotels.com guest review
4/10 Fair
November 19, 2024
Wouldn’t stay again
Awful awful bathroom! The shower was just terrible. Bathroom in very poor state of repair.
The room had a smell of cigarette smoke too.
Verified traveler
1-night business trip
Verified Hotels.com guest review
6/10 Good
November 19, 2024
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 17, 2024
An excellent hotel with very helpful staff.
Comfortable room. Very helpful and friendly staff.
The shower needs some maintenance - I noticed it had leaked onto the floor to the left of the shower screen. Also the shower was leak below the spray head.
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 15, 2024
Mark
Mark, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
November 5, 2024
Everything was great apart from the mattress which is very firm which we found uncomfortable
Verified traveler
2-night family trip
Verified Hotels.com guest review
6/10 Good
November 4, 2024
Close to station and shops with friendly reception staff. Very noisy bar and sound proofing between rooms could be better. Restaurant food good but lots of local options for eating. Bedroom bit tired with bathroom in need of new floor and a deep clean. Hairdryer electrical safety tag out of date. Spa treatments reasonably priced and availability good.
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
November 2, 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 29, 2024
Had a lovely stay, staff were super friendly
Ashton
Ashton, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 26, 2024
Julie
Julie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 25, 2024
Good city centre hotel
Great city centre location. Easy check in. Room clean, comfortable and a good shower.