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Grand Palazzo Hotel

5.0 star property
Luxury hotel with outdoor pool, connected to the convention center, near Terminal 21 Pattaya

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Photo gallery for Grand Palazzo Hotel

View from room
Reception
In-room safe, desk, blackout drapes, iron/ironing board
View from room
Outdoor pool, pool umbrellas, sun loungers
Experience a luxurious stay at Grand Palazzo Hotel, with easy access to Art in Paradise and Pattaya Beach Road. Enjoy the playground, dry cleaning services, and delightful Royal Kitchen Restaurant. With free WiFi and an outdoor pool surrounded by sun loungers, you'll find everything needed for a memorable retreat.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Free WiFi
  • 24/7 front desk
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • Fitness center
  • Beach towels
  • Children's pool
  • Room service
  • Business center
  • 5 meeting rooms

For families (6)

  • Children stay free
  • Children's pool
  • Playground on site
  • Rollaway/extra beds
  • Refrigerator
  • Television

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premium Grand Suite with Terrace and Partial View

In-room safe, desk, blackout drapes, iron/ironing board

Premium Grand Suite with Terrace and Partial View

Highlights

Balcony
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 60 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Grand Room with Terrace and Partial View

In-room safe, desk, blackout drapes, iron/ironing board

Premium Grand Room with Terrace and Partial View

Highlights

Balcony
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite with Terrace and Partial View

In-room safe, desk, blackout drapes, iron/ironing board

Grand Suite with Terrace and Partial View

Highlights

Balcony
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 60 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room, Terrace, Partial Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Grand Room, Terrace, Partial Ocean View

Highlights

Balcony
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 2 Bedrooms, Partial Sea View

In-room safe, desk, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms, Partial Sea View

Highlights

Balcony
Separate dining area
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
2 bedrooms
Bathrobes
  • 100 sq m
  • Partial sea view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds OR 2 Twin Beds and 1 Double Bed

View all photos for Premium Room, 2 Bedrooms, Partial Sea View

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Bedrooms, Partial Sea View

Highlights

Balcony
Separate dining area
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
2 bedrooms
Bathrobes
  • 120 sq m
  • Partial sea view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 2 Twin Beds and 1 Double Bed

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About the neighborhood

Map
292 Moo 6 Petchtrakul Road, Naklua, Pattaya, Pattaya, Chonburi, 20150

What's nearby

  • Terminal 21 Pattaya - 10 min walk
  • Pattaya Beach Road - 11 min walk
  • Pattaya Beach - 12 min walk
  • Central Pattaya - 4 min drive
  • Walking Street - 5 min drive

Getting around

  • Utapao (UTP-Utapao Intl.) - 44 min drive
  • Pattaya Station - 11 min drive
  • Pattaya Tai Station - 15 min drive
  • Bang Lamung Station - 22 min drive
  • Area shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪Coffee World - ‬5 min walk
  • ‪Hachiban Ramen - ‬6 min walk
  • ‪โต้ง ชลวัว - ‬5 min walk
  • ‪MK Restaurant - ‬3 min walk
  • ‪Differ - ‬3 min walk

About this property

Grand Palazzo Hotel

Grand Palazzo Hotel offers a great location, putting you within a 15-minute walk of Pattaya Beach Road and Pattaya Beach. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Royal Kitchen Restaurant, which serves Thai cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a children's pool are other highlights at this luxurious hotel.

Languages

Chinese (Mandarin), English, Korean, Thai

At a glance

DONE

Hotel size

    • 287 rooms
    • Arranged over 17 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Offsite

    • Area shuttle*
    • Free beach shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Grocery/convenience store

What to do

  • Free beach shuttle
  • Beach nearby

Working away

  • Business center
  • 5 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Royal Kitchen Restaurant - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 500 for adults and THB 250 for children
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for THB 1500.0 per day

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

Grand Palazzo Hotel Pattaya
Grand Palazzo Pattaya

Frequently asked questions

Does Grand Palazzo Hotel offer free cancellation for a full refund?

Yes, Grand Palazzo Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Palazzo Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Grand Palazzo Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Palazzo Hotel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Grand Palazzo Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at Grand Palazzo Hotel and nearby?

Grand Palazzo Hotel has an outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near Grand Palazzo Hotel?

Yes, Royal Kitchen Restaurant offers Thai cuisine.

Does Grand Palazzo Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Grand Palazzo Hotel like?

Grand Palazzo Hotel is in Central Pattaya, a short 11-minute walk from Pattaya Beach Road and 12 minutes' walk from Pattaya Beach.

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Grand Palazzo Hotel Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Exceptional

I liked the location a lot! Next door you can buy things at the 7eleven, many shopping centers & soho street & restaurants & massages 💆‍♀️
Yahaira, 1-night trip

8/10 Very good

Spacious room
Darryl, 13-night trip

8/10 Very good

Good Hotel
MINGJIE, 1-night trip

8/10 Very good

good
Kei Wai, 4-night trip

10/10 Exceptional

Room was massive and the bed was very comfortable. Staff were awesome to deal with and very helpful. I would definitely stay here again.
George, 1-night trip

2/10 Poor

Will never return.
This is Hotels.com / Expedia bad quality work by far. The Hotel I like a TEMU version of a 5 star hotel and they present it as such top of the line. If they made a quality test it wouldn’t get over 3 stars in western quality. Cheap solutions, procrastination of service and no willingness to service their customers. This isn’t the hotels fault - it’s the Hotels/expedia responsibility not to oversell a product.
How to make a cheap doorlock to the bathroom
Very cheap furniture with discount feeling
Non functioning doorpump
Martin, 5-night trip

4/10 Fair

Hotel reception can't find my booking, althougth i show my booking record, at the end they find the booking with other name because data enter mistake. After i go up the room, there is not my room type in my booking, i need to ask reception again, this time they says room type name and picture are not match in hotels.com by marketing team foul. The wifi is not work, i need to ask reception again. The shower head is break but i dont want to go reception again, it's so hard to report the items one by one. There are too much mistakes within my stay period.
2-night trip

8/10 Very good

Good location, nice big room, loud dance music all night from a nearby club
carl, 2-night trip

10/10 Exceptional

Great value and great service!!
Jared, 1-night trip

10/10 Exceptional

good hotel,good location, good swimming pool
The hotel is good and the location is good. Swimming pool is good as well. The air condition was too cold.
zou, 1-night trip

10/10 Exceptional

Great value and wonderful and responsive service!
Jared, 1-night trip

8/10 Very good

I can recommend this hotel. The staff is quiet friendly and cares very good about customer. The breakfast buffet cut be more generous with a coffee (there's only filter coffee) and I missed cheese.
Christian, 6-night trip

10/10 Exceptional

Perfect coming back next year.
Scott, 1-night trip

8/10 Very good

Oo
Sasa, 10-night trip

8/10 Very good

Cons and pros
The breakfast was underwhelming. There was a black spot in the hallway ceiling which looked concerning. The TV has limited options. The room was very spacious. Room service was decent. Workers and people were incredibly friendly. Location was close to a laundromat, 7/11, big c mall, and the beach. Very good price point but I think I got lucky with that. Would stay again if I got the same deal.
Jonathan, 3-night trip

10/10 Exceptional

Exemplary Service
Palin was an absolute gem. From the time I made initial contact prior to arrival, to my time of check out, she went above and beyond to make everything about my stay as comfortable as could be. She gave great local recommendations as well as helped orchestrate my travels to a major city about 90 minutes away. She is definitely a valued member at the Grand Palazzo Hotel Pattaya
Michael, 17-night trip

6/10 Good

Yes and No
The hotel is very old and needs renovation. Location is very good. Breakfast is very very basic. Mostly Thai food and doesn’t have a good variety.
Amin, 2-night trip

4/10 Fair

It was a lot of bugs in the room, in the bathroom, on the walls, on the floor and in the bed. Changed room, Next room was much better But still a couple of bugs there
Idun, 1-night trip

4/10 Fair

1. Dirty sofa 2. Very noisy 3. The whole prop. is run down 4. The hallway smells moldy 5 No hot water, it’s just medium 6. The breakfast buffet is good
Young, 4-night trip

6/10 Good

Shower head is sooooo old, rusty & water comes out in different directions & not straight down. Hand held shower head never worked
Krishna, 3-night trip

6/10 Good

Room was really big but, few things I picked up on. No charging plugs next to either side of the bed and only 2 plugs in the room, one for the kettle located in the coffee area and another plug at the writing table. The tap in the sink are quite old and stiff to use and had to use a lot of energy to turn it on and off. Breakfast was a big miss and only used it once in our 5 day stay. Not much choices to choose from and flies were having their breakfast as well on the open food. Location is good as it’s not that far from the beach or shopping centre. There is the hotel van that takes you to the beach but only leaves at a certain time in the day. Upon arrival, staff checked us into the wrong room and had to go down to explain which they resolved. Next day going for breakfast, we had the lady who ticks off the rooms for breakfast chasing us around with a bill and asking us to pay for breakfast even though we had already paid for the entire stay. No apology on her end. Average hotel to be honest
Reneil, 5-night trip

10/10 Exceptional

Dawoon, 1-night trip

6/10 Good

Ted, 5-night trip

6/10 Good

Martin, 2-night trip

8/10 Very good

SEOKKOO, 5-night trip