2/10 Poor
September 14, 2024
We arrived at the hotel at 2:15 pm and our room was not ready, they said come back at 3:00 pm.
After driving for over 4 hours to get to the hotel we were upset and pissed for their poor administration that the room could only be ready at the check in time. We have traveled over 45 countries in the past 50 years we have never ever waited for check in time, always by noon rooms were ready….bad administration!
Secondly they advertised for a pizza restaurant which was not operative anymore, not other place was available if you wanted a snack or something to eat when you arrived or even for your stay.
Thirdly there was no television available in the room or in the whole complex, they purported that a storm had knocked out the system, really? For all 5 days of our stay.
It seems sad the we have sent humans to the moon over 50 years ago and they could not manage in this day and time to fix the problem.
Alex
Alex, 5-night trip
Verified Expedia guest review