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Castle Hilo Hawaiian Hotel

3.5 star property
Bayfront hotel in Keaukaha with outdoor pool and restaurant

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Castle Hilo Hawaiian Hotel

Exterior
Lanai
Sports facility
Desk, laptop workspace, iron/ironing board, rollaway beds
Living area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Connecting rooms available
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • ATM/banking services
Feel at home
  • Rollaway/extra beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
The price is P9,280
P13,012 total
includes taxes & fees
Jan 21 - Jan 22

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Banyan View

Desk, laptop workspace, iron/ironing board, rollaway beds

Banyan View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 1 Bedroom Oceanfront

Lanai

1 Bedroom Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
  • 69 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for 1 Bedroom Banyan View Kitchenette

Desk, laptop workspace, iron/ironing board, rollaway beds

1 Bedroom Banyan View Kitchenette

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Banyan View

Desk, laptop workspace, iron/ironing board, rollaway beds

1 Bedroom Banyan View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Ocean Front

View from room

Premium Ocean Front

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Oceanfront

Lanai

Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Oceanfront (No Balcony)

Desk, laptop workspace, iron/ironing board, rollaway beds

Oceanfront (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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Parking available
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8.2 out of 10, Very Good, (1215)
The price is P9,376
P13,745 total
includes taxes & fees
Feb 10 - Feb 11
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About the neighborhood

Map
71 Banyan Dr, Hilo, HI, 96720

What's nearby

  • Liliuokalani Park and Gardens - 6 min walk
  • Coconut Island Park - 7 min walk
  • Hilo Farmers Market - 4 min drive
  • University of Hawaii at Hilo - 5 min drive
  • Port of Hilo - 6 min drive

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • ‪Ken's House Of Pancakes - ‬12 min walk
  • ‪Don's Grill - ‬2 min drive
  • ‪Hawaiian Style Cafe Hilo - ‬3 min drive
  • ‪Ocean Front Kitchen - ‬19 min walk
  • ‪Waioli Lounge - ‬1 min walk

About this property

Castle Hilo Hawaiian Hotel

Adjacent to a golf course, Castle Hilo Hawaiian Hotel is a great choice for a stay in Hilo. Guests can take a dip in the outdoor pool or grab a bite to eat at WSW The Steakhouse, which serves breakfast and dinner. Other features include a bar/lounge, a fitness center, and a terrace. Fellow travelers say great things about the helpful staff and location.

Languages

English

At a glance

DONE

Hotel size

    • 286 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

WSW The Steakhouse - This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar.
ICafe/Waioli Lounge - This café serves light fare only. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 35.38 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • In-room coffee
    • Newspaper
    • Phone calls (may be limited)

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 7 to 25 per person

Children & extra beds

  • Rollaway beds are available for USD 30.0 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus a grey water recycling system.
This property accepts credit cards. Cash is not accepted.
State tax ID - GE-189-318-3488-01

Also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

Does Castle Hilo Hawaiian Hotel offer free cancellation for a full refund?
Yes, Castle Hilo Hawaiian Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Castle Hilo Hawaiian Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Castle Hilo Hawaiian Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Castle Hilo Hawaiian Hotel?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Castle Hilo Hawaiian Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Castle Hilo Hawaiian Hotel and nearby?
Have fun with activities like hiking, kayaking, and mountain biking, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.
Are there restaurants at or near Castle Hilo Hawaiian Hotel?
Yes, there's an onsite restaurant, WSW The Steakhouse.
What's the area around Castle Hilo Hawaiian Hotel like?
Castle Hilo Hawaiian Hotel is in Keaukaha, a short 7-minute drive from Hilo Intl. Airport (ITO) and 6 minutes' walk from Liliuokalani Park and Gardens. Travelers give top marks for the hotel's prime location.

Castle Hilo Hawaiian Hotel Reviews

Reviews

8.2

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very Good

Great view
Great location for ocean view. Must drive to see anything around Hilo. Older rooms but very clean with a wonderful staff crew
Shirley, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Ryan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Sawsan, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Yuren, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Hasin, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Terrible service
This is an old hotel in good location. There are moulds in the washroom. Poor drainage and bath tub faucet did not work. Only water dispenser at the lobby often ran out of water. Free breakfast is a sham. I waited for 60 min for a few small croissants, no butter or jam. Coffee was delayed forever. Nothing was ever refilled. The view was amazing, the elevators worked, enough parking though. The Kitchen and cafeteria staff very rude and short staffed. For simple service requests it was either turned down or made to wait for a long time. Hilo has shortage of hotels, hence they can continue to operate like this.
Susmit, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Trash for the price
Hotel common areas were all dirty, homeless people loitering outside by the streets, wild cats everywhere. And one night an alarm was set off causing a total evacuation for nothing, no compensation was offered or received, restaurant and bar have no where near the capacity of its guests. Beds were way too soft have back pain all week. There was one bartender that worked hard was friendly and did her job well, non of the other staff even said hi or by let alone look at you while walking by.
Brandon, 7-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great location beautifully views of Hilo bay
Lee, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Solomon, 2-night family trip
Verified Hotels.com guest review

6/10 Good

The staff was rude from check in to check out
2-night trip
Verified Hotels.com guest review

8/10 Very Good

Love the local hospitality of this place. Truly the only place worth staying at in Hilo.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Kristi Rose, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly check-in
Extremely friendly and helpful check-in. I forgot to ask for a room close to the elevator for my elderly mother and they were very accommodating. The hotel, while a little dated - is right on the water and the sea side has a great view. The elevator are very fast, and the restaurant and bar have great food.
Sterling, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

JING, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Wayne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel for our needs. Best view and easy access to Coconut Island for a swim. Super comfy beds, spacious room. Continental breakfast was a little disappointing but everything else was awesome!
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome view
Hotel was dated but we found it to be comfortable for our needs. The view was awesome to wake up too or have an evening cocktail. Will stay again.
Krysti, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sharon, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Christian, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Good hotel
The hotel was nice - room was spacious and comfortable. The continental breakfast however was very poor.
Clement, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It's was relaxing. Staff was awesome
William, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Hotels.com guest review

6/10 Good

Petit dejeuner pas extra Service pas terrible ! Manque de personnel Chambre pas faite !
Patrick, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Try to find somewhere elso
Terrible breakfast included. Late with supplementing food when it was emty- asked them to supplement, thay answered: I think we are empty.. Also emty on coffe..
Frank, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marco, 1-night trip
Verified Hotels.com guest review