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Hotel Cielo y Selva, San Cristobal de las Casas

3.0 star property
City-center hotel within easy reach of Na Bolom Cultural Museum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cielo y Selva, San Cristobal de las Casas

Iron/ironing board, free WiFi, bed sheets
Exterior
Arcade
Arcade
Arcade

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Free breakfast
  • Laundry facilities
  • Free parking
  • Pet friendly
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Front-desk safe
  • Snack bar/deli
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall
Feel at home
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Pets allowed
  • Cable TV service
The price is P2,206
P2,603 total
includes taxes & fees
Jan 16 - January 17, 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Iron/ironing board, free WiFi, bed sheets

Double Room

Highlights

Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, 1 King Bed, Ensuite

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Ensuite

Highlights

Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Iron/ironing board, free WiFi, bed sheets

Standard Room

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Queen Beds

Iron/ironing board, free WiFi, bed sheets

Double Room, 2 Queen Beds

Highlights

Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Daily housekeeping
Desk
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

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8.8 out of 10, Excellent, (403)
The price is P1,824
P2,152 total
includes taxes & fees
Dec 19 - Dec 20
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About the neighborhood

Map
Francisco I Madero #94, Barrio de Guadalupe, San Cristóbal de las Casas, CHIS, 29230

What's nearby

  • Na Bolom Cultural Museum - 7 min walk
  • Foro Cultural Kinoki - 8 min walk
  • Café Museo Café - 10 min walk
  • San Cristóbal de las Casas Cathedral - 11 min walk
  • Plaza 31 de Marzo - 11 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 92 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pasteleria Candilejas - ‬3 min walk
  • ‪Antojitos la Cheyona - ‬3 min walk
  • ‪Falafel 100% Vegetariano - ‬3 min walk
  • ‪Lum - Casa de Te - ‬3 min walk
  • ‪Yoi Sushi - ‬4 min walk

About this property

Hotel Cielo y Selva, San Cristobal de las Casas

When visiting San Cristóbal de las Casas, Hotel Cielo y Selva, San Cristobal de las Casas is a great choice to consider. Free perks include WiFi, self parking, and full breakfast daily between 7:30 AM and 10:30 AM.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 21 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets stay free
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free offsite parking within 16 ft
    • Street parking available
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–10:30 AM
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Café Esotérico - Onsite café.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Los Altos Hotel Spa San Cristobal de las Casas
Los Altos Hotel San Cristobal de las Casas
Los Altos San Cristobal de las Casas
Hotel Los Altos Hotel San Cristobal de las Casas
San Cristobal de las Casas Los Altos Hotel Hotel
Los Altos Hotel Spa
Los Altos
Hotel Los Altos Hotel
Los Altos Cristobal Las Casas
Los Altos Hotel
Hotel Cielo y Selva San Cristobal de las Casas
Hotel Cielo y Selva, San Cristobal de las Casas Hotel

Frequently asked questions

Are pets allowed at Hotel Cielo y Selva, San Cristobal de las Casas?
Yes, pets stay free.
Is parking offered on site at Hotel Cielo y Selva, San Cristobal de las Casas?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Cielo y Selva, San Cristobal de las Casas?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Cielo y Selva, San Cristobal de las Casas?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Cielo y Selva, San Cristobal de las Casas and nearby?
Recommended spots to visit include Na Bolom Cultural Museum (7-min walk) and Guadalupe Church (8-min walk), along with Foro Cultural Kinoki (8-min walk) and Café Museo Café (10-min walk).
What's the area around Hotel Cielo y Selva, San Cristobal de las Casas like?
Hotel Cielo y Selva, San Cristobal de las Casas is in De Guadalupe, a short 8-minute walk from Foro Cultural Kinoki and 11 minutes' walk from San Cristóbal de las Casas Cathedral.

Hotel Cielo y Selva, San Cristobal de las Casas Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Poor

Muy fría y húmeda
La habitación es muy pequeña, con mucha humedad creada por el baño, la ducha no cuenta con una ventilación apropiada, las paredes con salitre. En mi opinión la habitación fue improvisada, sin suficiente ventilación y la humedad le hacen ser una habitación muy fría y nada cómoda.
Pablo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was amazing
Lalo, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excelente servicio al cliente, especialmente de Adriana, que siempre estuvo dispuesta a ayudarnos en todos los sentidos. ¡Ella es asombrosa!
8-night romance trip
Verified CheapTickets guest review

6/10 Good

Hugo, 3-night trip
Verified Expedia guest review

8/10 Very Good

El baño muy chico, la recepcionista muy amable y atenta, los tours excelentes
Ana, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

We really enjoy our time in this hotel It’s small not so crowded and not expensive
Koby, 4-night romance trip
Verified Expedia guest review

6/10 Good

Stayed for 8 nights with my family and hotel served its purpose. Had a place to crash at a reasonable cost after taking part in continuous tours. Staff itself is very friendly but if you want a straight and concrete answer I recommend to check with the young male attendant or the lady who works the morning shift. Only complaint and bad experience was with with their private taxi service. We payed a fixed fee up front to the hotel. The driver who picked us up claimed he did not have any money and had us paid the toll road fees. . I immediately called the hotel. We ended up eating up the costs for the toll fees going to the airport. Next time, I will use a shared airport shuttle service like ADO or others like we did when we arrived to San Cristobal. We booked our own tours through a different agency to save some money. We ate at the restaurant once on our first day and the food is comparable to other restaurants. We had a tour on the first day and we were to be picked up at 8:00. The restaurant opens at 7:00 AM and you can order a la cart. The waiter mentioned to the cook that we had a tour and the cook replied back what did she want her to do. Hotel is about a 15-20 minute walk to the city center. Rooms are small, have a small window, and no ceiling fan. At night if you open the windows be prepare to listen to the tv from your neighbor, people coming in and out, and possibly people barfing on a weekend night which we experienced on our last day.
8-night family trip
Verified Expedia guest review

6/10 Good

8-night trip
Verified Expedia guest review

10/10 Exceptional

Lindsey, 2-night trip
Verified Expedia guest review

8/10 Very Good

El estacionamiento es en la calle, bajé a desayunar a las 10 no había nada y no sirven más desayuno que fruta y leche
ivannia, 1-night trip
Verified Hotels.com guest review

6/10 Good

Cómoda y relativamente cerca del centro
Antonio, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Personal muy amable, ayudaría dar variedad al desayuno aunq por el precio se entiende
MIGUEL ANGEL, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Todo muy bien
Humberto, 2-night family trip
Verified Expedia guest review

6/10 Good

Problemas siempre con la página.
Problemas como siempre con el check in por parte del hotel y la App porque no aparece el pago y hay que marcar a soporte.
Joel Jesús, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Naima, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente servicio
Un espacio muy bonito, superó mis expectativas, es muy limpio y muy amable el personal de recepción. Definitivamente volvería a hospedarme aquí.
Mariana, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Podría sugerir alguna cortina para la parte de enfrente de la habitación, por la mañana te despierta el Sol
Silvia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Es único, espacios acogibles y agradables
ana, 1-night trip
Verified Expedia guest review

8/10 Very Good

Atención del lobby excelente. Atención del comedor, mediocre. No hubo personal. Desayunos de mediana calidad Limpieza del baño del lobby, regular.
MIGUEL, 8-night romance trip
Verified Expedia guest review

6/10 Good

Freundliches Personal und günstiger Preis. Andere Gäste allerdings relativ laut bis in die Nacht hinein. Zimmer hatte kein Fenster.
Florian, 3-night trip
Verified Expedia guest review

8/10 Very Good

Todo muy bien, excelente servicio
Víctor Angel, 7-night trip
Verified Hotels.com guest review

4/10 Fair

Argenis Adan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

david, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Francisco, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Memo alvarez
Se nos hizo un hotel acogedor y acordé a lo que buscábamos, accesible, y bueno en la página aparece que está cerca del centro pero ya ahí la verdad no está tan cerca. Buen trato
Guillermo, 1-night trip with friends
Verified Hotels.com guest review