2/10 Poor
December 27, 2024
Dont let this place FOOL you
I was told a handicap room is more expensive (than the room i reserved) this was on the 2nd floor and i said i can do a few stairs just not alot. Before even getting there found out this place is across the street from the beach not on it. Then found out there is no railing on the stairs. (Isnt that a law?) Got into the room this place puts all the Extras in. Games, cookies, robes, sunscreen. You name it they probably had it. But need to put the money into a few other things. The rooms are just given a fresh coat a paint and some upgrades. Our bed creaked all night and had me and my husband in pain from laying on it. Way to hard. The second night i litterally contemplate staying up all night so i didnt have to get in the bed. The ice machine on the second floor doesnt work and the water dispeser on the second floor also doesnt work. I dunno about the 1st floor becuse i gave up on this place. You will get SO MANY EMAILS and texts about chekcing in and how is your visit to calll or text a number. I tried many times to call but no answet just rings and rings. The day before check out i got 3 notifications that your check out is tomorrow and if you would like a late check out, would cost you more. The POSSIBLY ILLEGAL notification was when i check out staying that they would refund my parking fee if i left a positive review(so i really wonder how many reveiws were just on there for a refund). STAY AWAY. And best part had all these pic to add and the review will not let me. Funny
Verified traveler
2-night family trip
Verified Hotels.com guest review
