Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive
New Orleans Union Passenger Terminal - 22 min walk
Canal at South Claiborne Stop - 2 min walk
Canal at North Claiborne Stop - 3 min walk
Canal at LaSalle Stop - 3 min walk
Restaurants
Monkey Board - 9 min walk
Chapter IV - 8 min walk
Ruby Slipper Cafe - 8 min walk
Holiday Street Car Restaurant - 10 min walk
The Sazerac Bar - 10 min walk
About this property
TownePlace Suites New Orleans Downtown/Canal Street
TownePlace Suites New Orleans Downtown/Canal Street puts you in a great location, within a 15-minute walk of Canal Street and Caesars Superdome. You can visit the 24-hour fitness center for a workout or unwind with a drink at one of the 2 bars/lounges. Also, Bourbon Street and Caesars New Orleans Casino are just a 5-minute drive away. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Canal at South Claiborne Stop is 2 minutes and Canal at North Claiborne Stop is 3 minutes.
Languages
English
At a glance
Hotel size
105 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite valet parking (USD 39 per night)
Onsite RV/bus/truck parking (fees apply)
Offsite parking within 499 ft (USD 20 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning
2 bars/lounges
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Working away
Business center
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free grocery shopping service
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Built in 2017
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
Vegetarian dining options
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Transfer shower
Lever door handles
Room amenities
Be entertained
50-inch Smart TV
Premium digital channels
Netflix
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom
Separate bathtub and shower
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
Dishwasher
More
Housekeeping (on request)
Connecting/adjoining rooms available
Recycling
Water-efficient showers only
Mobile key entry
Special features
Dining
Vue, an ELEVATED rooftop - This rooftop bar specializes in local cuisine and serves light fare only. Happy hour is offered.
Lobby Lounge - This lobby lounge specializes in local cuisine and serves light fare only. Happy hour is offered. Open daily.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: USD 150.00 per stay
Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay
Parking
Valet parking costs USD 39 per night
RV/bus/truck parking is available for an extra charge
Parking is available nearby and costs USD 20 per night (499 ft away)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street
TownePlace Suites Canal
TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites New Orleans Downtown/Canal Street New Orleans
Frequently asked questions
Does TownePlace Suites New Orleans Downtown/Canal Street offer free cancellation for a full refund?
Yes, TownePlace Suites New Orleans Downtown/Canal Street does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at TownePlace Suites New Orleans Downtown/Canal Street?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 150.00 per accommodation, per stay, and there's also a deposit of USD 150.00 per stay. Service animals are exempt from fees.
Is parking offered on site at TownePlace Suites New Orleans Downtown/Canal Street?
Yes. Valet parking costs USD 39 per night. RV/bus/truck parking is available.
What are the check-in and check-out times at TownePlace Suites New Orleans Downtown/Canal Street?
Check-in start time: 4 PM; Check-in end time: 2 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at TownePlace Suites New Orleans Downtown/Canal Street?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (2-min drive) and Fair Grounds Race Course (5-min drive) are both nearby.
What is there to do at TownePlace Suites New Orleans Downtown/Canal Street and nearby?
TownePlace Suites New Orleans Downtown/Canal Street has 2 bars and a 24-hour fitness center.
Does TownePlace Suites New Orleans Downtown/Canal Street have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around TownePlace Suites New Orleans Downtown/Canal Street like?
TownePlace Suites New Orleans Downtown/Canal Street is in New Orleans Central Business District, a short 2-minute walk from Canal at South Claiborne Stop and 13 minutes' walk from Caesars Superdome.
TownePlace Suites New Orleans Downtown/Canal Street Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
December 6, 2024
More than what was expected.
Our stay was very positive. Room was clean comfortable and efficient with microwave and refrigerator. Housekeeping did a good job. Located less than 5 miles from French quarter right on canal with the street car stop right outside the hotel doors. Walked to subway, a Vietnamese restaurant and WeDay for fish n wings.
Verified traveler
4-night trip
Verified Hotels.com guest review
6/10 Good
December 6, 2024
Ronald
Ronald, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 25, 2024
Very Accommodating
Appreciated the hotel storing our luggage on the final day of our trip!
Edward
Edward, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
November 22, 2024
Best staff in town.
Amazing staff. Very helpful and welcoming.
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
November 21, 2024
Nola getaway
We really enjoyed our stay . The bed was good, the staff very friendly. Excellent service
Farley
Farley, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
November 20, 2024
Nice, large room.
Very nice room. Clean. Was larger than I expected and had a fridge and stove actually, which I did not need but nice if I did. Only complaint was I could not get the temperature in the room comfortable. It felt very humid/damp despite putting the AC down to the point that I was too cold
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
November 13, 2024
Paul
Paul, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 28, 2024
Great choice
The hotel was nice. It’s about a 15 minute walk to Bourbon street. The staff was great.
Nicole
Nicole, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 17, 2024
Carl
Carl, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
September 20, 2024
The staff was unbelievably the sweetest people ever! The location of the hotel to restaurants, attractions, and Bourbon Street were within walking distance to many great spots. 10/10 recommend.
Marquazia
Marquazia, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
September 12, 2024
Personnel was great
Leonard
Leonard, 1-night trip
Verified Expedia guest review
10/10 Exceptional
September 12, 2024
Desk person was very polite and helpful about early check in.
Leonard
Leonard, 1-night trip
Verified Expedia guest review
10/10 Exceptional
September 9, 2024
Will definitely be staying here again
Lessly
Lessly, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
September 4, 2024
Melissa
Melissa, 3-night trip
Verified Expedia guest review
10/10 Exceptional
August 31, 2024
hotel was very clean and all the staff was very courteous
Aundrea
Aundrea, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
August 29, 2024
Kentarius
Kentarius, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
August 27, 2024
Marvin is the best.
Marvin/Marvel was excellent his customer service was phenomenal I wish they had more people like him in the world I will stay there even if the hotel wasn’t at it’s best long as he is a part of your customer service team. He went over and beyond and his multi task skills is the best I ever seen in any establishment I ever visited I give him 20 stars because he was just that great
Sabrina
Sabrina, 1-night trip
Verified Hotels.com guest review
6/10 Good
August 24, 2024
There was only 1 elevator working the whole time I was there and you had to stand in line for a long time to get on
rooms were wonderful
brenda
brenda, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
August 19, 2024
The property is wonderful I give it a 10 the only down is that there is no swimming pool
Joyce Maxine
Joyce Maxine, 3-night trip
Verified Expedia guest review
2/10 Poor
August 9, 2024
Horrible
jean
jean, 3-night family trip
Verified Expedia guest review
8/10 Very Good
August 7, 2024
Room nice, clean updated loved the price
Alecia
Alecia, 2-night romance trip
Verified Expedia guest review
2/10 Poor
August 4, 2024
Jovanni
Jovanni, 2-night trip
Verified Expedia guest review
4/10 Fair
July 26, 2024
Didn’t have a card to gain access to room. Front desk tonya? Nice and the guy that works front desk we started off bad at check in but was good after. Valet guy works nights zero stars. Couldn't purchase anything. I was checked out and in Florida when anpther front desk called for a debit card. Maam im not even in Louisiana anymore.
Deidra
Deidra, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
July 25, 2024
Michael
Michael, 4-night business trip
Verified Hotels.com guest review
8/10 Very Good
July 24, 2024
The computers at the front desk weren’t working our full stay.