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JW Marriott Marco Island Beach Resort

4.0 star property
South End beachfront resort with 5 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Marco Island Beach Resort

3 outdoor pools, open 8:00 AM to 10:00 PM, free cabanas, pool umbrellas
Property amenity
5 restaurants, breakfast, lunch, dinner served; American cuisine
3 outdoor pools, open 8:00 AM to 10:00 PM, free cabanas, pool umbrellas
Balcony view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Electric vehicle charging point
  • Bar
  • 24/7 front desk
  • Connecting rooms available
  • Spa
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 beach bars
  • 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • 24-hour fitness center
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Beach umbrellas

Feel at home (6)

  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Rollaway/extra beds
  • Refrigerator
  • Connecting/adjoining rooms available
The price is P32,989
P39,807 total
includes taxes & fees
Jan 3 - January 4, 2025

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Partial Pool & Gulf View, Guest room, 2 Queen, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Partial Pool & Gulf View, Guest room, 2 Queen, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Tropical View, Guest room, 1 King, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Tropical View, Guest room, 1 King, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Pool & Gulf View, Guest room, 2 Queen, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Pool & Gulf View, Guest room, 2 Queen, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 37 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Partial Pool & Gulf View, Guest room, 1 King, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Partial Pool & Gulf View, Guest room, 1 King, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Pool & Gulf View, Guest room, 1 King, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Pool & Gulf View, Guest room, 1 King, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 37 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, View (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony, View (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, View (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking, View (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Tropical View, Guest room, 2 Queen, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Tropical View, Guest room, 2 Queen, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Terrace Suite, Suite, 1 King, Balcony

Living room

Terrace Suite, Suite, 1 King, Balcony

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 74 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Gulf Front View, Guest room, 2 Queen, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Gulf Front View, Guest room, 2 Queen, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Gulf Front View, Guest room, 1 King, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Gulf Front View, Guest room, 1 King, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 37 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Sirene, Age 21 Only, 2 adults only, Gulf View Guest room, 1 King

Premium bedding, in-room safe, desk, blackout drapes

Sirene, Age 21 Only, 2 adults only, Gulf View Guest room, 1 King

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Lanai)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed (Lanai)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 74 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Sirene, Age 21 Only, 2 adults only, Partial Gulf View Guest room, 1 King

Premium bedding, in-room safe, desk, blackout drapes

Sirene, Age 21 Only, 2 adults only, Partial Gulf View Guest room, 1 King

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Balcony, View

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Lanai)

36-inch TV with satellite channels, pay movies

Suite, 2 Queen Beds (Lanai)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 74 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, View (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, View (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, View (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Balcony, View (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, View (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, View (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, View (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, View (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, View (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, View (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, View (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, View (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hilton Marco Island Beach Resort and Spa

Pool
Spa
Parking available
Internet access
8.8 out of 10, Excellent, (1281)
The price is P13,800
P17,892 total
includes taxes & fees
Jan 3 - January 4, 2025
Hilton Marco Island Beach Resort and Spa
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About the neighborhood

Map
400 S Collier Blvd, Marco Island, FL, 34145

What's nearby

  • Marco Island Ski & Watersports - 2 min walk - 0.2 km
  • South Marco Beach - 7 min walk - 0.6 km
  • Marco Beach - 14 min walk - 1.2 km
  • Tigertail Beach - 6 min drive - 3.9 km
  • Marco Island Marina - 7 min drive - 5.0 km

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Sunset Grille - ‬3 min drive
  • ‪Korals Sushi & Cocktail Lobby - ‬1 min walk
  • ‪Doreen's Cup of Joe - ‬3 min drive
  • ‪CJ's on the Bay - ‬4 min drive

About this property

JW Marriott Marco Island Beach Resort

At JW Marriott Marco Island Beach Resort, you can spend time at the beach enjoying cabanas, beach umbrellas, and yoga, plus you'll have access to onsite parasailing, windsurfing, and sailing. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Ario, one of 5 restaurants, serves American cuisine and is open for dinner. Other highlights at this eco-certified resort include 2 beach bars, a poolside bar, and a 24-hour fitness center. The helpful staff and overall property condition get great marks from fellow travelers.

Languages

Arabic, Bulgarian, Czech, English, Polish, Romanian, Thai

At a glance

Hotel size

  • 726 units
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: midnight
  • Express check-out available
  • Late check-in subject to availability
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Supervised childcare*
  • Children's club*

Pets

  • Pets not allowed

Internet

  • WiFi in rooms*

Parking

  • Onsite self parking (USD 38 per day)
  • Onsite valet parking (USD 48 per day)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • 5 restaurants
  • 4 bars/lounges
  • 2 beach bars
  • Poolside bar
  • Coffee shop
  • Private dining
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Waterslide
  • Supervised childcare (surcharge)
  • Grocery/convenience store
  • Children's menu

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Basketball
  • Volleyball
  • Golf lessons
  • Kayaking
  • Parasailing
  • Sailing
  • Motor boating
  • Personal watercraft (motorized)
  • Windsurfing
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

Working away

  • Business center
  • 62 meeting rooms
  • Conference center (140347 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach cabanas (surcharge)
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1971
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • Adjacent to a golf course
  • 3 outdoor pools
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 36-inch TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Ario - This restaurant specializes in American cuisine and serves dinner only.
Quinns on the Beach - This beachfront restaurant specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Maia - This restaurant specializes in American cuisine and serves breakfast and light fare. A children's menu is available. Open daily.
400 Pazzi's - This beachfront restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Kane Tiki Bar & Grill - This beachfront restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Audubon, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 55 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness/yoga classes
    • Phone calls (may be limited)
    • Sporting facilities or equipment

Optional extras

  • WiFi is available in guestrooms for USD 9.95 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 25 to 35 for adults, and USD 12 to 12 for children

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for USD 25.0 per night
  • Children's club access is available for an extra charge

Parking

  • Self parking costs USD 38 per day
  • Valet parking costs USD 48 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Marco Island Beach Marriott
Marco Island Beach Resort Marriott
Marco Island Marriott Beach Golf Club
Marriott Beach Golf Club
Marriott Beach Resort Golf Club
Marriott Marco Island Beach Resort
Marco Island Marriott Beach Resort Golf Club
JW Marriott Marco Island Beach
JW Marriott Marco Island Beach Resort Florida
Marco Island Marriott Resort Golf Club And Spa
Marriott Marco Island
Marco Island Marriott Resort Golf Club Hotel
JW Marriott Resort
Marco Island Marriott Beach Resort Golf Club Spa
JW Marriott Marco Island
Jw Marriott Marco Resort Marco
JW Marriott Marco Island Beach Resort Resort
JW Marriott Marco Island Beach Resort Marco Island
JW Marriott Marco Island Beach Resort Resort Marco Island

Frequently asked questions

Does JW Marriott Marco Island Beach Resort offer free cancellation for a full refund?
Yes, JW Marriott Marco Island Beach Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JW Marriott Marco Island Beach Resort?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at JW Marriott Marco Island Beach Resort?
Sorry, pets aren't allowed.
Is parking offered on site at JW Marriott Marco Island Beach Resort?
Yes. Self parking costs USD 38 per day. Valet parking costs USD 48 per day. Electric vehicle charging is available.
What are the check-in and check-out times at JW Marriott Marco Island Beach Resort?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out is available.
What is there to do at JW Marriott Marco Island Beach Resort and nearby?
Have fun with onsite activities like kayaking, parasailing, and sailing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. JW Marriott Marco Island Beach Resort also has 2 beach bars, a waterslide, and a 24-hour fitness center, as well as a sauna, beach cabanas, and a picnic area.
Are there restaurants at or near JW Marriott Marco Island Beach Resort?
Yes, there are 5 onsite restaurants, featuring beachfront dining, American cuisine, and ocean views.
Does JW Marriott Marco Island Beach Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around JW Marriott Marco Island Beach Resort like?
JW Marriott Marco Island Beach Resort is located on the waterfront in South End, a short 2-minute walk from Marco Island Ski & Watersports and 7 minutes' walk from South Marco Beach.

JW Marriott Marco Island Beach Resort Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very Good

Don’t fall asleep after ordering room service
It expensive. Knew it would be but still some sticker shock. Ordered room service and fell asleep. Our fault. We woke to them dropping off the order while we were asleep in bed. Like they let themselves in the room, dropped the food and left. Thought they would leave it outside the door. Just creepy.
Daniel, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

6/10 Good

Somewhat Disappointing
I don’t often write reviews, especially negative ones, but I want to give a warning. Do not go to this resort and expect a luxury experience, or one akin to other JW Marriott’s, on a holiday week. Perhaps due to the fact that it was the week of Thanksgiving, but the resort was 90% families with young kids and the customer service was overwhelmed/inconsistent at best. I love kids and expected it would be family friendly; we left our kids at home to have a few relaxing days away at a luxury resort. But it felt like we were at a Disneyworld hotel. I got plowed over by kids, awaken by screaming babies, and hit with balls from kids playing catch. The pool was unswimmable— it was impossible to find a corner you wouldn’t be splashed or kicked. If you didn’t get to the pool at 7 am and line up, you didn’t get a chair. Families were claiming them and not giving them up all day. Cabanas cost $500 to rent which wasn’t feasible. The beach was similar. I’m pregnant and just wanted to relax in a pool. At one point I felt close to tears that we spent all this money and couldn’t find a peaceful corner of luxury at the whole resort. We had poor service at all of the restaurants we went to on property— Quinns, Maia, and Tesoro (particularly bad). The valet was chaotic and check-in was a disaster. Whenever we were expressed our concerns we were just told “sorry.” We did have good spa services but the spa pool was freezing and there was nearby construction. The room was a bit run-down too.
Tara, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alexis, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ken, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jessica Guzman, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

WILHELM, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mitchell, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cean, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Nice place to stay
Alejandro, 2-night trip
Verified Expedia guest review

10/10 Exceptional

LEYANIS, 2-night trip
Verified Expedia guest review

10/10 Exceptional

O
Jean Marie, 4-night trip
Verified Expedia guest review

8/10 Very Good

Enrique, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yesenia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hugo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Joseph, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

loved
Steven, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Thomas, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Juan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Exceeded my expectations 10/10 for families, couples & friends.
karen, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Claribel, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Jetaleen, 3-night trip
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10/10 Exceptional

Janelle, 2-night trip
Verified Travelocity guest review