6/10 Good
January 16, 2025
Average could be better for 8 night stay
The hotel was undergoing remodeling. It would've have been nice to know that prior. We checked in late at midnight, and the front desk person was pleasant. We were told that housekeeping would change out beddings every 3 days. Out of our 8 night stay, they came 6 days to give new towels and empty trash cans. There were 2 days we had to ask for towels. There was only one day we put our do not disturb sign on door. All the other days it was accessible to clean. No housekeeping/cleaning of the beddings, bathroom, our whole 8 nights stay. I don't know why. The shower also had no shelf or ledge inside to put soap/shampoo etc. We had to place them on the floor of shower, gross. The water pressure was okay, the hot water was nice. The parking filled fast, but there Lot attendants were nice and on it with moving vehicles in parking spaces when it opened up. The free breakfast was decent, and the employees were clean & very nice. The location is nice and pretty close to Disneyland parks, which was why we chose this location. It would have been a better experience if our room as cleaned at least once during our 8 night stay.
Verified traveler
8-night family trip
Verified Hotels.com guest review
