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Mama Shelter Roma

Photo gallery for Mama Shelter Roma

Exterior
Indoor pool
Indoor pool
Indoor pool
Terrace/patio

Overview of Mama Shelter Roma

VIP Access

Mama Shelter Roma

4.0 star property
Rome hotel with 2 restaurants and spa, aimed at LGBTQ guests

9.2/10 Superb

217 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
Map
Via Luigi Rizzo 20, Rome, 136
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Spa tub
  • In-room childcare
  • 2 meeting rooms
For families
  • Playground on site
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • In Vatican
  • Vatican Museums - 12 min walk
  • St. Peter's Square - 21 min walk
  • Sistine Chapel - 25 min walk
  • St. Peter's Basilica - 25 min walk
  • Castel Sant'Angelo - 29 min walk
  • Villa Borghese - 35 min walk
  • Piazza del Popolo - 35 min walk
  • Piazza Navona - 36 min walk
  • Campo de' Fiori - 39 min walk
  • Stadio Olimpico - 43 min walk

Getting around

  • Fiumicino - Leonardo da Vinci Intl. Airport (FCO) - 33 min drive
  • Ciampino Airport (CIA) - 42 min drive
  • Rome Valle Aurelia Station - 10 min walk
  • Rome Appiano Station - 14 min walk
  • Rome Balduina Station - 21 min walk
  • Cipro Station - 3 min walk
  • Valle Aurelia Station - 11 min walk
  • Ottaviano - San Pietro - Musei Vaticani Station - 14 min walk

Restaurants

  • Bar La Coccinella - 3 min walk
  • Beere Mangiare & Co - 3 min walk
  • Secondo Tradizione - 1 min walk
  • Rossovivo - 5 min walk
  • Ristorante Nikko - 4 min walk
Map

About this property

Mama Shelter Roma

Mama Shelter Roma features a rooftop terrace and puts you within a 15-minute walk of Vatican Museums. Guests can be pampered with spa services at the spa and grab a bite to eat at one of the 2 restaurants. An indoor pool, a bar/lounge, and a fitness center are other highlights at this upscale hotel. The property is just a short walk to public transportation: Cipro Station is 3 minutes and Valle Aurelia Station is 11 minutes.

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of CovidClean (Safehotels - global expert) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 217 rooms

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (up to 26 lbs per pet)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
  • Caters to LGBTQ guests

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Playground
  • Childcare in room (surcharge)
  • Children's games
  • Toys
  • Art supplies

Working away

  • 2 meeting rooms
  • Coworking spaces

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Closed captioned TV
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 55-inch flat-screen TV

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Travel crib
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mama Baths. The spa is equipped with a sauna.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Winter Garden - Onsite restaurant.
Mama Pizzeria - This restaurant specializes in pizza. Open daily.
Summer Garden - Onsite rooftop bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 per person

Children & extra beds

  • In-room babysitting is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 9:30 PM
  • Children under 12 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) and ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert) and COVID-19 Guidelines (CDC).

Policies

<p>This property caters to LGBTQ guests. </p><p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards. Cash is not accepted.</p><p>Cash transactions at this property cannot exceed EUR 999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. </p>

Also known as

Mama Shelter Roma
Mama Shelter Roma Rome
Mama Shelter Roma Hotel
Mama Shelter Roma Hotel Rome
Mama Shelter Roma (Opening May 2021)

Frequently asked questions

Does Mama Shelter Roma offer free cancellation for a full refund?
Yes, Mama Shelter Roma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mama Shelter Roma ?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mama Shelter Roma ?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 9:30 PM.
Are pets allowed at Mama Shelter Roma ?
Yes, pets are welcome, with a maximum weight of 26 lbs per pet. There's a charge of EUR 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mama Shelter Roma ?
Yes. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Mama Shelter Roma ?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Mama Shelter Roma and nearby?
Mama Shelter Roma has a spa, an indoor pool, and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Mama Shelter Roma ?
Yes, there are 2 onsite restaurants, featuring pizza.
What's the area around Mama Shelter Roma like?
Mama Shelter Roma is in Vatican, a short 3-minute walk from Cipro Station and 12 minutes' walk from Vatican Museums.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.1/10

Staff & service

9.1/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very Good

Lovely hotel - but no morning coffee in room!
We loved staying at this hotel - it has a great vibe and an amazing smell. The pool was lovely, as was the sauna however, the steam room was not working when we were there. The gym was great too. The bed itself was comfortable however, the pillows that came with the bed were not and for that reason, we didn't get the best night's sleep that we had wanted. Staff are helpful and friendly. We stayed over New Year's and as we were getting ready for NYE, the showers were cold and when I advised the front staff, they said it was because they were fully booked and so the hot water must have run out - not something I would expect from a four star rated hotel. This is rated as a four star hotel however, there are NO facilities in the room for making tea and coffee and this was a big downside for us! The reception is not open 24/7 and the restaurant isn't either and is only open from 7am and we are early risers, so we could not get a coffee before 7am and we were charged for it each morning. It's an expensive, four star hotel and to not get a free coffee each morning was a downside and for this reason, I would not stay there again. I would always have expected a four star hotel to have provided at least the means of making a coffee in the room in the morning.
Nicole, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Reception was very helpful. The restaurant isn’t worth using. You can get reasonable breakfast anywhere in Roma. Glad we didn’t include it in the reservation.
Verified Expedia guest review

10/10 Exceptional

Great funky hotel.
Very cool hotel . Very clean and friendly staff. Would highly recommend
Gerardo, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

The staff was friendly and helpful. The restaurant food was Great. Couldn’t enjoy the balcony because of penguins poop.( house cleaning tried to come and clean it. Disappointed that the rooftop restaurant was already closed for the season. We loved the pool but would like to see a Hot Tub installed, as well. Overall, we enjoyed our stay there.
Sharon, 7-night trip
Verified Expedia guest review

6/10 Good

Jonathan, 1-night trip
Verified Expedia guest review

8/10 Very Good

Some staff were excellent, some not friendly at front desk. If someone is new to the area, not helpful
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

6/10 Good

We felt that the price of the Hotel was quite expensive for the amenities whizz was basically the room. We were extremely tired when arriving at the Hotel as we had just came off a long flight from Canada and they were NOT flexible at all to check in the room a little bit earlier. Lots is people in the reception area the same.
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review