2/10 Poor
July 16, 2024
I had one large suitcase, a carry-on and my backpack. Nowhere in the ad does it state that there is no elevator to get to the room. Horrible!!! Place was impecable, Ann was nice, however I was told I would need to check in myself and when I got there after carrying all that luggage on my own upstairs, Ann and her son happened to be on site. I checked out very early in the morning, left my tax money plus a tip of 8 Euros and sent a message to Ann letting her know where I placed the money, and the keys; haven't heard from her since. The ad shows as if this was a boutique hotel, but it is not!!! It is three rooms on a wing of the property on the second floor. Very deceiving and false advertisement. I like the location, close to restaurants and walking distance to attractions. Room super clean. However, very inconvenient for me as I had to carry all that luggage upstairs and then down again when I left.
Paola
Paola, 2-night trip
Verified Expedia guest review