Royal Tulip Canaan Nairobi

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Pool
Outdoor pool
Pool
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Overview of Royal Tulip Canaan Nairobi

Royal Tulip Canaan Nairobi

4-star property
4-star hotel in Kilimani with spa and outdoor pool

7.8/10 Good

59 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Lr No 1/574 Tigoni Road Off Chakka Road, Kilimani, Nairobi, Nairobi, 00100
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Rollaway/extra beds
  • Refrigerator
  • Connecting/adjoining rooms available

Choose dates to view prices

About this area

What's nearby

  • In Kilimani
  • Nairobi National Park - 33 min drive
  • Thika Road Mall - 44 min drive

Getting around

  • Nairobi (WIL-Wilson) - 18 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 37 min drive
  • Syokimau Station - 36 min drive
  • Syokimau SGR Railway Station - 37 min drive
  • Nairobi Station - 38 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Osteria del Chianti - 3 min walk
  • Golden Spot - 4 min walk
  • Cedars Restaurant - 4 min walk
  • Urban Coffee - 5 min walk
  • Java House - 6 min walk

About this property

Royal Tulip Canaan Nairobi

4-star family-friendly hotel in the heart of Kilimani
Consider a stay at Royal Tulip Canaan Nairobi and take advantage of a roundtrip airport shuttle, a poolside bar, and a terrace. Indulge in a Swedish massage, a body wrap, and a body scrub at the onsite spa. The onsite international cuisine restaurant, Mosaic, features a poolside location and light fare. In addition to a coffee shop/cafe and a hair salon, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking, valet parking, and extended parking
  • Buffet breakfast (surcharge), an area shuttle, and an area shuttle
  • An elevator, meeting rooms, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 94 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and bidets
  • LCD TVs with cable channels
  • Wardrobes/closets, a personal chef, and refrigerators

Languages

Chinese (Mandarin), English, French, Hindi, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 94 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 11 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite extended parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free
  • Children's pool
  • Babysitting (surcharge)

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Hindi
  • Swahili

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Chef
  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

Mosaic - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 20 for adults and USD 15 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 33 per vehicle (one-way)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 30.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 6:30 PM
  • Guests under 15 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Royal Tulip Canaan Nairobi Hotel
Royal Tulip Canaan Hotel
Royal Tulip Canaan
Royal Tulip Canaan Nairobi Hotel
Royal Tulip Canaan Nairobi Nairobi
Royal Tulip Canaan Nairobi Hotel Nairobi

Frequently asked questions

Does Royal Tulip Canaan Nairobi offer free cancellation for a full refund?
Yes, Royal Tulip Canaan Nairobi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Royal Tulip Canaan Nairobi?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Royal Tulip Canaan Nairobi?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 6:30 PM.
Are pets allowed at Royal Tulip Canaan Nairobi?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Royal Tulip Canaan Nairobi?
Yes, there's free self, valet, and extended parking. Parking spots may be limited.
Is airport shuttle service offered by Royal Tulip Canaan Nairobi?
Yes, an airport shuttle is available. The charge is USD 33 per vehicle one-way.
What are the check-in and check-out times at Royal Tulip Canaan Nairobi?
You can check in from 2:00 PM - 11 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Royal Tulip Canaan Nairobi and nearby?
Royal Tulip Canaan Nairobi has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Royal Tulip Canaan Nairobi?
Yes, Mosaic offers international cuisine and poolside dining. Nearby restaurants include Osteria del Chianti (3-min walk), Golden Spot (4-min walk), and Cedars Restaurant (4-min walk).
What's the area around Royal Tulip Canaan Nairobi like?
Royal Tulip Canaan Nairobi is in Kilimani, a short 5-minute walk from Yaya Centre. Travelers say the area is safe.

Overall score and ratings

7.8

Good

8.3/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.9/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

I loved my stay at Royal Tulip! The staff is so friendly, the rooms are super clean and the beds are comfortable. The front desk staff was also very accommodating of several changes in my travel plans. Anita at the front desk is so nice and welcoming. Thank you for a wonderful experience!
Tsedenia, 2-night trip
Verified Expedia guest review

4/10 Fair

Not clean. Carpet in room is very dirty/stained.
Steven, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Dianne, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

JANINE, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

JANINE, 7-night business trip
Verified Hotels.com guest review

8/10 Very Good

JANINE, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Simon, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Slow service in the restaurant. Side order came when I had finished my meal. Very friendly staff though. Fixed breakfast packed when I had to go out early.
Ulf, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Good stay
Good spacious and modern rooms. However service can improve. Some areas in the corridor smell stale cigarette smoke.
Edwin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent property. With wonderful customer service.
KaRhonda, 4-night family trip
Verified Expedia guest review