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Hotel y Aguas Termales de Chignahuapan

3.5 star property
Family-friendly hotel in Chignahuapan with spa and free water park

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel y Aguas Termales de Chignahuapan

Front of property
Water park
Lobby
Property grounds
Game room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Non-smoking
  • 24/7 front desk
  • Free parking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free water park
  • Hot springs
  • Sauna
  • Children's pool
  • Waterslide
  • Room service
  • Conference center
  • 3 meeting rooms
For families
  • Children's pool
  • Playground on site
  • Separate bathtub and shower
  • Television
  • Garden
  • Terrace
The price is P5,326
P6,338 total
includes taxes & fees
Dec 8 - Dec 9

Room options

Junior Room

Highlights

Individually furnished
Heating
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bathtub and shower
Spring water bathtub
Cable channels
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Club Room

Highlights

Individually furnished
Heating
LED TV
Blackout drapes/curtains
Separate bathtub and shower
Spring water bathtub
Cable channels
Desk
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hotel Osalle Inn

Pool
Free parking
Free WiFi
24/7 front desk
8.8 out of 10, Excellent, (81)
The price is P3,343
P3,978 total
includes taxes & fees
Nov 27 - Nov 28
Hotel Osalle Inn
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About the neighborhood

Map
Domicilio conocido Barrio de Tenextla, Chignahuapan, PUE, 73300

What's nearby

  • Kiosco Mudéjar - 11 min drive - 7.2 km
  • Chignahuapan Downtown Park - 11 min drive - 7.3 km
  • Basilica of the Immaculate Conception - 11 min drive - 7.2 km
  • Quetzalapan Falls - 16 min drive - 8.3 km
  • Tuliman Waterfalls - 20 min drive - 10.5 km

Getting around

  • Puebla Intl. Airport (PBC) - 127 min drive

Restaurants

  • ‪El Rincon Mexicano - ‬10 min drive
  • ‪Enrico Ristorante - ‬10 min drive
  • ‪Chiconahui - ‬11 min drive
  • ‪El Portalito - ‬11 min drive
  • ‪Salón Social "La Taberna - ‬11 min drive

About this property

Hotel y Aguas Termales de Chignahuapan

Bring the family when you stay at Hotel y Aguas Termales de Chignahuapan in Chignahuapan and have fun at the free water park. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps, or facials. An indoor pool, a bar/lounge, and a sauna are other features.

Languages

English, Spanish

At a glance

Hotel size

  • 65 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free water park access
  • Children's pool
  • Playground

What to do

  • Hot springs
  • Shopping

Working away

  • 3 meeting rooms
  • Computer station
  • Conference center (4750 square feet of space)

Services

  • 24-hour front desk
  • Pool loungers

Facilities

  • Garden
  • Terrace
  • Fireplace in lobby
  • An indoor pool
  • Free water park
  • Full-service spa
  • Sauna
  • Waterslide
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area

Accessibility

  • Elevator
  • Wheelchair accessible

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Heating
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Spring water bathtub
  • Separate bathtub and shower
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Guidebooks/recommendations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub and a steam room. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs open between 7:30 AM and 6:00 PM.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Guests under 15 years old are not allowed in the spa
  • Hot springs access available from 7:30 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Y Aguas Termales Chignahuapan
Hotel y Aguas Termales de Chignahuapan Hotel
Hotel y Aguas Termales de Chignahuapan Chignahuapan
Hotel y Aguas Termales de Chignahuapan Hotel Chignahuapan

Frequently asked questions

Does Hotel y Aguas Termales de Chignahuapan offer free cancellation for a full refund?
Yes, Hotel y Aguas Termales de Chignahuapan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel y Aguas Termales de Chignahuapan?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Hotel y Aguas Termales de Chignahuapan?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel y Aguas Termales de Chignahuapan?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel y Aguas Termales de Chignahuapan?
Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at Hotel y Aguas Termales de Chignahuapan and nearby?
Onsite recreation at Hotel y Aguas Termales de Chignahuapan includes hot springs. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel y Aguas Termales de Chignahuapan also has a waterslide and a sauna, as well as a garden.
Are there restaurants at or near Hotel y Aguas Termales de Chignahuapan?
Yes, there's an onsite restaurant.
Does Hotel y Aguas Termales de Chignahuapan have rooms with private spa tubs?
Yes, each room has a spring water bathtub.
What's the area around Hotel y Aguas Termales de Chignahuapan like?
Hotel y Aguas Termales de Chignahuapan is located by the river. Popular attractions include Chignahuapan Downtown Park, which is 11 minutes away by car.

Hotel y Aguas Termales de Chignahuapan Reviews

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great!!
Avelina, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 2-night trip
Verified Hotels.com guest review

2/10 Poor

martin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

No coffe in the roon
Guadalupe, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sandra, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Es un lugar diferente, definitivamente las aguas termales son el atractivo del lugar. Es un lugar para estar todo el día en la energía de las aguas. la experiencia del vapor térmico es muy buena, aunque tiene un costo extra. La comida, bien, sabor a provincia. El lugar tiene zonas de acceso público o sea de entrada por salida y me imagino que en temporada alta o en fines de semana no debe ser tan tranquilo. Excelente lugar no solo para descansar sino para cargar energía. La alberca para huéspedes tambien muy bien, aunque insisto , en días con gran. afluencia me imagino que queda pequeña.
luis, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Luis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

A little weekend escape
The scenic location makes the hotel perfect for a romantic getaway. Due to safety regulations from covid, the large thermal baths are temporarily closed to public use. But each room has its own private thermal tub. If you want to relax even more, check out the services from the spa. In the dining room, meals were served buffet style. And they making an excellent margarita...
david, 1-night trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Expedia guest review

8/10 Very Good

Terry, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Terry, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Las habitaciones con su tina propia de agua termal
ANTONIETA, 2-night family trip
Verified Expedia guest review

8/10 Very Good

todo ok
JOSE LUIS, 2-night family trip
Verified Expedia guest review

2/10 Poor

CARLOS, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Esta todo muy bien!
Víctor Manuel, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

El personal del restaurante muy atento y también de las albercas familiares
Jenny Daniela, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excelente opción
armando, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

María del Rocío, 1-night trip
Verified Expedia guest review

8/10 Very Good

Otro nivel
german, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Jose Filomeno Conrado, 1-night trip
Verified Hotels.com guest review

6/10 Good

Por el precio deberían dar café habitación 2 focos no servia faltaba tapa. colchón estaba manchado muy caro para el servicio que dan en algunas áreas del hotel con latas y papeles tienen una barranca hermosa no le dan mantenimiento ni riegan
José, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Installaciones magicas
Las instalaciones estan muy bonitos y las aguas termales ni se diga. Regresare de vuelta cuando pueda. Dos dias enteros es mas que suficiente en una Junior Suite.
Rene, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente lo ugar y servicio
Angel, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Todo muy bien, muy apacible, la variedad de los alimnetos limitada pero estan sabrosos.
Viaroslav, 1-night romance trip
Verified Expedia guest review