6/10 Good
April 28, 2024
Check in was horrific. I requested well in advance of check in the correct address and check in process only to be told they would contact me a week before. The week came and went, so I asked again. This time I was told 24 hours in advance I would get the information. This time also went by without contact. I contacted again only to be ghosted until I arrived in Lisbon. At this time the demanded we pay a room tax and security deposit before providing the request info. The only saving grace is the security deposit was not posted to my account. The room tax was posted about 12.50 Canadian. This cause great anxiety and compromised my enjoyment. Thy would only communicate with me via WhatsApp.
Thank you
Robert
Robert, 2-night family trip
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