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Hotel Los Lagos Spa & Resort

3.5 star property
Family-friendly hotel with 11 outdoor pools, near Baldi Hot Springs

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Photo gallery for Hotel Los Lagos Spa & Resort

Indoor pool, 11 outdoor pools, pool umbrellas, sun loungers
Private kitchenette
Private kitchen
In-room safe, free WiFi, bed sheets
Lake
Nestled near Arenal Volcano National Park, Hotel Los Lagos Spa & Resort offers a family-friendly retreat with a free breakfast buffet, poolside bar, and Fangus spa. Relax in the hot springs or explore onsite activities like ziplining and horseback riding. With 11 outdoor pools and an indoor pool with a waterslide, guests can unwind amidst lush gardens.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 11 outdoor pools and indoor pool
  • Hot springs
  • Nightclub
  • Children's pool
  • Hot tub
  • Waterslide
  • Pool bar
  • Room service
  • Business center

For families (6)

  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

9.0 out of 10
Wonderful
(37 reviews)

Highlights

Patio
Air conditioning
Free rollaway/extra beds
Plasma TV
Private bathroom
Hair dryer
Cable channels
Wardrobe or closet
  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

9.2 out of 10
Wonderful
(106 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Mini-fridge
Plasma TV
Private bathroom
Hair dryer
Cable channels
Wardrobe or closet
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

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9.6 out of 10, Exceptional, 1,006 reviews
The price is P16,957
P19,161 total
includes taxes & fees
Jul 8 - Jul 9
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About the neighborhood

Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.2 km
  • Paradise Hot Springs - 13 min walk - 1.1 km
  • Kalambu Hot Springs - 14 min walk - 1.2 km
  • Baldi Hot Springs - 16 min walk - 1.4 km
  • Ecotermales Fortuna - 2 min drive - 1.5 km

Getting around

  • La Fortuna (FON-Arenal) - 10 min drive
  • Juan Santamaria Intl. Airport (SJO) - 168 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Virgita Ristorante - ‬12 min walk
  • ‪Ginger Sushi - ‬11 min drive
  • ‪La Saca Restaurant - ‬6 min drive
  • ‪Agua Ardiente Pool Bar - ‬7 min drive
  • ‪Restaurante Ti-Cain - ‬4 min drive

About this property

Hotel Los Lagos Spa & Resort

Hotel Los Lagos Spa & Resort is just 4.8 mi (7.8 km) from the airport and offers a shuttle. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or reflexology, and international cuisine is served at Las Palmas, which is open for breakfast, lunch, and dinner. Other highlights include 11 outdoor pools, an indoor pool, and a nightclub. The pool and helpful staff get great marks from fellow travelers.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 96 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • The front desk is open daily from 6:00 AM - 10 PM
    • Front desk staffed during limited hours

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options

Transfers

    • Airport shuttle*

Offsite

    • Area shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's pool
  • Waterslide

What to do

  • Hiking/biking trails
  • Horse riding/rentals
  • Ziplining
  • Hot springs

Working away

  • Business center
  • 2 meeting rooms
  • Conference space (5382 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 11 outdoor pools
  • An indoor pool
  • Full-service spa
  • Nightclub
  • Hot tub
  • Waterslide
  • At least 80% of food locally-sourced
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Accessible shuttle
  • Wheelchairs available on site
  • Pool access ramp on site
ROOM

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 50+ Mbps)

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Recycling
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.

Dining

Las Palmas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna
HELP_OUTLINE

Frequently asked questions

Does Hotel Los Lagos Spa & Resort offer free cancellation for a full refund?

Yes, Hotel Los Lagos Spa & Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Los Lagos Spa & Resort?

Yes, there are 11 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at Hotel Los Lagos Spa & Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Los Lagos Spa & Resort?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Los Lagos Spa & Resort?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Los Lagos Spa & Resort?

Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Los Lagos Spa & Resort and nearby?

Have fun with onsite activities like horseback riding, ziplining, and hiking. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 11 outdoor swimming pools. Hotel Los Lagos Spa & Resort also has a nightclub and a waterslide, as well as spa services and a garden.

Are there restaurants at or near Hotel Los Lagos Spa & Resort?

Yes, Las Palmas offers international cuisine.

What's the area around Hotel Los Lagos Spa & Resort like?

Hotel Los Lagos Spa & Resort is a short 12-minute walk from Baldi Hot Springs and 19 minutes' walk from Ecotermales Fortuna. Travelers say that the hotel is in a great location.

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Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Room
View
Service staff
Hot springs
Breakfast
Food
Volcano
Children
Restaurant
Family friendly

What guests liked

  • The property offers various pools, including thermal pools, hot springs, and waterslides, providing a fun and relaxing experience for guests. (188 reviews)
  • Breakfast was consistently described as great, delicious, and had a wide variety of choices. (149 reviews)
  • The hot springs and pools were amazing, clean, and offered a variety of temperatures and features. (75 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Amazing place and so affordable
3-night trip

10/10

Fantastic stay!!
5-night trip

10/10

Love this place, 7th time
1-night trip

10/10

Great resort.
1-night trip

8/10

Our family stay at Los Lagos was great. Our room had a great view and the pools were great. The waterslides were super fun for the whole family. The breakfast was fantastic and convenient every morning. The pizza from the pool bar was delicious. The zip line right on the property was super fun and the guys were super safe and kind. The property was beautiful. Would definitely recommend!
4-night trip

10/10

Beautiful property very kid friendly Great prices & great food!
2-night trip

10/10

Fantastic, would stay here again!
3-night trip

10/10

Room was great, food was great, pools and activities were great. This was a highlight of our already wonderful trip. I definitely recommend. I only wish we could have stayed longer.
1-night trip

10/10

Great resort to stay and enjoy hot spring and onsite excursions
3-night trip

10/10

Loved mineral springs and breakfast buffet selection. Ziplining on the property.
5-night trip

10/10

Great place! Our family enjoyed it very much.
2-night trip

10/10

Wonderful stay. The resort is beautiful.
2-night trip

10/10

Best resort views I've stayed at!! Amazing resort.
1-night trip

6/10

It was a beautuful resort. We did find a coxk roach in our room the first night and i am actually allergic to them. Room smelled funny. Restaurant was good then just skimped on cwrtain foods like bread.
3-night trip

10/10

Beautiful grounds with gorgeous foliage. Pool and hot springs were a highlight. Excellent meals and a good location to access local attractions. All the staff we encountered were friendly and helpful.
3-night trip

10/10

We really enjoyed the property. Would definitely recommend to others and would stay again.
1-night trip

10/10

Very kind staff and proximity to restaurants/activities.
3-night trip

10/10

We Loved it we will return property was beautiful
1-night trip

8/10

Very nice location and view.
2-night trip

10/10

This is our second stay at Los Lagos and we hope to be back. The hot springs are absolutely amazing.
2-night trip

10/10

Everything about this resort was excellent! Thank you
4-night trip

10/10

We had a fantastic time at Los Lagos. The room was comfortable, well equipped and clean. The hot spring pools were amazing and clean. We really appreciated the natural setting and natural pools woven around the hotel and pools, which attracted wildlife. The breakfast buffet was great including good vegetarian options. Staff were great. Would definitely go back!
4-night trip

10/10

Great restaurant and hot springs pools. Also, wonderful swim up pool bar. Wish we had stayed longer.
1-night trip

10/10

We had a great few days. Property was clean with a great buffet breakfast. Views were incredible and close to things to see and do. Staff was very helpful and friendly. We would definitely stay again!
3-night trip

10/10

The hot springs were my favorite feature of the resort.
4-night trip