6/10 Good
December 26, 2024
Room floors and base boards very dirty.
The hotel was participating in Night of Lights, which elwere beautiful, however they had public activities at the main entrance. Who thought that was a good idea. People blocking guest access to doors and try leaving in our vehicle. Peopld blocking the driveway and valet. We also found out they were not going to honor our reservation on Open Table made in August for Xmas Day. Panic set in! One of the wait staff did accomandate us and straighten everything out. Probably will not stay at this property again.
Kelly
Kelly, 5-night trip
Verified Hotels.com guest review