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Hotel Los Lagos Spa & Resort

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Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Hotel Los Lagos Spa & Resort

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Hotel Los Lagos Spa & Resort

3.5 star property
Family-friendly hotel in La Fortuna with 11 outdoor pools and spa

9.2/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 11 outdoor pools and indoor pool
  • Hot springs
  • Nightclub
  • Children's pool
  • Spa tub
  • Waterslide
  • Pool bar
  • Room service
  • Business center
For families
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Arenal Volcano - 6 min drive
  • Arenal Volcano National Park - 7 min drive
  • La Fortuna Waterfall - 12 min drive
  • Lake Arenal - 14 min drive

Getting around

  • La Fortuna (FON-Arenal) - 10 min drive
  • Juan Santamaria Intl. Airport (SJO) - 135 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
Map

About this property

Hotel Los Lagos Spa & Resort

Hotel Los Lagos Spa & Resort is just 4.8 mi (7.8 km) from the airport and offers a shuttle. Guests can visit the spa to indulge in deep-tissue massages, reflexology, or mani/pedis, and international cuisine is served at Las Palmas, which is open for breakfast, lunch, and dinner. Other highlights include 11 outdoor pools, an indoor pool, and a nightclub. The breakfast and location get great marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 96 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 11 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 6:00 AM - 10 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Transfers

  • Airport shuttle*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Waterslide

What to do

  • Hiking/biking trails
  • Horse riding/rentals
  • Ziplining
  • Hot springs

Working away

  • Business center
  • 2 meeting rooms
  • Conference space (5382 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Wedding services
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 11 outdoor pools
  • An indoor pool
  • Full-service spa
  • Nightclub
  • Spa tub
  • Waterslide

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

Dining

Las Palmas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

9.2/10

Amenities

9.1/10

Property conditions & facilities

9.4/10

Eco-friendliness
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10/10 Exceptional

Recommended
Very fun site with kids. Breakfast was good. Very nice views on Arenal volcano
Sebastien, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great resort
Great. Loved location near Arenal Volcano. Beautiful
Carrie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Super stay with lucky Volcano Views
Pictures do not do this resort justice. It’s great.
ryan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay
Beautiful property and very comfortable accommodations. Buffet breakfast excellent as well as their lunch and dinner menu. This was our second visit and we would definitively come again.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing place to stay
Absolutely amazing place to stay. A swim up bar in a heated pool for the adults and awesome water slides for the kids. The hot springs are amazing as was the the food and staff. We will definitely be back
Sean, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Natalia, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joyce, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Take the horseback tour!!
Absolutely beautiful property, great pools, food and service.
Jaimie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lagos
spacious, clean and comfortable
Paul, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

absolutely amazing Experience !!!
it was amazing! Absolutely gorgeous views of volcanoes. relaxing Hot Springs. whole experience was simply amazing!!!!!
Anjana, 2-night family trip
Verified Hotels.com guest review