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Swissôtel Al Maqam Makkah

Photo gallery for Swissôtel Al Maqam Makkah

Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Swissôtel Al Maqam Makkah

UNESCO Sustainable Travel Pledge

Swissôtel Al Maqam Makkah

5.0 star property
Luxury hotel with restaurant, near Great Mosque of Mecca

8.4/10 Very Good

381 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Internet access
  • Non-smoking
  • Air conditioning
  • Laundry facilities
Map
King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Mecca, 21955
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • WiFi in the lobby
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Air conditioning
  • Library
  • Front desk safe
For families
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
  • Minibar

Room options

About this area

Restaurants

  • Alasema Ice Cream - 4 min walk
  • Albaik - 3 min drive
  • Starbucks - 3 min drive
  • Al-Rehab Restaurant - 3 min drive
  • Five Guys - 3 min drive

About this property

Swissôtel Al Maqam Makkah

Swissôtel Al Maqam Makkah puts you in a great location, within just a 10-minute walk of Great Mosque of Mecca and Kaaba. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travelers like the helpful staff and overall property condition.

Languages

Arabic, English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 1624 rooms
  • Arranged over 47 floors

Arriving/Leaving

  • Check-in time from 6:00 PM - 11:30 PM
  • Minimum check-in age - 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16
  • Couples wishing to share a room must provide proof of marriage

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Onsite self parking (SAR 200 per day)

Other information

  • Smoke-free property
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Grocery/convenience store

What to do

  • Shopping

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Television in common areas

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible

Languages

  • Arabic
  • English
  • Hindi

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • WiFi is available in public areas for SAR 50 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of SAR 90 for adults and SAR 45 for children (approximately)

Children & extra beds

  • Rollaway beds are available for SAR 150.0 per night

Parking

  • Self parking costs SAR 200 per day
  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Swissotel Al Maqam Makkah Hotel Mecca
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah
Swissotel Al Maqam Makkah
Swissôtel Al Maqam Makkah Hotel
Swissôtel Al Maqam Makkah Mecca
Swissôtel Al Maqam Makkah Hotel Mecca

Frequently asked questions

Does Swissôtel Al Maqam Makkah offer free cancellation for a full refund?
Yes, Swissôtel Al Maqam Makkah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Swissôtel Al Maqam Makkah?
As of December 5, 2022, prices found for a 1-night stay for 2 adults at Swissôtel Al Maqam Makkah on December 9, 2022 start from P 16,183, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Swissôtel Al Maqam Makkah?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Swissôtel Al Maqam Makkah?
Sorry, pets aren't allowed.
Is parking offered on site at Swissôtel Al Maqam Makkah?
Yes. Self parking costs SAR 200 per day.
What are the check-in and check-out times at Swissôtel Al Maqam Makkah?
You can check in from 6:00 PM - 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
Are there restaurants at or near Swissôtel Al Maqam Makkah?
Yes, there's an onsite restaurant. Nearby restaurants include Alasema Ice Cream (4-min walk), Zam Zam Restaurant (2.4 mi), and Al Qasr (2.6 mi).
What's the area around Swissôtel Al Maqam Makkah like?
Swissôtel Al Maqam Makkah is in the heart of Mecca, a short 7-minute walk from Great Mosque of Mecca and 8 minutes' walk from Kaaba. Travelers say this hotel is in a good location.

Overall score and ratings

8.4

Very Good

8.7/10

Cleanliness

8.5/10

Staff & service

7.9/10

Amenities

8.6/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Very Good

The hotel is good and location is great. I have only one comment regarding the dinning options, there was very limited variety of food for dinner. Other than that it was fine.
Pakinam, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Location and accommodating
Great stay overall. The best part is that they accepted our request for a very late checkout as our flight got delayed. Duty manager Fahd and then another manager in the late afternoon honored our request. The location is great (under a couple of minute walk to the Haram gate (in between King Abdul Aziz gate and King Fahd gate). Though the walk is outside of the clock tower so it could get tough to walk in the summer months. The breakfast area is good with decent choices but the servers need more training as we had difficulty communicating with most of the server in English (or even Urdu).
Mohammad, 6-night family trip
Verified Hotels.com guest review

8/10 Very Good

AHMAD, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Mohammad, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mohammad, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Annum, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hamza Jameel, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

junior suite kaaba view was excellent very accessible to haram
GHULAM, 4-night trip
Verified Hotels.com guest review

6/10 Good

Value
No value for the money...service could be better.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

ABDALLAH, 3-night trip
Verified Hotels.com guest review