HF Fénix Lisboa

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Overview of HF Fénix Lisboa

HF Fénix Lisboa

4-star property
4-star hotel with restaurant, connected to a shopping center, near Rossio Square

8.8/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Meeting Facilities
  • Laundry facilities
Map
Praca Marques de Pombal, 8, Lisbon, 1269-133
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business center
  • Business center
  • 7 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Lisbon City Center
  • Rossio Square - 19 min walk
  • Marquis of Pombal Square - 1 min drive
  • Santa Justa Elevator - 6 min drive
  • Castle of São Jorge - 23 min drive
  • Commerce Square - 13 min drive
  • Lisbon Oceanarium - 20 min drive
  • Jerónimos Monastery - 14 min drive
  • Belém Tower - 17 min drive

Getting around

  • Humberto Delgado Airport (LIS) - 19 min drive
  • Cascais (CAT) - 22 min drive
  • Entrecampos Station - 3 min drive
  • Rossio Station - 18 min walk
  • Campolide Station - 28 min walk
  • Marques de Pombal Station - 1 min walk
  • Parque Station - 8 min walk
  • Rato Station - 8 min walk

About this property

HF Fénix Lisboa

4-star hotel in the heart of Lisbon City Center
Near Rossio Square, HF Fénix Lisboa provides a terrace, a coffee shop/cafe, and a garden. Be sure to enjoy a meal at Restaurant Espaço Jardim, the onsite buffet restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and free newspapers
  • Luggage storage, 7 meeting rooms, and concierge services
  • A computer station, an elevator, and a front desk safe
  • Guest reviews say great things about the overall value and first-rate property condition
Room features
All guestrooms at HF Fénix Lisboa feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with hair dryers
  • TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

Languages

English, French, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 193 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests planning to arrive outside posted check-in hours must contact the reception desk in advance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 17 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French
  • Italian
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant Espaço Jardim - This buffet restaurant serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 12 per person (approximately)

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Self parking costs EUR 17 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Fénix Lisboa
HF Fénix
HF Fénix Lisboa
HF Fénix Lisboa Hotel
Hf Fenix Lisboa Hotel Lisbon
HF Fénix Lisboa Hotel Lisbon
Hf Fenix Lisboa Lisbon
HF Fénix Lisboa Lisbon
HF Lisboa
HF Fénix Lisboa Hotel
HF Fénix Lisboa Lisbon
HF Fénix Lisboa Hotel Lisbon

Frequently asked questions

Does HF Fénix Lisboa offer free cancellation for a full refund?
Yes, HF Fénix Lisboa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at HF Fénix Lisboa?
As of October 6, 2022, prices found for a 1-night stay for 2 adults at HF Fénix Lisboa on November 6, 2022 start from P 6,775, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at HF Fénix Lisboa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at HF Fénix Lisboa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at HF Fénix Lisboa?
Yes. Self parking costs EUR 17 per day.
What are the check-in and check-out times at HF Fénix Lisboa?
You can check in from 3:00 PM - midnight. Check-out time is noon.
Is there an onsite casino at HF Fénix Lisboa?
No, this hotel doesn't have a casino, but Lisbon Casino (22-min drive) is nearby.
What is there to do at HF Fénix Lisboa and nearby?
HF Fénix Lisboa has a garden.
Are there restaurants at or near HF Fénix Lisboa?
Yes, there's an onsite restaurant, Restaurant Espaço Jardim. Nearby restaurants include Kebabish (4-min walk), Restaurante Sapore (5-min walk), and Cacho Dourado (5-min walk).
What's the area around HF Fénix Lisboa like?
HF Fénix Lisboa is in Lisbon City Center, a short 1-minute walk from Marques de Pombal Station and 19 minutes' walk from Rossio Square. Travelers say this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

8.8/10

Cleanliness

8.9/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Good

man at checkin which told me to sign things without reading and acted rude regarding it. Really odd behaviour.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good
Alexander, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

amir, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

4/10 Fair

Not so good...
The Hotel localization is great but the service was indeed very bad. We arrived late night from a tour and our room was not made... Even on other nights we noticed that the room was poorly cleaned On the room itself there is not USB charging, not even a near bed outlet to charge our phones... We did not have a good experience with this Hotel....
Sergio, 4-night trip
Verified Hotels.com guest review

6/10 Good

Konstantinos, 4-night trip
Verified Hotels.com guest review

6/10 Good

Nice but not exceptional
The hotel is very well situated in the heart of Lisbon. It is a nice hotel but I must be honest was expecting more for what we paid.I was especially disappointed with the breakfast which in my families opinion was average at best. Overall not bad well situated, clean and comfortable but I would say over priced
Brad, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Aurelio, 1-night trip
Verified Expedia guest review

8/10 Very Good

racicchandra, 3-night trip
Verified Hotels.com guest review