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Four Points by Sheraton Makkah Al Naseem

5.0 star property
City-center hotel in Mecca with 2 restaurants

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Four Points by Sheraton Makkah Al Naseem

Photo gallery for Four Points by Sheraton Makkah Al Naseem

Pillowtop beds, in-room safe, desk, iron/ironing board
Exterior
2 restaurants, breakfast, lunch, dinner served; Middle Eastern cuisine
Lobby lounge
Combined shower/tub, free toiletries, hair dryer, slippers

Overview of Four Points by Sheraton Makkah Al Naseem

8.8

Fabulous

Property highlights

  • Free WiFi
  • Air conditioning
  • Free parking
  • Gym
  • Restaurant
  • Laundry facilities
Map
Third Ring Road, behind Al Rajhi Mosque, Mecca, Makkah, 21955
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Convenience store
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Junior Suite, 1 Bedroom

Pillowtop beds, in-room safe, desk, iron/ironing board

Junior Suite, 1 Bedroom

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms

Pillowtop beds, in-room safe, desk, iron/ironing board

Premium Suite, 2 Bedrooms

  • 61 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Twin Beds

Pillowtop beds, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds

  • 24 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Pillowtop beds, in-room safe, desk, iron/ironing board

Classic Room, 1 King Bed

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Twin Beds

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

About this area

Getting around

  • King Abdulaziz Intl. Airport (JED) - 74 min drive

Restaurants

  • مطعم البويوم - 16 min walk
  • القرموشي - 4 min drive
  • كفتريا الخرطوم - 7 min drive
  • هاشم - 4 min drive
  • مطعم ممتاز الپاكستاني - 7 min drive
Map

About this property

Four Points by Sheraton Makkah Al Naseem

Four Points by Sheraton Makkah Al Naseem puts you within a 15-minute drive of Great Mosque of Mecca and Kaaba. Guests can visit the fitness center for a workout or grab a bite to eat at Al Sharq Restaurant, one of 2 restaurants, which serves Middle Eastern cuisine and is open for breakfast, lunch, and dinner.

Languages

Arabic, English, Hindi, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 1136 rooms

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Couples wishing to share a room must provide proof of marriage

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 2 restaurants
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Raised toilet seat
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Transfer shower

Room amenities

Be entertained

  • 43-inch LED TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Al Sharq Restaurant - This restaurant specializes in Middle Eastern cuisine and serves breakfast, lunch, and dinner.
Asia Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SAR 50 per person

Children & extra beds

  • Rollaway beds are available for SAR 50.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

Four Points Sheraton Makkah Al Naseem Hotel Mecca
Four Points Sheraton Makkah Al Naseem Hotel
Four Points Sheraton Makkah Al Naseem Mecca
Four Points Sheraton Makkah Al Naseem
Four Points By Sheraton Makkah Al Naseem Mecca
Four Points Sheraton Makkah A
Four Points by Sheraton Makkah Al Naseem Hotel
Four Points by Sheraton Makkah Al Naseem Mecca
Four Points by Sheraton Makkah Al Naseem Hotel Mecca

Frequently asked questions

Does Four Points by Sheraton Makkah Al Naseem offer free cancellation for a full refund?
Yes, Four Points by Sheraton Makkah Al Naseem does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Four Points by Sheraton Makkah Al Naseem?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Four Points by Sheraton Makkah Al Naseem?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Four Points by Sheraton Makkah Al Naseem?
Yes, there's free self parking.
What are the check-in and check-out times at Four Points by Sheraton Makkah Al Naseem?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Four Points by Sheraton Makkah Al Naseem and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Four Points by Sheraton Makkah Al Naseem?
Yes, there are 2 onsite restaurants, featuring Middle Eastern cuisine.
What's the area around Four Points by Sheraton Makkah Al Naseem like?
Four Points by Sheraton Makkah Al Naseem is in the heart of Mecca, a short 5-minute walk from Al-Rajhi Mosque.

Reviews

8.8

Fabulous

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Fair

Internet wasnt working or was very slow
Surprised that the internet was slow and the bathroom was very old and not in good condition.
Bath room looking worn out
Not cleaned properly
Honain, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good hotel great Shuttle service to Haram
Pros: The hotel is in very good condition and clean. Breakfast is very good. Cons: - Bathroom was very small
Omar, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

FATIMAH, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great stay!
Overall happy with this hotel. Here is my feedback: Pros: -Clean and convenient -Staff and service were great -Adjacent to Al-Rajhi mosque - heard Azaan all five times - music to our ears! - Starbucks, Dunkin and Danube (grocery store) all within a few steps of the hotel -Breakfast Buffet was super - great options and great service - you have to pay for it but it's absolutely worth it! -Bathroom had a proper shower area with handrails (they even had a cloth wire to dry clothes) - convenient for elderly guests Cons: -Location is farther away from Haram so shuttle or cab were absolutely necessary - the shuttle dropped us off about 10 minutes walk away from Haram -Ordering food as part of room service was not the best option as the food choices were not many - we had diet restrictions so that made it a lot harder -Rooms do not have microwave so bringing food from outside so we can warm it up was also not an option -Laundry service is not what you think of in western nations - there is no washer or dryer - you only get dry-cleaning service which you pay for per garment Saudi does not have the concept of laundromat / washers and dryers for public use. Dry cleaning is your only option! Something I wish I had known before our travel. Hopefully that helps someone. Pack clothes accordingly.
HUDA, 9-night family trip
Verified Hotels.com guest review

8/10 Very Good

مناسب
الحمدلله كانت اقامة مريحة مناسب بالنسبة لسعره في مكة
Haifa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

AMAZING EXPERIENCE
The hotel is amazing. This is my third time staying in the hotel. The services have been very excellent. Movement to and from HARAM is made easy by the provision of routine bus for the trip on hourly basis. Overall, the services of the hotel is in line with the standard of my expectation.
RASHEED OMOMEJI, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Not worth it
Not worth it Lower your expectations The customer service is bad Room is not clean enough There is no enough supplies and so on
Lutfi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mohamad, 11-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel and I will definitely come again InshaALLAH Highly recommended for families
Sherif, 7-night trip
Verified Expedia guest review

10/10 Exceptional

This hotel is far away from the Haram. Please consider taking taxi when the hotel shuttle service is not available.
Mashrur, 4-night trip
Verified Expedia guest review