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Hotel Muyu Tulum

3.0 star property
Tulum hotel with outdoor pool and restaurant

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Photo gallery for Hotel Muyu Tulum

Outdoor pool, open 9:00 AM to 7:00 PM, sun loungers
Terrace/patio
Exterior
View from room
Point of interest
Near Tulum National Park, Hotel Muyu Tulum is a haven of relaxation. Indulge in continental breakfast, unwind on the rooftop terrace or by the outdoor pool with sun loungers. The helpful staff and 24-hour front desk ensure your stay is seamless.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Free breakfast
  • Laundry facilities
  • 24/7 front desk
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room, Balcony

Premium bedding, blackout drapes, free WiFi, bed sheets

Superior Double Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Netflix
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, blackout drapes, free WiFi, bed sheets

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Smart TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Netflix
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Room

Premium bedding, blackout drapes, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Smart TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Netflix
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle Polar Pte., Calle Geminis Norte, Tulum, QROO, 77760

What's nearby

  • Dos Aguas Park - 3 min walk - 0.3 km
  • Hospital de Tulum - 9 min walk - 0.8 km
  • Cenote Calavera - 7 min drive - 2.2 km
  • Jaguar Park - 8 min drive - 1.8 km
  • Hunab Lifestyle Center - 8 min drive - 1.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 46 min drive
  • Cancun Intl. Airport (CUN) - 105 min drive

Restaurants

  • ‪Don Cafeto - ‬2 min walk
  • ‪Las Hijas De La Tostadas - ‬2 min walk
  • ‪La Nave - ‬2 min walk
  • ‪Bonita Burgers - ‬2 min walk
  • ‪Obsidiana - ‬2 min walk

About this property

Hotel Muyu Tulum

Featuring a rooftop terrace, Hotel Muyu Tulum puts you within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A terrace and a garden are other highlights.

At a glance

DONE

Hotel size

    • 25 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 3 percent for credit card payments
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free offsite parking nearby
    • Street parking available
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals
  • Pool loungers

Facilities

  • Rooftop terrace
  • Garden
  • An outdoor pool
  • Outdoor furniture

Room amenities

Be entertained

  • 42-inch Smart TV
  • Netflix

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3 percent

Renovations and closures

The property is closed between May 8 and May 17.

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Muyu Tulum Hotel
Hotel Muyu Tulum Tulum
Hotel Muyu Tulum Hotel Tulum

Frequently asked questions

Is Hotel Muyu Tulum currently open?

The property is closed between May 8 and May 17.

Is there a pool at Hotel Muyu Tulum?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at Hotel Muyu Tulum?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Muyu Tulum?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Muyu Tulum?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Hotel Muyu Tulum and nearby?

Hotel Muyu Tulum has an outdoor pool and a garden.

Are there restaurants at or near Hotel Muyu Tulum?

Yes, there's an onsite restaurant.

What's the area around Hotel Muyu Tulum like?

Hotel Muyu Tulum is in Tulum City Center, a short 4-minute walk from Dos Aguas Park.

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Reviews

Hotel Muyu Tulum Reviews

8.8

Excellent

9.4

Cleanliness

4.0

Location

9.4

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities

Popular mentions

Room
Service staff
Location

Reviews

10/10 Exceptional

This is a great hotel.
Tianting, 2-night trip

10/10 Exceptional

Great experience 10/10

Very sweet and accommodating staff. Great room and location of hotel :-). Would stay there again
2-night trip

10/10 Exceptional

The room was very clean. New sheets and towels. The AC and hot water worked just fine. And no one bothered me (-:
Joseph, 4-night trip

4/10 Fair

I feel bad giving the Muyu Tulum a bad review, the hotel is really nice, and the staff is terrific. The hotel itself is clean, well and designed. But the property itself has the bad luck of being situated at what has to be the noisiest corner in Tulum. Trucks, cars and people are scream by all day and night. And when the traffic finally lets up, it’s the local bars and clubs blasting their music until the early morning hours. If you’re a very hard sleeper, you’ll do well. If not, you won’t sleep for six nights like me.
Anthony, 6-night trip

10/10 Exceptional

La atención del personal fue maravillosa.
Virginia, 1-night trip

6/10 Good

El baño tiene las llaves de regadera y lavamanos oxidadas. No hay elevador y para una persona con problemas de mobilidad, el que el desayunador este en el 3 piso es un problema. La recepcion pasa vacia la mayoria del tiempo. Los colchones de las camas, son demasiado blandos.
Eva, 1-night trip

10/10 Exceptional

Excelente hotel

Check in rápido, habitaciones cómodas, muy buena ubicación cerca de supermercados y restaurantes, a 10 minutos de la central de autobuses, desayuno delicioso. Volveremos ahora con la familia.
Jorge, 4-night trip

10/10 Exceptional

Sehr gutes Hotel

Sehr gutes Hotel an perfekter Lage in Tulum Downtown. Das Zimmer war sauber, aber nicht sehr geräumig.
2-night trip

6/10 Good

unobjectionable hotel but also not special

Quite an ordinary hotel with small rooms, little character, and few amenities, although the staff was helpful enough. The location one block from the main boulevard was surprisingly noisy and there was construction going on -- this is not the best area of Tulum to be staying.
Thomas, 3-night trip

10/10 Exceptional

I recommend this place

Quite new, modern place in the heart of Tulum proper. Our room was on the “smallish” side, yet still comfortable. The front desk personnel were very helpful, A++.
Barna, 2-night trip

10/10 Exceptional

Su ubicación
Javier, 1-night trip

10/10 Exceptional

It is a very clean and beautiful hotel. Close to everything I needed. The employees were super nice and inviting..
Theresa, 2-night trip

6/10 Good

Good hotel, just very noisy. Clients come in at all hours screaming and not very careful of others.
Raphael, 2-night trip

10/10 Exceptional

Excellent stay!

Very clean rooms, new hotel, friendly, helpful staff, good location. Enjoyed our stay very much. Could use a little less bleach during cleaning of the bathrooms, but you know it's clean!
3-night trip

10/10 Exceptional

Buen servicio al cliente
Jorge Sibaja, 5-night trip

10/10 Exceptional

Great Hotel! Highly recommend

The hotel was very clean, incredible staff and overall an excellent experience. Only downside was there was only a very thin sheet on our beds, so with the A/C on, it got chilly. A duvet would be amazing, but aside from that, outstanding!
Logan, 3-night trip

8/10 Very good

Hotel bonito y cómodo.

Me gusto el hotel es cómodo cuenta con estacionamiento afuera del hotel pero es seguro el personal es amable. Volvería a hospedarme. El desayuno es continental no es mucho pero está bien para resolver.
Deonel, 1-night trip

4/10 Fair

No malo, no bueno

El estacionamiento está fuera del hotel, las habitaciones muy ruidosas, las cortinas muy transparentes, las camas muy incomodas, el desayuno horrible, las mesas sucias y pocas medidas de precaución vs covid
1-night trip

10/10 Exceptional

Cute spot, good location, available parking, nice staff!
Brendan, 1-night trip

8/10 Very good

Bom

O hotel é novo , bem cuidado porém não há frigobar nem cortina blackout. Café da manhã bem simples , pão , geleia, manteiga , vários tipos de frutas cortadas , café , leite e suco . Localização boa , um quarteirão da av principal
Elaine, 3-night trip

10/10 Exceptional

Ruhiges Hotel in zentraler Lage

Ziemlich neues Hotel in perfektem Zustand und guter Lage zu Restaurants, Einkaufsmöglichkeiten etc. Freundliches Personal, guter Service, geräumige Zimmer. Sehr sauber.
Bodo, 2-night trip

10/10 Exceptional

Elogio

Dos 5 Hotéis, sendo um deles um Resort na Zona Hoteleira, que ficamos durante nossa estadia no México, esse foi o que mais me agradou. O pessoal tanto da recepção quanto do restaurante são super atenciosos, comprometidos com a satisfação do cliente. Nas informações sobre custo x benefício, nos orientaram de forma que pudéssemos não ter gastos desnecessários. O café da manhã é simples, porém agradável. Bem localizado, fizemos muitas coisas a pé. Super recomendo!
Dulcieny, 4-night trip

4/10 Fair

Not bad... not great.

Air didn’t work in first room first night. Changed to another. Wifi crapped out second night. That was fixed. Got water takes a massive waste of water to get hot. No mini fridge. Nothing communicated about breakfast or after hours entry. Nice furnishings and looks good on the surface. Beds are the typical Mexican concrete beds (they feel like concrete). It was alright but not looking to go back wifi was horrible and lost $$ working due to poor wifi quality.
Amber, 4-night trip

10/10 Exceptional

Diego at the front desk was absolutely amazing! Check in and concierge all in one! He helped us coordinate a scooter rental, ordered and found us the least expensive taxi to the airport, kept our luggage safe while we waited for our room to be ready, even put our leftover food in the fridge for us. He was amazing!! Gracias Diego!!!!
1-night trip

8/10 Very good

The staff is phenomenal, friendly, helpful and willing to answer any and all questions about the area, how to get around and such. Located one block off the main road, it was walking distance to many convince stores, restaurants and the supermarket for your pick-up.
Julie, 1-night trip