karen met us at the airport with our car then we follow her back to the retreat,karen then help with the bags up to our unit,very nice,whay a view,karen went over what what we expected by a huge amount,very clean in side the car was great,karen then let us know what was on the island to see and places to visit plus the huge amount of tours,i can go on for a while but ,the retreat was great,i go again,yours june max