### Disappointing Service at a Conveniently Located Hotel
The hotel's location between the Berlin Wall and the Uber Arena is convenient. The room was clean and comfortable but lacked room slippers, which were not provided even upon request. The breakfast spread was adequate, but the staff cleared food too quickly, even when it was untouched, leading to unnecessary waste. They claimed we could always take more, which seemed quite wasteful.
Unfortunately, the service and staff attitude were terrible—the worst I have ever encountered. The staff were disinterested, rude, and never smiled. I couldn't help but wonder if this treatment was due to my being Asian. I expected better from a Hilton-branded hotel. Due to this experience, I will not return, especially since there are other options in the area. Such a shame.