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CH Luxury Condos & Studios On The Beach

3.5 star property
Hotel with outdoor pool, near Hollywood Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for CH Luxury Condos & Studios On The Beach

Rooftop terrace
Beach nearby
Balcony view
In-room safe, individually decorated, individually furnished, desk
Living area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pet friendly
  • Laundry facilities
  • Parking available
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Valet parking
  • Pool bar
  • Coffee shop/cafe
  • Terrace
  • Air conditioning
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Cookware, dishware, and utensils
  • Private pool
  • Living room
  • Television
  • Terrace
  • Coffee/tea maker
The price is P8,163
P27,032 total
includes taxes & fees
Jan 6 - January 7, 2025

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Luxury Studio, 1 King Bed, Non Smoking, City View

In-room safe, individually decorated, individually furnished, desk

Luxury Studio, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Condo, 1 Bedroom, Non Smoking, City View

In-room safe, individually decorated, individually furnished, desk

Deluxe Condo, 1 Bedroom, Non Smoking, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 78 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Deluxe Apartment, 2 Bedrooms, Partial Ocean View

Living area

Deluxe Apartment, 2 Bedrooms, Partial Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom, Non Smoking, Ocean View

In-room safe, individually decorated, individually furnished, desk

Deluxe Apartment, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Non Smoking, Partial Ocean View

In-room safe, individually decorated, individually furnished, desk

Deluxe Condo, 1 Bedroom, Non Smoking, Partial Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 65 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Luxury Apartment, 2 Bedrooms

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
Kitchen
  • 70 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Elite Room, 1 Bedroom, Partial Lake View

In-room dining

Elite Room, 1 Bedroom, Partial Lake View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 65 sq m
  • Partial lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom, Non Smoking, Marina View

In-room safe, individually decorated, individually furnished, desk

Deluxe Apartment, 1 Bedroom, Non Smoking, Marina View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 78 sq m
  • Marina view
  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Exclusive Suite, 1 Bedroom, Partial Sea View

Living area

Exclusive Suite, 1 Bedroom, Partial Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 76 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Non Smoking, Partial Ocean View

In-room safe, individually decorated, individually furnished, desk

Deluxe Condo, 1 Bedroom, Non Smoking, Partial Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 78 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Design Condo, 1 Bedroom, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Design Condo, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Marina View

In-room safe, individually decorated, individually furnished, desk

Premium Condo, 2 Bedrooms, Marina View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 69 sq m
  • Marina view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Non Smoking

Private kitchen

Deluxe Condo, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Condo, Non Smoking, Kitchen

In-room safe, individually decorated, individually furnished, desk

Deluxe Condo, Non Smoking, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
  • 78 sq m
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 2 Twin Beds

View all photos for Luxury Condo, 2 Bedrooms, Marina View

Living room

Luxury Condo, 2 Bedrooms, Marina View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 93 sq m
  • Marina view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Luxury Studio, 1 King Bed, Courtyard View

In-room safe, individually decorated, individually furnished, desk

Luxury Studio, 1 King Bed, Courtyard View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
Free cribs/infant beds
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Condo, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View

In-room safe, individually decorated, individually furnished, desk

Standard Condo, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Condo, 2 Bedrooms, Ocean View

In-room safe, individually decorated, individually furnished, desk

Panoramic Condo, 2 Bedrooms, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 69 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Studio, 1 King Bed, City View

In-room safe, individually decorated, individually furnished, desk

Superior Studio, 1 King Bed, City View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
Free cribs/infant beds
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Condo, 1 Bedroom, Non Smoking, Partial Ocean View

In-room safe, individually decorated, individually furnished, desk

Panoramic Condo, 1 Bedroom, Non Smoking, Partial Ocean View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 65 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is P5,566
P8,910 total
includes taxes & fees
Jan 6 - January 7, 2025
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About the neighborhood

Map
777 N Ocean Dr, Hollywood, FL, 33019

What's nearby

  • North Broadwalk - 2 min walk
  • Hollywood Beach - 3 min walk
  • Gulfstream Park Racing and Casino - 8 min drive
  • Aventura Mall - 11 min drive
  • Port Everglades - 14 min drive

Getting around

  • Fort Lauderdale-Hollywood Intl. Airport (FLL) - 13 min drive
  • Miami Intl. Airport (MIA) - 32 min drive
  • Boca Raton, FL (BCT) - 38 min drive
  • Miami, FL (OPF-Opa Locka Executive) - 40 min drive
  • Miami, FL (MPB-Public Seaplane Base) - 44 min drive
  • Hollywood Station - 10 min drive
  • Hollywood Sheridan Street Station - 15 min drive
  • Miami Golden Glades Station - 19 min drive

Restaurants

  • ‪Margaritaville Coffee Shop - ‬3 min walk
  • ‪Nicks Bar & Grill - ‬7 min walk
  • ‪Hollywood Beach Theater - ‬6 min walk
  • ‪Ocean Alley Southwestern - ‬3 min walk
  • ‪Le Tub - ‬3 min walk

About this property

CH Luxury Condos & Studios On The Beach

CH Luxury Condos & Studios On The Beach features a rooftop terrace and puts you within a 5-minute walk of Hollywood Beach. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A poolside bar and a terrace are other highlights.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 51 rooms

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • There is no front desk at this property
  • Guests will receive an email 48 hours before arrival with check-in instructions; access will be through a private entrance

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 25

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 42.80 per night; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Windsurfing nearby

Services

  • Concierge services
  • Dry cleaning/laundry services
  • Bicycle rentals
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Smooth flooring in room

Room amenities

Be entertained

  • 31-inch flat-screen TV
  • Cable TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Private pool
  • Individually furnished and decorated
  • Separate living room

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Microwave
  • Toaster
  • Cookware, dishes, and utensils
  • Blender
  • Paper towels

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: USD 55 per accommodation, per stay
  • Resort fee: USD 37.45 per accommodation, per night
  • Resort fee inclusions:
    • Beach access
    • Beach loungers
    • Beach towels
    • Fitness/yoga classes
    • In-room safe
    • Pool access

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Housekeeping is available for an extra charge and varies based on length of stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per pet, per stay

Parking

  • Valet parking costs USD 42.80 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM

Policies

Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned.
Property Registration Number LICENSE NUMBER: CND1621085

Also known as

Brand New Water Apartment Beach Hollywood
Brand New Water Apartment Beach
Brand New Water Beach Hollywood
Brand New Water Beach
Apartment Brand New Water Apartment on the Beach Hollywood
Apartment Brand New Water Apartment on the Beach
Brand New Water Apartment on the Beach Hollywood
Hollywood Brand New Water Apartment on the Beach Apartment
Brand New Water Hollywood
Ch Condos & Studios On The
CH Luxury Condos Studios On The Beach
Brand New Water Apartment on the Beach
CH Luxury Condos & Studios On The Beach Hotel
CH Luxury Condos & Studios On The Beach Hollywood
CH Luxury Condos & Studios On The Beach Hotel Hollywood

Frequently asked questions

Does CH Luxury Condos & Studios On The Beach offer free cancellation for a full refund?
Yes, CH Luxury Condos & Studios On The Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at CH Luxury Condos & Studios On The Beach?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at CH Luxury Condos & Studios On The Beach?
Yes, pets are welcome. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at CH Luxury Condos & Studios On The Beach?
Yes. Valet parking costs USD 42.80 per night.
What are the check-in and check-out times at CH Luxury Condos & Studios On The Beach?
Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at CH Luxury Condos & Studios On The Beach?
No, this hotel doesn't have a casino, but The Big Easy Casino (7-min drive) and The Casino at Dania Beach (8-min drive) are both nearby.
What is there to do at CH Luxury Condos & Studios On The Beach and nearby?
Have fun with nearby activities like cycling and windsurfing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include private pools.
Are there restaurants at or near CH Luxury Condos & Studios On The Beach?
Yes, there's an onsite restaurant.
Does CH Luxury Condos & Studios On The Beach have any outdoor private spaces?
Yes, every room features a private pool.
What's the area around CH Luxury Condos & Studios On The Beach like?
CH Luxury Condos & Studios On The Beach is located near Hollywood Beach in Hollywood Beach, a short 2-minute walk from North Broadwalk and 6 minutes' walk from Hollywood Beach Theatre.

CH Luxury Condos & Studios On The Beach Reviews

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very Good

The only thing I didn’t like was the pool was down beginning may, I received email on July 11 that the pool was not working! Not enough time for me to make a decision to stay or stay somewhere else! Not enough time!!! I feel that wasn’t honest to let us know ahead time!!!
Maria, 7-night trip
Verified Expedia guest review

6/10 Good

I’ve been coming to this/hotel for the last three years now and usually go twice a year. I usually never have an issue with the staff nor with the facility itself, however, for this holiday trip, specifically for the Fourth of July, it was a different story and a very negative experience. Not only did Cielo Stays, the people that I usually get the condo with, failed to inform me that the pool at the hotel was going to be unavailable during the entire time of our day due to some renovations being done, but the hotel did not inform me either. This is a big problem considering I have a family and I have young children that we’re looking forward to going swimming as anybody does on their vacation Especially in a pool. Stated this wasn’t the only issue the fire alarm went off three times in a row in the middle of the night on three different occasions. This is documented as well at their hotel. I would say this is the worst I’ve ever had at the facility, and I really believe it’s because they weren’t staffed enough and did not have enough staff on hand maybe due to the holiday itself. Also the El Hause Cafe, Is one of the worst places to go eat at. They are very rude when you are an American, even though they live in America, but they are Argentinian and I have never in my life, experienced rudeness The way I did with them. I hope next time it will be better.
Jason, 5-night family trip
Verified Expedia guest review

8/10 Very Good

Pros: Property is nice and clean, conveniently located to beach and services. Cons: parking is extra $ 40’s a day, beach chairs 2 per room extras are $ 20 a day each.
ROCCO, 3-night family trip
Verified Expedia guest review

6/10 Good

Nice place but allow pets dog parking all day next door
Thomas, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Love it
Jean gauly, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful resort, great amenities.
Kristi, 6-night family trip
Verified Hotels.com guest review

8/10 Very Good

Robyn, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

We enjoy staying here. Great location and nice amount of space. Just didn’t like the towels not being at the at the pool.
Marsha, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

This is our third time staying at Costa Hollywood over a period of 5 years. We have seen changes over that time of course. I am glad the Costa Hollywood has been able to maintain a high quality after the impact of national shutdowns. There seemed to be more people traveling and staying at the Costa than in 2022. We enjoy the spacious rooms with balconies and ocean views. The close location to the beautiful beach and restaurants is hard to beat! The only Costa restaurant is on the rooftop with the pool. We noticed that there were more families with children using the pool. At times it was difficult for us to access the pool. Sadly, we gave up trying to access the hot tub. It was constantly full. The rules for the rooftop area are posted but no one is enforcing the rules. We have stayed at hotels that offer adults only hours for pool & hot tub. It might be a good idea for this property. We also witnessed children eating food in the pool. During our stay this year we were given a towel voucher that had to be given to the person in charge of towels in the courtyard on the first floor. There used to be nice plentiful towels on the rooftop available. I don't know if they restrict the general public customers from using the pool. The towels we exchanged each day are not the quality or absorbency of the ones they used to have. We didn't use the restaurant at all. 2 years ago we were told that we couldn't charge food or drink to our room. We preferred to dine at nearby restaurants.
Janet, 8-night trip
Verified Expedia guest review

8/10 Very Good

Sammi, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This is a great place to stay while vacationing at Hollywood Beach. We had a spacious studio room that met our needs, the main ones being a balcony (small but functional, with terrific views of south Hollywood Beach, the ocean and the intracoastal waterway) and a (mini) fridge in the unit. Kitchenette also has a sink, microwave and toaster - perfect for saving a few bucks on breakfast. Spacious bathroom with a walk-in shower, and actually equipped with an exhaust fan! - a rarity in hotels but so useful to keep the foggin' mirror clear. I have to give special acknowledgement to Cielo Stays, as their professionalism, super quick responses to all of our questions and concerns, and follow-up actions, gave me full confidence that they would resolve any other issues that may have come up. Location is ideal, with the beach and great food at numerous restaurants a couple minutes' walk away, and a coffee shop across the street from the lobby. Rooftop pool and bar have outstanding views. We will absolutely stay here again, next time we're in Hollywood Beach.
Verified Travelocity guest review

8/10 Very Good

Room was smaller than expected
Verified Travelocity guest review

10/10 Exceptional

We had a great time!
Erin, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Great place, no wifi and staff is nonexistent. Supposed to be 24 hours but nobody is there ever. Its a shame, but was an alright overalls ray.
Aleksandr, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was great. Much nicer, newer, and safer feeling than close-by properties.
Grant, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property, condo was spacious, clean and well laid out. Everything seemed new and in excellent working order. Bonus to have a balcony and the view of both the canal and the ocean was stunning! Two packages of coffee were not enough for 5 days but we were able to get more when we asked. Quick and easy communication made the stay stress free!
Gina, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Chance, 6-night trip
Verified Expedia guest review

2/10 Poor

I was told there was a private in room pool. And promised it to the wife. She was pretty upset. I would Like some resolution to this
Steve, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

andrej, 3-night trip
Verified Hotels.com guest review

6/10 Good

Kamaal, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Long weekend stay for fall break
Love the pool and hot tub areas- amazing views of intercoastal and the boardwalk on the ocean. Definitely would stay here again. 175 dollar resort fee at checkout was an unpleasant surprise though.
Tracy, 3-night trip
Verified Hotels.com guest review

2/10 Poor

The front, Dess clerk name (WIL) gave me the most hardest time!The noise was unbelievable children running through the hallway! And parking overnight was $80 which is outrageous!
Dorothy, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful
Iraelia, 2-night trip
Verified Expedia guest review

2/10 Poor

The rooms are amazing however the lack of service is terrible. We decided to extend our stay, about 3 days in advance, the day before our original check out they still couldn’t tell us any thing. They did however let us know it would be ok for us to sit in the lobby with our luggage for 4 hours until they had a solution. Ultimately, had to call the booking agency to get them to contact the resort to get any thing done. Also, valet parking is a joke. 40 dollars a day and they parked it on the street. It’s hasn’t moved since we got here. Asked for a luggage dolly, only to have them point me down the block, once I got to it another employee took it from me. Beautiful place, but the service has ruined this for us.
Clifton, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Maria Cristina, 4-night trip
Verified Expedia guest review