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Crowne Plaza Berlin City Centre, an IHG Hotel

Photo gallery for Crowne Plaza Berlin City Centre, an IHG Hotel

Daily buffet breakfast (EUR 28 per person)
Property amenity
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Overview of Crowne Plaza Berlin City Centre, an IHG Hotel

Crowne Plaza Berlin City Centre, an IHG Hotel

4.5 star property
Luxury hotel with indoor pool, near Zoo Berlin

9.0/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
Map
Nuernberger Strasse 65, Berlin, BE, 10787
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Conference center
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace

Room options

About this area

What's nearby

  • In Charlottenburg-Wilmersdorf
  • Zoo Berlin - 3 min walk
  • Kurfürstendamm - 6 min walk
  • Potsdamer Platz - 34 min walk
  • Brandenburg Gate - 39 min walk
  • Checkpoint Charlie - 11 min drive
  • Checkpoint Charlie Museum - 11 min drive
  • Gendarmenmarkt - 12 min drive
  • Friedrichstrasse - 14 min drive
  • Reichstag Building - 7 min drive
  • Friedrichstadt-Palast - 13 min drive

Getting around

  • Berlin (BER-Brandenburg) - 30 min drive
  • Berlin-Charlottenburg Station - 4 min drive
  • Berlin Potsdamer Platz Station - 4 min drive
  • Zoological Garden Station - 10 min walk
  • Wittenbergplatz U-Bahn - 5 min walk
  • Augsburger Strasse U-Bahn - 8 min walk
  • Zoological Garden U-Bahn - 9 min walk

Restaurants

  • Europa-Center - 3 min walk
  • Suksan - 3 min walk
  • Ming Dynastie GmbH - 3 min walk
  • Kemmons Bar - 1 min walk
  • Kamps Backstube - 4 min walk
Map

About this property

Crowne Plaza Berlin City Centre, an IHG Hotel

When you stay at Crowne Plaza Berlin City Centre, an IHG Hotel, you'll be within a 10-minute drive of Zoo Berlin and Potsdamer Platz. Guests can indulge in massages, facials, or body treatments, and The Wilson's serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers like that it's just a short walk to public transportation: Wittenbergplatz U-Bahn is 5 minutes away and Augsburger Strasse U-Bahn is 8 minutes.

Languages

Afrikaans, Arabic, Chinese (Mandarin), Dutch, English, French, German, Greek, Hebrew, Italian, Polish, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 423 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 34 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Segway rentals/tours nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Afrikaans
  • Arabic
  • Chinese (Mandarin)
  • Dutch
  • English
  • French
  • German
  • Greek
  • Hebrew
  • Italian
  • Polish
  • Russian
  • Spanish

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body treatments, and manicures and pedicures.

Dining

The Wilson's - This restaurant serves breakfast, lunch, and dinner.
Lobby Lounge - This bistro specializes in Californian cuisine and serves breakfast, lunch, and dinner. Open daily.
Kemmons Bar - This bar serves light fare only. Open daily.

Fees & policies

Refundable deposits

  • Deposit: EUR 80.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax is imposed by the city of Berlin. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 4.67 percent will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 28 for adults and EUR 28 for children

Renovations and closures

The following facilities or services will be unavailable from March 21 2023 to March 24 2023 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for EUR 45.0 per night

Pets

  • Pet deposit: EUR 30.00 per stay
  • Pets are allowed for an extra charge of EUR 30 per pet, per stay

Parking

  • Self parking costs EUR 34 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a smoke detector and window guards on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Crowne Plaza Berlin City Centre
Crowne Plaza Hotel Berlin City Centre
Crown Plaza Berlin
Crowne Plaza Berlin
Hotel Crown Plaza Berlin
Hotel Crowne Plaza Berlin City Berlin
Crowne Plaza Berlin City Centre Hotel
Crowne Plaza City Center

Frequently asked questions

Does Crowne Plaza Berlin City Centre, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Berlin City Centre, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Berlin City Centre, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Berlin City Centre, an IHG Hotel?
Yes, there's an indoor pool. The pool will be unavailable from March 21 2023 to March 24 2023 (dates subject to change).
Are pets allowed at Crowne Plaza Berlin City Centre, an IHG Hotel?
Yes, dogs are welcome. There's a charge of EUR 30 per pet, per stay, and there's also a deposit of EUR 30.00 per stay.
Is parking offered on site at Crowne Plaza Berlin City Centre, an IHG Hotel?
Yes. Self parking costs EUR 34 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Crowne Plaza Berlin City Centre, an IHG Hotel?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in is available.
What is there to do at Crowne Plaza Berlin City Centre, an IHG Hotel and nearby?
Crowne Plaza Berlin City Centre, an IHG Hotel has an indoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near Crowne Plaza Berlin City Centre, an IHG Hotel?
Yes, The Wilson's offers Californian cuisine.
What's the area around Crowne Plaza Berlin City Centre, an IHG Hotel like?
Crowne Plaza Berlin City Centre, an IHG Hotel is a short 5-minute walk from Wittenbergplatz U-Bahn and 3 minutes' walk from Zoo Berlin. Travelers love the hotel's prime location.

Reviews

9.0

Superb

9.0/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

8.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Mordechai, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

Lovely hotel good location
Lovely hotel in great location close to many shops.staff very friendly and helpful. I would have given full stars if there was still water in the room provided, which I would have expected at a 4star hotel
Elena Diana, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Anne Lise, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Piotr, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Andrew, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

8/10 Very Good

Great location, friendly staff.
Jon, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I was at the hotel for a week and it was great experience definitely will go back.
David, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good hotel.good location
lesha, 3-night trip
Verified Hotels.com guest review

6/10 Good

Amenities are non-existing. There is no shampoo, conditioner or bar soap. Just a liquid soap that they call “hair and body wash”, but that it seemed to be mixed with water due to how bad it cleaned the body (and how it was terrible to my hair). I saw front desk people being rude with guests. Yes, the guests were a bit impatient but as trainer customer service professionals the rudeness is unacceptable.
Verified Expedia guest review