Museum of Science and History - 5 min walk - 0.5 km
Florida Theatre - 16 min walk - 1.4 km
VyStar Veterans Memorial Arena - 4 min drive - 2.8 km
EverBank Stadium - 5 min drive - 3.2 km
Daily's Place - 5 min drive - 3.8 km
Getting around
Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 17 min drive
Jacksonville International Airport (JAX) - 21 min drive
St. Augustine, FL (UST-Northeast Florida Regional) - 43 min drive
Jacksonville Station - 11 min drive
Riverplace Station - 3 min walk
San Marco Station - 6 min walk
Kings Avenue Station - 16 min walk
Restaurants
Ruth's Chris Steak House - 1 min walk
Morton's The Steakhouse - 16 min walk
The Southern Grill - 3 min walk
St Johns Provision - 2 min walk
River Club - 15 min walk
About this property
DoubleTree by Hilton Hotel Jacksonville Riverfront
At DoubleTree by Hilton Hotel Jacksonville Riverfront, you'll be just a 5-minute drive from EverBank Stadium and VyStar Veterans Memorial Arena. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at St. Johns Provision Co., one of 2 restaurants, which serves American cuisine and is open for breakfast and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a 24-hour fitness center. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Riverplace Station is 3 minutes and San Marco Station is 6 minutes.
Languages
Arabic, Bosnian, Chinese (Mandarin), Croatian, English, Spanish
At a glance
Hotel size
293 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (USD 20.00 per day; includes in/out privileges)
Uncovered onsite valet parking (USD 26.00 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Height restrictions apply for onsite parking
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
St. Johns Provision Co. - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Ruth's Chris - Overlooking the pool, this steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 19.95 for adults and USD 11.00 for children
Parking
Covered self parking costs USD 20.00 per day with in/out privileges
Uncovered valet parking costs USD 26.00 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville
Frequently asked questions
Does DoubleTree by Hilton Hotel Jacksonville Riverfront offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel Jacksonville Riverfront does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Hotel Jacksonville Riverfront?
Yes, there's an outdoor pool. Guests have pool access from 6 AM to 9:00 PM.
Are pets allowed at DoubleTree by Hilton Hotel Jacksonville Riverfront?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton Hotel Jacksonville Riverfront?
Yes. Self parking costs USD 20.00 per day. Valet parking costs USD 26.00 per day.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Jacksonville Riverfront?
Check-in start time: 4 PM; Check-in end time: 2 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at DoubleTree by Hilton Hotel Jacksonville Riverfront?
No, this hotel doesn't have a casino, but bestbet Orange Park (21-min drive) is nearby.
What is there to do at DoubleTree by Hilton Hotel Jacksonville Riverfront and nearby?
DoubleTree by Hilton Hotel Jacksonville Riverfront has 2 bars and an outdoor pool, as well as a 24-hour fitness center.
Are there restaurants at or near DoubleTree by Hilton Hotel Jacksonville Riverfront?
Yes, there are 2 onsite restaurants, featuring American cuisine and pool views.
Does DoubleTree by Hilton Hotel Jacksonville Riverfront have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around DoubleTree by Hilton Hotel Jacksonville Riverfront like?
DoubleTree by Hilton Hotel Jacksonville Riverfront is located on the waterfront in Downtown Jacksonville, a short 3-minute walk from Riverplace Station and 5 minutes' walk from Museum of Science and History. Travelers say that the hotel is in a great location.
DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
7.8/10
Staff & service
6.6/10
Amenities
6.0/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
4/10 Fair
November 25, 2024
Marissa
Marissa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 25, 2024
Patti
Patti, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
November 24, 2024
Terrible service room had issues
Our shower did not work and the staff would not change our room or reimburse me. Ongoing issue that has not been resolved yet.
Stanley
Stanley, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
November 23, 2024
Siadiea
Siadiea, 1-night trip
Verified Hotels.com guest review
4/10 Fair
November 21, 2024
Stephen
Stephen, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
November 17, 2024
Good
Everything was good except the parking. I wasn't expecting to pay 20.00 dlls for each day. I would suggest to include in the advertisement the fees for parking and breakfast.
Verified traveler
2-night trip
Verified Hotels.com guest review
2/10 Poor
November 13, 2024
Filthy rooms
Verified traveler
2-night business trip
Verified Hotels.com guest review
6/10 Good
November 12, 2024
Katina
Katina, 2-night trip
Verified Hotels.com guest review
2/10 Poor
November 11, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 11, 2024
Shaneatria
Shaneatria, 2-night trip
Verified Hotels.com guest review
2/10 Poor
November 6, 2024
The room wasn’t clean. The shower drain was stopped up and the bed mattress was worn out very uncomfortable
Alicia
Alicia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 2, 2024
Jeremy
Jeremy, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
October 29, 2024
Go Pack Go!
1 night. Went to a Jaguars/Packers game. Cool spot with a nice river view.
Justin
Justin, 1-night trip
Verified Hotels.com guest review
6/10 Good
October 28, 2024
It’s okay
The room looked dated and paint was peeling. I expected a fridge and microwave and we got neither. Staff was super friendly and kind.
Marie
Marie, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 26, 2024
Joanne
Joanne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 26, 2024
Danielle
Danielle, 2-night trip
Verified Hotels.com guest review
6/10 Good
October 24, 2024
Difficult room navigation
The front desk agents were amazing and incredibly friendly as they accommodated my concerns to the best of their abilities. My initial room was placed next to an elevator shaft which could be heard 24/7, although great view and cleanliness. I was moved down several floors to a smaller room and had difficulties with the bathroom (shower knob fell off), the balcony door would not open unless forced, and the AC was very hard to switch gears. I have had very good rooms in the past and will be returning back despite the blunders.
juliette
juliette, 2-night trip
Verified Hotels.com guest review
2/10 Poor
October 22, 2024
Old and drafty!
It is a very old and drafty hotel. The reception area is beautiful but the room we booked and the alternate room we were offered both facing the river, had great views but we're drafty and noisy. The doors to the balcony had about an inch gap in it. We could not stay there and moved on. Now the refund we were promised is slow in coming back to us. Terrible shame as he location and views are great.
Adrian
Adrian, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
October 21, 2024
Rohil
Rohil, 1-night trip
Verified Hotels.com guest review
4/10 Fair
October 20, 2024
Room was mediocre and not very clean. Outdated and in need of serious updates.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 18, 2024
Christopher
Christopher, 2-night family trip
Verified Hotels.com guest review
6/10 Good
October 15, 2024
Rodnique
Rodnique, 2-night trip
Verified Hotels.com guest review
6/10 Good
October 15, 2024
Very busy because of hurricane evacuees. Rooms could be updated, maintenance was not being performed to the standard of a 4 star hotel, but the breakfast was good
Verified traveler
2-night family trip
Verified Hotels.com guest review
4/10 Fair
October 14, 2024
Not high end at all.
The room has two twin beds. That super cheap for s so called high end hotel. The blanket on the bed was dirty. There was mold over near the balcony.
You can hear all the noise from outside . Ice machines on three different floors did not work.
Other than the location it was a bad stay.
kerry
kerry, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 13, 2024
We only stayed one night, but we really enjoyed our stay!