Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only

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Overview of Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only

Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only

4.0 star property
Adults-only beachfront property with spa, near Playa Dorada Golf Course

7.6/10 Good

394 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Laundry facilities
Map
Playa Dorada Complex, Puerto Plata, 570000
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Fitness center
  • Free use of bicycles
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Spa tub
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Playa Dorada
  • Playa Dorada - 3 min walk
  • Cofresi Beach - 30 min drive
  • Sosua Beach - 30 min drive

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 22 min drive
  • Cibao Intl. Airport (STI) - 94 min drive

About this property

Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only

4-star all-inclusive property in the heart of Playa Dorada
Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only is located close to Playa Dorada, and provides a free breakfast buffet, 18 holes of golf, and a beach bar. With a white sand beach, beachfront dining, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a body treatment, a manicure/pedicure, or a massage at the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature international cuisine and a poolside location. The gym offers yoga classes and aerobics classes; other things to do include kayaking, rowing/canoeing, and parasailing. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Free bicycle rentals, an outdoor tennis court, and ATM/banking services
  • Coffee/tea in the lobby, a gift shop, and a porter/bellhop
  • Guest reviews say good things about the breakfast, beach locale, and helpful staff
Room features
All guestrooms at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only have comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • 40-inch flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and phones

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Tennis rackets

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 180 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast
  • 5 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Snorkeling
  • Surfing/body boarding
  • Windsurfing
  • Shopping
  • Golf lessons nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 18 holes of golf
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • 24-hour pool access

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Raised toilet seat

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Tennis rackets

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

V Kitchen - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Blend - This restaurant specializes in Fusion cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Rosmarino - This beach restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Puebla 222 - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Sofrito - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Renovations and closures

The property is closed during November, June, July, August, September, and October.

Pool, spa, & gym (if applicable)

  • Pool open 24-hours
  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Viva Wyndham V Heavens Adults All Inclusive Puerto Plata
Viva Wyndham V Heavens Adults Puerto Plata

Frequently asked questions

Is Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only currently open?
The property is closed during November, June, July, August, September, and October.
Does Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only offer free cancellation for a full refund?
Yes, Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only?
Yes, there's an outdoor pool. Guests have 24-hour pool access.
Are pets allowed at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only?
Yes, there's free self parking.
What are the check-in and check-out times at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only?
You can check in from 3:00 PM - anytime. Check-out time is noon.
Is there an onsite casino at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only?
No, this property doesn't have a casino, but Coral Reef Casino (8.2 mi) is nearby.
What is there to do at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only and nearby?
Have fun with onsite activities like kayaking, parasailing, and sailing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics, Pilates, and volleyball. Indulge in a treatment at the spa and soothe your senses in the spa tub. Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only also has an outdoor pool and a fitness center, as well as spa services and a garden.
Are there restaurants at or near Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only?
Yes, there are 5 onsite restaurants, featuring alfresco dining and international cuisine. Nearby restaurants include Lucia (3-min walk), Ristorante Passatore (3-min walk), and Green Jack (12-min walk).
What's the area around Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only like?
Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only is in Playa Dorada, a short 3-minute walk from Playa Dorada. Travelers say this property is in a good location.

Overall score and ratings

7.6

Good

8.3/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.7/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Very Good

marcelo, 6-night trip
Verified Expedia guest review

8/10 Very Good

El hotel es un poco pequeño pero es bueno. Excelente para descansar.
Yesmil, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Eldean H, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Kevin, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I didn’t like the beach was farther than what I expected
Carmen, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Staff was nice and attenive at points. Dood options werent the best. Sounds great when you think 24hr room service. Turns out its true but after 11pm only food you can get in the ebtire resort was tuna sandwich,chicken salad sandwich or fruit. Thought maybe take something from buffet up to room for later,but nope no microwave in resort.
Malik, 5-night romance trip
Verified Expedia guest review

6/10 Good

friendly staff, not much to do at property, boring
Carlos, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Good stay, but could be better.
The plus (+) : The greeters were helpful as well as the check-in receptionist. The pool area very clean. The beach was also clean and great place to be at for soaking the sun. The buffet food was good. The Neg.(- ) : The bed was not as plush, but a bit hard. The Restaurants were lacking consisting flavors, at times the food was look warm. The flavored alcohol drinks were sugary and of what seemed very inexpensive brands. When mixed drinks were consumed it left us feeling full and bloated. Too much sugar. The alcohol of known brands displayed were only for "Club Members". Should consider to have costumers provided with quality drinks for a better experience.
Pool side and sunny skies.
3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Although small the resort was very nice. One of the cleanest resorts I have been to.
Evan, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff was amazing and very friendly. The property is beautiful. Not a big resort, which is what we love. Short walk to the Beach was enhanced with a small lake full of tropical life, which was absolutely amazing. The beach was clean with lots of chairs and plenty of shade. There were four restaurants and a buffet. The food was delicious. We had a regular room with king size bed, which was very comfortable. My only complaint is that the room was small, which would not bother me if there was room to hand wet stuff. Couple of chairs would go a long way. Otherwise, we were very happy and we would go back in a heartbeat. Thank you.
Visnja, 7-night family trip
Verified Expedia guest review