Choose dates to view prices

Mama Shelter Lisboa

Photo gallery for Mama Shelter Lisboa

Free WiFi, bed sheets
Terrace/patio
Free WiFi, bed sheets
Free WiFi, bed sheets
Free WiFi, bed sheets

Overview of Mama Shelter Lisboa

Mama Shelter Lisboa

3.0 star property
3-star hotel with 2 restaurants, near Rossio Square

9.2/10 Superb

38 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
  • 24/7 front desk
Map
Rua do Vale de Pereiro 19, Lisbon, 1250-270

About this area

What's nearby

  • In Lisbon City Center
  • Rossio Square - 18 min walk
  • Santa Justa Elevator - 7 min drive
  • Commerce Square - 14 min drive
  • Castle of São Jorge - 17 min drive
  • Lisbon Oceanarium - 24 min drive
  • Belém Tower - 21 min drive

Getting around

  • Humberto Delgado Airport (LIS) - 21 min drive
  • Cascais (CAT) - 26 min drive
  • Rossio Station - 17 min walk
  • Santos Station - 26 min walk
  • Campolide Station - 28 min walk
  • Rato Station - 2 min walk
  • Rato Stop - 3 min walk
  • Jardim das Amoreiras Stop - 5 min walk

Restaurants

  • Chão de Pedra - 2 min walk
  • Pastelaria 1800 - 2 min walk
  • Real Fabrica - 3 min walk
  • Restaurante Pedro e o Lobo - 3 min walk
  • Aguas Livres - 4 min walk

About this property

Mama Shelter Lisboa

When you stay at Mama Shelter Lisboa , you'll be within a 10-minute drive of Rossio Square. You can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat. Public transportation is just a short walk: Rato Station is 2 minutes and Rato Stop is 3 minutes.

Languages

English, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Free antigen/rapid COVID-19 testing is available on site
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 3 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 130 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 3 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 2 restaurants
  • Bar/lounge

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services

Accessibility

  • Elevator

Languages

  • English
  • Portuguese

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Restaurant - Onsite restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 18 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Free antigen/rapid COVID-19 testing is available on site.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 3 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) and ALLSAFE (Accor Hotels).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards and cash.

Frequently asked questions

Does Mama Shelter Lisboa offer free cancellation for a full refund?
Yes, Mama Shelter Lisboa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mama Shelter Lisboa ?
This property confirms that free onsite COVID-19 testing (antigen/rapid screening) is available. Furthermore, guests must provide documentation related to COVID-19 at check-in, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at Mama Shelter Lisboa ?
Yes, cats and dogs are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mama Shelter Lisboa ?
Sorry, there's no onsite parking at Mama Shelter Lisboa .
What are the check-in and check-out times at Mama Shelter Lisboa ?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Mama Shelter Lisboa ?
No, this hotel doesn't have a casino, but Lisbon Casino (25-min drive) is nearby.
Are there restaurants at or near Mama Shelter Lisboa ?
Yes, there are 2 onsite restaurants. Nearby restaurants include Aguas Livres (4-min walk), Pastelaria Coimbra (4-min walk), and Estorias na casa da comida (4-min walk).
What's the area around Mama Shelter Lisboa like?
Mama Shelter Lisboa is in Lisbon City Center, a short 2-minute walk from Rato Station and 18 minutes' walk from Rossio Square.

Reviews

9.2

Superb

9.1/10

Cleanliness

9.1/10

Staff & service

9.4/10

Amenities

9.1/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very Good

Stewart, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sophia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay! Friendly & courteous staff! Location is not touristy. Hotel restaurant is extremely good and fun events.
Francisca, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

This hotel was perfectly located! We would choose this hotel again. We had no idea it has a great restaurant and rooftop bar when we booked. It's very popular with locals and it's happening in the evenings! Rooms were modern and cute and the staff was helpful and friendly. I highly recommend!!
Charles, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great design. Very nice staff. Restaurant downstairs serves delicious food. Cute rooftop. Very eco-friendly.
Inga, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Clean modern room, friendly and inviting staff. Would come stay again
Adam, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Heloisa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great central hotel
Great hotel, central to most places. Very clean, good eco products in rooms. Air con great, quirky vibe. Loved the rooftop bar area.
Scott, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We love it
The hotel is brand new, modern! The restaurant is amazing for breakfast, lunch or dinner! The staff was always very kind!
Heloisa, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel!
Fernando, 4-night trip
Verified Expedia guest review